Contact History Management! Trivia Questions Quiz

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Contact History Management! Trivia Questions Quiz

Below are trivia questions management quizzes on Contact History Management. We all have contacts of people showing their locations, websites, titles, and even addresses, and the CHM helps to manage and arrange the contacts perfectly. How about you tackle it and get to see what more you stand to learn about this application. Keep a lookout for other quizzes like it!


Questions and Answers
  • 1. 
    _______________  is back and better than ever. The link has been fixed and upgraded.
    • A. 

      Contact History

    • B. 

      CAT Center

    • C. 

      California Earthquake

    • D. 

      Web Forms

  • 2. 
    • A. 

      Agencies and Billing

    • B. 

      Personal Lines Servicing

    • C. 

      Commercial Servicing and Marketing

    • D. 

      All of the above

  • 3. 
    • A. 

      Person

    • B. 

      Type of contact

    • C. 

      Policy, Account or Claim Number

    • D. 

      All of the above

  • 4. 
    How has Contact History been improved?
    • A. 

      It automatically opens when an inquiry call comes in.

    • B. 

      All the adjuster’s activity logs on a claim are included in Contact History.

    • C. 

      The history displayed is now for anyone listed on the policy (ie: policyholder and drivers).

    • D. 

      All of the above.

  • 5. 
    If you need to refresh your skills on Contact History, where can you find the five-minute Computer Based Training (CBT) on the web?
    • A. 

      In the iDrive Catalog

    • B. 

      On the Training & Development page

    • C. 

      On the References page

    • D. 

      In the CSR Manual