Volume 1 CDC's

1. How are closed entries identified in Defense Joint Military Pay System?

A “c” follows the FID.

A hyphen follows the FID.

The word “closed” appears.

Closed entries are not in DJMS.

2. Since it is mandatory for you to use on-the-job (OJT) training guides for core task certification, when should you download them from SAF/FM Web site?

The day you are ready to use them.

Two months in advance of need date.

One month in advance of need date.

One week in advance of need date.

3. What is the first thing you should do when approached at the customer service desk?

Listen carefully to the customer.

Greet the person and introduce yourself.

Restate the problem back to the customer.

Ask if there is anything else you can assist them with?

4. Which person is not considered a primary dependent?

Spouse.

Parent.

Stepchild under 21 years of age.

Child born out of wedlock whose paternity is established.

5. The amount of basic allowance for housing paid is based upon

Rank and longevity.

Rank and number of dependents.

Rank, dependency status, and duty location.

Pay date, dependency status, and duty location.

6. If all other qualifications are met, which pay must the member be entitled to in order to receive hostile fire pay?

Basic pay.

Foreign duty pay.

Special duty assignment pay.

Hazardous duty incentive pay.

7. How long must a member be subject to hostile actions before he or she is entitled to hostile fire pay?

One full month.

Any part of a month.

Eight consecutive days.

Two consecutive months.

8. Hazardous duty incentive pay for flying is payable to

Officer crew members only.

Personnel on air weapons controller duty.

Officer and enlisted crew members and noncrew members.

Personnel designated by the secretary of the Air Force.

9. Which items are used to compute Federal Income Tax Withholding?

BAQ, BAS, and FDP.

FDP, BP, and BAQ.

All items of pay.

All allowances.

10. You should brief anyone claiming Puerto Rico for state income tax purposes of their liability since

Defense Joint Military Pay System (DJMS) does not withhold State Income Tax Withholding(SITW) and the member is liable.

Most members will receive refunds for all amounts withheld.

The laws of Puerto Rico are subject to federal interpretation.

Tax withholding is inadequate due to changing tax laws.

11. At what level is the Secretary of the Air Force for Financial Management and Comptroller (SAF/FM) responsible for proper performance of financial management functions?

Nonappropriated funds (NAF).

All levels.

MAJCOM.

Base or wing level.

12. The success of an on-the-job training program is the direct result of a dedicated, focused effort by

Trainers and trainees.

Trainers and supervisors.

Management and trainees.

Management and the comptroller.

13. Who is responsible for administering the travel charge card program at the base and unit levels?

Supervisor.

Wing commander.

Squadron commander.

Agency program coordinator.

14. The maximum number of days you can reimburse a member for temporary lodging expense for a CONUS to CONUS PCS and a CONUS to overseas PCS, respectively is

4 and 8.

5 and 8.

10 and 8.

10 and 5.

15. Which organization writes, revises, and negotiates with the contracted credit card company on all issues for the government travel charge card program?

DRU.

GSA.

SAF/FM.

MAJCOM.

16. The Defense Retiree and Annuitant System services retirees from all branches of service and is located in which Defense Finance and Accounting Service center?

Cleveland.

Columbus.

Indianapolis.

Kansas City.

17. A condition that has a significant negative impact on an organization's management control objectives is known as

A risk.

An audit finding.

A control weakness.

A material weakness.

18. Fines are deducted after

Involuntary allotments.

All other debts are deducted.

Dependent support allotments.

All allowances are processed on the MMPA.

19. What would you do in CMS, after you enter a member's social security number in the Enter/Upgrade/Request status on a case" section?

Click on the Add New Case button.

Read the comment sections section.

Select the applicable subject from the pull-down menu.

Determine if the individual is being paid through the normal DJMS system.

20. What is the maximum number of discretionary allotments authorized?

Four.

Five.

Six.

Seven.

21. The Thrift Savings Plan is operated solely for the benefit of the participants and their beneficiaries by the

DFAS-DE.

National Thrift Board.

Financial services office.

Federal Retirement Thrift Investment Board.

22. Who creates the "strawman" task listing and submits it to the Utilization and Training Workshop membership?

SME (subject matter expert).

MAJCOM training managers.

MAJCOM functional managers.

Occupational measurement squadron.

23. The financial services office can process dependency determinations for

Air Force sponsors only.

Retired Air Force and Army sponsors.

Active duty Air Force and Army sponsors.

Sponsors from all branches of service regardless of status.

