Incident Reports Best Practices In Writing

2.

Completed Incident Reports are emailed to...?

Leadership
Dimitri E. Triantafillakis
[email protected]
Quality Assurance Manager
To your manager

Correct Answer

A. [email protected]

Explanation

The completed Incident Reports are emailed to [email protected].

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1

3.

Why should YOU report an Incident? (select all that apply)

If there is a documented pattern we may be able to provide assistance in proactively responding to the incident.
Your reports allow us to collect and distribute better information about Incident activity. (Ex. Spot trends)
Reporting incidents helps to promote greater security awareness and improve the security of the workplace.
Organizational policies require you to report the activity.
It is an important part of being a GREAT employee!

Correct Answer(s)

A. If there is a documented pattern we may be able to provide assistance in proactively responding to the incident.
A. Your reports allow us to collect and distribute better information about Incident activity. (Ex. Spot trends)
A. Reporting incidents helps to promote greater security awareness and improve the security of the workplace.
A. Organizational policies require you to report the activity.
A. It is an important part of being a GREAT employee!

Explanation

Reporting incidents is important for several reasons. Firstly, if there is a documented pattern, reporting can help in proactively responding to the incident and providing assistance. Secondly, reports allow for the collection and distribution of better information about incident activity, which helps in spotting trends. Thirdly, reporting incidents promotes greater security awareness and improves the security of the workplace. Additionally, organizational policies may require employees to report such activity. Lastly, reporting incidents is seen as an important characteristic of being a great employee.

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4.

What should the completed Incident Report include? (select all that apply)

Detailed description of Incident
Name of participants(s) or staff involved
All actions taken
Conclusion
Follow-up

Correct Answer(s)

A. Detailed description of Incident
A. Name of participants(s) or staff involved
A. All actions taken
A. Conclusion
A. Follow-up

Explanation

The completed Incident Report should include a detailed description of the incident to provide a clear understanding of what happened. It should also include the names of the participants or staff involved to identify who was present during the incident. All actions taken should be documented to show the steps that were taken to address the incident. The report should include a conclusion that summarizes the findings or outcomes of the incident. Additionally, a follow-up section should be included to outline any necessary follow-up actions or recommendations.

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5.

What is the time frame that an Incident should be reported?

48 Hours
24 Hours
1 Week
When you have time
Doesn't matter as long as it is done

Correct Answer

A. 24 Hours

Explanation

Incidents should be reported within 24 hours because timely reporting allows for prompt action and resolution. Waiting longer than 24 hours can lead to delays in addressing the incident, potentially causing further damage or harm. Reporting incidents promptly ensures that appropriate measures can be taken to mitigate risks, investigate the issue, and implement necessary solutions.

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6.

A well written Incident Report is...? (select all that apply)

Factual
Avoids Disparging comments about participants and/or staff
Sticks to the facts and leaves out personal opinions
Concise and Clearly detailed
Spelled Checked

Correct Answer(s)

A. Factual
A. Avoids Disparging comments about participants and/or staff
A. Sticks to the facts and leaves out personal opinions
A. Concise and Clearly detailed
A. Spelled Checked

Explanation

A well-written incident report should be factual, avoiding disparaging comments about participants and/or staff. It should stick to the facts and leave out personal opinions. The report should also be concise and clearly detailed, providing all the necessary information. Lastly, it should be spell-checked to ensure accuracy and professionalism.

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7.

Poorly written Incident Reports are...?

Short and NOT to the point
Judgemental towards others
Missing information (Ex., Badge numbers)
Not specific enough regading location
All of the above

Correct Answer

A. All of the above

Explanation

Poorly written Incident Reports are short and not to the point, judgmental towards others, missing information such as badge numbers, and not specific enough regarding the location.

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8.

When completing an Incident Report YOU should answer the following questions?

Who was involved?
Who Witnessed the Incident?
What happen to cause the Incident?
When and Where did the Incident happen?
All of the above

Correct Answer

A. All of the above

Explanation

The correct answer is "All of the above". When completing an Incident Report, it is important to answer all of the mentioned questions. This includes identifying who was involved in the incident, who witnessed it, what happened to cause the incident, and when and where it took place. By providing answers to all of these questions, a comprehensive incident report can be created, which helps in documenting and understanding the incident accurately.

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9.

It’s not uncommon for us to make assumptions and judgments about other people based on their appearances and actions and on our own set of experiences. But the problem is, we often don’t look beyond appearances to understand that what really defines each of us is both above and below the surface.

True
False
None of the above

Correct Answer

A. True

Explanation

The given answer is true because the explanation states that it is common for people to make assumptions and judgments based on appearances and actions. However, it emphasizes the importance of looking beyond these superficial factors to truly understand and define individuals. This suggests that there is more to a person than what meets the eye, indicating that the answer is indeed true.

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10.

It is important to ALWAYS follow-up on all Incident Reports. We should document all Incidents in...?

The Incident Report
NYCWAY Case Notes (no PHI)
ALLSECTOR
All of the above

Correct Answer

A. All of the above

Explanation

The correct answer is "All of the above." It is important to always follow-up on all Incident Reports and document them in the Incident Report, NYCWAY Case Notes (without PHI), and ALLSECTOR. By documenting incidents in multiple platforms, it ensures that the information is properly recorded and easily accessible for future reference or analysis. This comprehensive approach helps in maintaining accurate records and facilitating effective communication and collaboration among relevant parties involved in incident management.

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Incident Reports Best Practices In Writing

What is considered an "Incident?" (select all that apply)

Quiz Preview

Completed Incident Reports are emailed to...?

Why should YOU report an Incident? (select all that apply)

What should the completed Incident Report include? (select all that apply)

What is the time frame that an Incident should be reported?

A well written Incident Report is...? (select all that apply)

Poorly written Incident Reports are...?

When completing an Incident Report YOU should answer the following questions?

It is important to ALWAYS follow-up on all Incident Reports. We should document all Incidents in...?