What Kind Of Phone Are You?

10 Questions | By Airr1c | Last updated: Mar 20, 2022 | Total Attempts: 84

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You May Get

iPhone

iPhone You are perfectly functional and on top of most trends, but you have self imposed some restrictions that make you less capable than others. Consumers love you. You’re sleek, intuitive, and well designed, but you lack that je ne sais quoi that separates you from the trendsetters. Things you might consider: Launching an in-store pickup or ship-from-store program

Blackberry

Blackberry You were once the model to which others compared themselves, but now you’ve begun to slip behind the times and find yourself struggling to catch up with new technologies and consumer expectations. You’ve got a good, solid foundation, but you need to start thinking of new strategies to climb back to the top. Things you might consider: Conversion testing to optimize your website and running promotions such as free shipping

Pager

Pager You are stubbornly out of date and completely outmatched by nearly everything else on the market. You enjoyed a brief moment of popularity, but that was years ago and you’ve let yourself fall much too far behind the competition. Things you might consider: A new eCommerce initiative—if you are not selling online now, you should start

Samsung Galaxy S4

Samsung Galaxy S4 You are the new hotness. You’re ahead of your time, capable of just about anything, and always on the prowl for the next new trend to excel at. You have a well-designed website; you regularly run promotions; you offer advanced delivery services to your customers; and you have an optimized mobile site. Keep rocking, winner.

Questions and Answers

1.

What types of delivery services do you offer?
- A.
  
  We can guarantee delivery times of a just a few days
- B.
  
  Our average delivery times range from a few days to a week or more
- C.
  
  We don’t sell direct, so it’s not an issue
- D.
  
  We offer in-store pickup, ship-from-store, ship-to-store, and other direct shipping options
2.

How do you handle customer service?
- A.
  
  We have a dedicated staff that’s capable of handling some issues with products
- B.
  
  Our office phone line is reachable during business hours
- C.
  
  Buyer beware
- D.
  
  We have dedicated staffers who can answer all questions about order status and product-specific issues
3.

What is your social media presence?
- A.
  
  We have a company Facebook and Twitter page
- B.
  
  I think someone started a Facebook page, but we don’t use it much
- C.
  
  We gave up after MySpace
- D.
  
  Pinterest, Tumblr, Facebook, Twitter—you name it, we’re on it, and we’re always looking for new ways to engage our customers via social media
4.

How often does your company run conversion tests?
- A.
  
  We have tested and we’re working toward implementing some new strategies to boost conversions
- B.
  
  We’ve been talking about testing, but haven’t yet developed a plan
- C.
  
  What’s a conversion test?
- D.
  
  We test constantly and we regularly implement new strategies to streamline online sales
5.

Do you run any special promotions?
- A.
  
  We’re running a special discount on shipping
- B.
  
  We tried discounting prices, but no one seemed to notice
- C.
  
  We can’t afford to take a smaller margin
- D.
  
  We offer everything from free shipping to special discounts, with highly visible calls to action that let our customers know when there’s a promotion
6.

How does your company handle out-of-stock situations?
- A.
  
  We try to communicate to the customer that there are options to have the order shipped directly once we find the available inventory
- B.
  
  We place the item(s) on backorder
- C.
  
  We do nothing
- D.
  
  We’ve established a number of services, such as ship-from-store, so we don’t have to worry about out-of-stock situations
7.

What is your mobile strategy?
- A.
  
  We have a mobile site that functions fairly well, but it lacks the content of our desktop site
- B.
  
  We have a website, but we haven’t optimized for mobile
- C.
  
  We don’t have one
- D.
  
  We have implemented a responsive design to ensure that our site is optimized for a variety of screen sizes and device types
8.

What kinds of marketing strategies do you utilize?
- A.
  
  PPC campaigns
- B.
  
  We attend tradeshows and other industry events
- C.
  
  We let our products speak for themselves
- D.
  
  A, B, and we are always looking for new ways to market our products
9.

What is your online strategy?
- A.
  
  We have a sophisticated marketing site
- B.
  
  We have a site, but it could use some work
- C.
  
  We don’t have one
- D.
  
  We have a sophisticated marketing site and full eCommerce capabilities
10.

Do you sell online?
- A.
  
  We are able to offer a limited selection to customers online
- B.
  
  No, but we’re working on it
- C.
  
  No, and we don’t plan to
- D.
  
  Of course, our full line is available to online shoppers