2T271 CDC Practice Test Vol. 3

50 Questions | Total Attempts: 968

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CDC Quizzes & Trivia

Questions and Answers
  • 1. 
    The first step in determining passengers’ travel eligibility is to check
    • A. 

      Their identification.

    • B. 

      Travel restrictions and clearances.

    • C. 

      Their travel category and supporting documentation.

    • D. 

      The CIC on the travel authorization.

  • 2. 
    When determining a passenger’s eligibility to travel, if a passenger presents questionable travel orders, what is your first step?
    • A. 

      Inform the passenger the document is questionable.

    • B. 

      Allow the passenger the first available flight to his/her originating station.

    • C. 

      Forward the documents with other supporting paperwork to HQ AMC.

    • D. 

      Fax the orders to the nearest DFAS to verify authenticity.

  • 3. 
    If a passenger is a non-command-sponsored dependent of a military member, residing overseas with the sponsor, determine if the passenger is eligible for space-available travel and if so, which category and location(s).
    • A. 

      Category I; CONUS to CONUS only.

    • B. 

      Category I; overseas to overseas only.

    • C. 

      Category I; overseas to CONUS only.

    • D. 

      This passenger is not eligible for space-available travel.

  • 4. 
    If a customer is a command-sponsored dependent of a uniformed service member and is accompanying his/her sponsor on approved circuitous travel, determine if he/she is eligible for space-available travel and if so, in which travel category and between which locations.
    • A. 

      This passenger is not eligible for space-available travel.

    • B. 

      Category I, overseas to overseas and between overseas and CONUS.

    • C. 

      Category II, overseas to overseas and between overseas and CONUS.

    • D. 

      Category III, overseas to overseas and between overseas and CONUS.

  • 5. 
    If a customer is a non-command-sponsored dependent, acquired in an overseas area during a military member’s current tour of assigned duty and not otherwise entitled to transportation at the government expense, determine which space-available category this passenger is eligible and between which location(s).
    • A. 

      Category V; CONUS to overseas only.

    • B. 

      Category V; Overseas to overseas only.

    • C. 

      Category VI; CONUS to overseas only.

    • D. 

      Category VI; overseas to overseas only.

  • 6. 
    Before entering space-available passengers’ information into the register, collect their AMC Form 140 and other required travel documentation,
    • A. 

      And place the form with the mission folder so records can begin the billing process.

    • B. 

      And file the station copy according to travel priority, then by date and time of sign-up.

    • C. 

      Stamp the form with the date and time of sign-up and forward it to the records section.

    • D. 

      Allow them to sign-up for up to five destinations, then stamp the form with the date and time of sign-up.

  • 7. 
    When selecting passengers for travel, which of the following would you choose first?
    • A. 

      Space-available category I; date and time of sign-up 25 July at 1410.

    • B. 

      Space-available category I; date and time of sign-up 25 July at 1455.

    • C. 

      Space-required priority 1; date and time of sign-up 25 July at 1430.

    • D. 

      Space-required priority 1; date and time of sign up 25 July at 1500.

  • 8. 
    When selecting space-available travelers from the standby listing, if a category I passenger arrives at the terminal after roll call has begun; what should you do?
    • A. 

      Notify the TACC.

    • B. 

      Add him/her to the space-available register, and call him/her for the next available flight.

    • C. 

      Check his/her travel documentation and if all of it is correct allow him/her a seat(s) on the aircraft.

    • D. 

      Contact the ATOC to request additional seating on the aircraft.

  • 9. 
    When coordinating the movement of delayed space-required passengers, within how many hours should you move passengers who were bumped for a higher priority passenger?
    • A. 

      24 hours.

    • B. 

      36 hours.

    • C. 

      48 hours.

    • D. 

      72 hours.

  • 10. 
    When coordinating the movement of delayed space-required passengers, within how many hours should you move delayed intransit passengers?
    • A. 

      12 hours.

    • B. 

      24 hours.

    • C. 

      48 hours.

    • D. 

      72 hours.

  • 11. 
    When coordinating the movement of delayed space-required passengers, within how many hours should you move passengers who are returning from emergency leave?
    • A. 

      12 hours.

    • B. 

      24 hours.

    • C. 

      48 hours.

    • D. 

      72 hours.

  • 12. 
    When a commercial-contracted mission is delayed and the delay is considered controllable, who is responsible for caring for these passengers and what services will be provided at no cost to the passenger?
    • A. 

      The carrier; meals, lodging and transportation only.

    • B. 

      The carrier; meals, lodging, transportation and phone charges only.

    • C. 

      AMC; meals, lodging and transportation only.

    • D. 

      AMC; meals, lodging, transportation, and phone charges only.