24. Which of the following is not a type of inquiry request in Defense Joint Military Pay System?

FID.

Table.

Group.

Individual.

25. Direct deposit of funds is mandatory for all civilian employees except

Summer hires.

GS–12 and above.

GS–05 and below.

Wage grade employees.

26. Who determines if a weakness is material enough to warrant reporting it to a higher level?

Auditors.

Subordinates.

Management.

Functional OPR.

27. When are residents of Arizona exempt from State Income Tax Withholding?

While serving inside the state.

While serving outside the state.

While assigned overseas.

Never, Arizona residents must pay SITW.

28. What is the first step when processing hostile fire/imminent danger pay?

Log into DMO.

Verify country code.

Verify source document.

Ask member for social security number.

29. How many divisions are in the Center of Expertise (CoE)?

One.

Two.

Three.

Four.

30. To receive board certified pay, a physician must also be eligible for

PF.

VSP.

ISP.

ASP.

31. The Savings Deposit Program offers members a way to invest money into an interest bearing account while serving in

The CONUS.

An OCONUS country.

A conflict or contingency operation.

Special operations OCONUS.

32. Which process tool provides the comptroller with an independent review of a functional area?

Compliance Review.

Performance Indicator.

Quality Assurance Review.

Discrepancy Tracking Form.

33. Military pay information will be stored within the Immediate Access Storage in the Defense Joint Military Pay System within the current month and

6 prior months.

11 prior months.

12 prior months.

18 prior months.

34. What action must DFAS take if the Defense Finance and Accounting Service center cannot convince a bank to waive charges against an employee's account because of faulty delivery of pay?

Contact the Federal Reserve Bank (FRB) that services that particular institution for assistance.

Request reimbursement of check charges from the treasury through the local FRB.

Reimburse the employee and provide letters of explanation to any holder of dishonored checks.

Request reimbursement of check charges from the FRB with assistance from the employee’sunion.

35. Which of the following is NOT characterized as a Case Management System (CMS) case?

Documents.

Processes.

Problems.

Queries.

36. Which Air Staff office serves as technical advisor in carrying out the Air Force's financial management responsibilities?

SAF/FMB.

SAF/FME.

SAF/FMP.

SAF/AFAFO.

37. Any maneuver, war game, field exercise, or similar operation in excess of 180 days where members subsist in a government mess is called

Field duty.

Temporary field assignment.

Operational field assignment.

Permanent change of assignment.

38. Dishonored commissary checks are

Prorated if approved.

Not subject to the two-thirds rule.

Processed directly by HQ AAFES.

Subject to the same repayment options as other debts.

39. A member enters the Air Force in January 1997. When will the first payment of standard clothing maintenance allowance be paid?

EOM January 2000.

EOM December 2000.

EOM January 2001.

EOM December 2001.

40. What is the minimum pay grade that can receive special duty assignment pay?

E–6.

E–5.

E–4.

E–3.

41. Which allotment is for a defined period of time?

Bond.

Savings allotment.

Dependent allotment.

Combined Federal Campaign.

42. Which net change of a Master Military Pay Account requires a further Pay Record Accessibility audit?

$100 or an increase of 2.5 days of leave.

$50 or an increase of 2.5 days of leave.

$25 or an increase of over 2.5 days of leave.

$50 or an increase of over 2.5 days of leave.

43. Duties such as Security Forces and the Air Force Band are authorized which clothing allowance?

Civilian.

Standard.

Supplemental.

Special continuing.

44. What kind of program does the Air Force Accounting and Finance Office (AFAFO) provide to ensure effective internal controls?

Fraud, Waste, and Abuse.

Management Control.

Quality Assurance.

Self-inspection.

45. When are allowances forfeited?

Allowances are never forfeited.

When the appellate review process is complete.

Anytime nonjudicial punishment is administered

When a general court-martial includes them in the sentence.

46. The Open or Suspended Questionable Indebtedness Listing is produced in

March and September.

April and October.

March only.

April only.

47. What is the preferred style for conflict resolution?

Avoiding.

Competing.

Collaborating.

Compromising.

48. How many days of pay would a member receive for the pay period if he or she entered active duty on 19 February in a non-leap year?

9.

10.

11.

12.

49. When a member has a tax levy deducted, what happens to future tax returns?

Tax returns are not affected.

The deduction for the tax levy is reduced.

Only a portion of the return is applied to the levy.

If there is a refund due, the IRS applies it to the levy.

