What Kind Of Phone Are You?

10 Questions | Total Attempts: 45

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What Kind Of Phone Are You?


Questions and Answers
  • 1. 
    What types of delivery services do you offer?
    • A. 

      We can guarantee delivery times of a just a few days

    • B. 

      Our average delivery times range from a few days to a week or more

    • C. 

      We don’t sell direct, so it’s not an issue

    • D. 

      We offer in-store pickup, ship-from-store, ship-to-store, and other direct shipping options

  • 2. 
    How do you handle customer service?
    • A. 

      We have a dedicated staff that’s capable of handling some issues with products

    • B. 

      Our office phone line is reachable during business hours

    • C. 

      Buyer beware

    • D. 

      We have dedicated staffers who can answer all questions about order status and product-specific issues

  • 3. 
    What is your social media presence?
    • A. 

      We have a company Facebook and Twitter page

    • B. 

      I think someone started a Facebook page, but we don’t use it much

    • C. 

      We gave up after MySpace

    • D. 

      Pinterest, Tumblr, Facebook, Twitter—you name it, we’re on it, and we’re always looking for new ways to engage our customers via social media

  • 4. 
    ​ How often does your company run conversion tests?
    • A. 

      We have tested and we’re working toward implementing some new strategies to boost conversions

    • B. 

      We’ve been talking about testing, but haven’t yet developed a plan

    • C. 

      What’s a conversion test?

    • D. 

      We test constantly and we regularly implement new strategies to streamline online sales

  • 5. 
    Do you run any special promotions?
    • A. 

      We’re running a special discount on shipping

    • B. 

      We tried discounting prices, but no one seemed to notice

    • C. 

      We can’t afford to take a smaller margin

    • D. 

      We offer everything from free shipping to special discounts, with highly visible calls to action that let our customers know when there’s a promotion

  • 6. 
    How does your company handle out-of-stock situations?
    • A. 

      We try to communicate to the customer that there are options to have the order shipped directly once we find the available inventory

    • B. 

      We place the item(s) on backorder

    • C. 

      We do nothing

    • D. 

      We’ve established a number of services, such as ship-from-store, so we don’t have to worry about out-of-stock situations

  • 7. 
    What is your mobile strategy?  
    • A. 

      We have a mobile site that functions fairly well, but it lacks the content of our desktop site

    • B. 

      We have a website, but we haven’t optimized for mobile

    • C. 

      We don’t have one

    • D. 

      We have implemented a responsive design to ensure that our site is optimized for a variety of screen sizes and device types

  • 8. 
    What kinds of marketing strategies do you utilize?
    • A. 

      PPC campaigns

    • B. 

      We attend tradeshows and other industry events

    • C. 

      We let our products speak for themselves

    • D. 

      A, B, and we are always looking for new ways to market our products

  • 9. 
    What is your online strategy?
    • A. 

      We have a sophisticated marketing site

    • B. 

      We have a site, but it could use some work

    • C. 

      We don’t have one

    • D. 

      We have a sophisticated marketing site and full eCommerce capabilities

  • 10. 
    Do you sell online?
    • A. 

      We are able to offer a limited selection to customers online

    • B. 

      No, but we’re working on it

    • C. 

      No, and we don’t plan to

    • D. 

      Of course, our full line is available to online shoppers

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