  • 13. 
    If a commercial contracted aircraft is delayed due to weather, who is responsible for caring for passengers and what services will be provided at no cost to the passenger?
    • A. 

      The carrier; lodging, and transportation only.

    • B. 

      The carrier; meals, lodging and transportation only.

    • C. 

      AMC; lodging and transportation only.

    • D. 

      AMC; meals, lodging, and transportation only.

  • 14. 
    If a DV requests honors while traveling, which DV honors code will you use?
    • A. 

      H.

    • B. 

      M.

    • C. 

      O.

    • D. 

      T.

  • 15. 
    If a DV requests no honors while traveling, but requests transportation, which DV honors code will you use?
    • A. 

      H.

    • B. 

      M.

    • C. 

      O.

    • D. 

      T.

  • 16. 
    If a DV requests no honors while traveling, but requests quarters only, which DV honors code will you use?
    • A. 

      H.

    • B. 

      M.

    • C. 

      Q.

    • D. 

      T.

  • 17. 
    Which circumstance would cause a passenger to be considered a Coin Assist passenger?
    • A. 

      The passenger presented a Medal of Honor award certificate at the passenger service counter.

    • B. 

      The passenger is traveling in conjunction with the death of a service member, civilian employee, or dependent.

    • C. 

      The passenger is traveling because a DOD member or dependent with whom he/she is affiliated is critically ill.

    • D. 

      The passenger is a dependent whose sponsor is missing in action, a prisoner of war, or otherwise designated by the DOD.

  • 18. 
    Which feature on some organic aircraft allows a large-bodied passenger to use standard seatbelts?
    • A. 

      Side-wall seats designed to carry fully-equipped paratroopers.

    • B. 

      Side-wall seats with optional seat belt extensions.

    • C. 

      Aft-facing seats with reclining capabilities.

    • D. 

      Aft-facing seats with removable arm rests.

  • 19. 
    If a female passenger who is less than six weeks postpartum wants to travel, then what must she present to passenger agents?
    • A. 

      A waiver from HQ AMC.

    • B. 

      Females less than six weeks postpartum are never authorized to travel.

    • C. 

      A medical officer or civilian equivalent’s certification that she is medically sound.

    • D. 

      The infant’s birth certificate with a legible date of birth and signature of the medical doctor.

  • 20. 
    If an MEGP passenger notifies the ATOC within three hours of aircraft departure, then he/she
    • A. 

      Can proceed directly to the aircraft at any time within the three-hour timeframe.

    • B. 

      Will be added to the mission if there are space-available passengers onboard that can be bumped.

    • C. 

      Can request cargo be downloaded to accommodate the number of personnel traveling in his/her group.

    • D. 

      Will normally not be added to the mission if it will adversely impact already-manifested passengers.

  • 21. 
    If a customer has a problem, what is the most important thing you can do to provide great customer service?
    • A. 

      Smile.

    • B. 

      Listen.

    • C. 

      Speak clearly.

    • D. 

      Ensure you are in compliance with AFI 36–2903.

  • 22. 
    In which two ways can you build rapport with your customers?
    • A. 

      Listening and asking good questions.

    • B. 

      Enunciating your words and speaking slowly.

    • C. 

      Being prepared for what you’re going to say next.

    • D. 

      Speaking clearly and quickly enough so you’re not wasting their time.

  • 23. 
    Once you receive the MLR from the previous station, your next step is to
    • A. 

      File it in the station copy file.

    • B. 

      Give it to the ramp controller for reference and coordination.

    • C. 

      Determine how much traffic requires download and how much is continuing on the aircraft.

    • D. 

      Notify the TACC of any special handling cargo or passengers.

  • 24. 
    When accomplishing a departure MLR, when the cargo breakdown section includes rolling stock and multi-pallet trains, what other information about those items are included?
    • A. 

      If security guards are required for any of the items.

    • B. 

      If any of the items are inoperative on board the aircraft.

    • C. 

      The fuselage station on the aircraft where the item starts and stops.

    • D. 

      The equipment that will be needed to offload the items and other helpful remarks.

  • 25. 
    When accomplishing a departure MLR with human remains cargo on board, choose the answer that best represents the information that must be included in the report and in which section the information is placed.
    • A. 

      SSgt Jim Jones/USAF/Dover AFB Mortuary Affairs; special interest cargo section.

    • B. 

      SSgt Jim Jones/USAF/Dover AFB Mortuary Affairs; hazardous cargo section.

    • C. 

      SSgt Jim Jones/USAF/123–45–6789; special interest cargo section.

    • D. 

      SSgt Jim Jones/USAF/123–45–6789; hazardous cargo section.

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