50. What code stops hardship duty pay?

1401.

1402.

2301.

2302.

51. The maximum number of days authorized for temporary lodging allowance is

TLA-I is 60 days; TLA-D is 20 days.

TLA-I is 20 days; TLA-D is 60 days.

TLA-I is 10 days; TLA-D is 60 days.

TLA-I is 60 days; TLA-D is 10 days.

52. Which Defense Joint Military Pay System profile is used to verify electronic funds transfer payments?

JJUMPSR.

JPBBPpFL.

JPBXPFL.

JJINQFL.

53. Which section of part 2 in the Career Field Education and Training Plan (CFETP) contains the course objective list and training standards?

Section A.

Section B.

Section C.

Section D.

54. What format is used for the Aces High award?

Formatted per MAJCOM instructions.

Career background and accomplishments.

Outstanding achievement for previous year.

Leadership, job knowledge, community accomplishments.

55. What effect does the permanent change of station departure transaction have on payment of cost-of-living allowance?

Starts it the day of arrival at the OCONUS locations.

Starts it the day after arrival date in the OCONUS location.

Stops it one day prior to the departure date/OCONUS to CONUS.

Stops it one day prior to the departure date/CONUS to OCONUS.

56. Basic allowance for subsistence is not authorized when a member is

In a PCS move.

In field duty status.

On permissive TDY.

In an excess travel status.

57. Which allotment class is for voluntarily liquidating delinquent federal income taxes?

B.

S.

T.

X.

58. In the financial services office, you will not

Answer TSP related questions.

Process enrollment forms in DJMS

Forward original TSP–1 to HQ AFPC for filing.

Forward TSP contributions to National Finance Center.

59. What items of pay are subject to State Income Tax Withholding?

Same as FITW.

Same as FICA.

One-time payments only.

Varies from state to state.

60. Who is the comptroller focal point for MAJCOM/FM inspections?

IG.

FM.

FSO.

QAM.

61. The member or the member's commander can apply for this type of indebtedness relief.

Appeal.

Waiver.

Remission.

Rebuttal of household goods.

62. Which document can you use to verify a person's relationship to a primary dependent (those not needing a dependency determination)?

DD Form 2AF.

Final adoption decree.

Court decree for child support.

In-fact determination.

63. Who ensures that two ISSOs are appointed at each field site?

Comptroller.

Chief, Customer Service.

Chief, Customer Support.

Financial services office.

64. If allotments must be stopped to satisfy the two-thirds rule for deductions, how do you determine the allotments to stop?

Nondiscretionary allotments only.

The member chooses the allotments to stop.

Stop all voluntary allotments without consent.

Stop as few as possible to satisfy the amount.

65. If a member has been overpaid basic allowance for housing and is separating within 30 days, you need to

Call the member into your office for an immediate cash collection.

Contact MPF to extend the member’s active duty to ensure no debt at separation.

Notify the member that the two-thirds rule does not apply and collect as much as possible.

Verify the reenlistment transaction has not been received and begin collection actionimmediately.

66. What percentage rate is the social security portion of Federal Income Tax Withholding?

6.5

6.4.

6.3.

6.2.

67. When cooking facilities are available, computation for TLA is based on what percentage of MI&E rate

25.

46.

50.

66.

68. Which of the four categories for comptroller awards carries the most weight during the selection process?

Outstanding Achievement.

Leadership/Management Traits.

Job Knowledge and Duty Performance.

Professional/Community Accomplishments.

69. Interest accrual from the Savings Deposit Program continues up to

The day after the departure date.

120 days after departing the area.

The date the account is closed by DFAS-CL.

90 days after departing the area of responsibility.

70. Which section of the leave and earning statement lists the member's expiration term of service?

Pay data.

Remarks.

ID section.

Current pay information.

71. Which of the following receive incentive special pay when they agree to serve on active duty for at least one year from the effective date of the contract?

Dentists in grades 0–5 and above.

Dentists in grades 0–5 and below.

Physicians in grades 0–6 and above.

Physicians in grades 0–6 and below.

72. Which section of the leave and earnings statement lists total entitlements and total deductions year to date?

Taxes.

Remarks.

Pay Data.

Entitlements.

73. A member who only serves on active duty from 15 March through 5 April receives how many days of basic pay?

20.

21.

22.

23.

74. What is actually more important than the underlying quality of the product or service you provide when providing customer service?

Accurate results.

Timely feedback.

Customer perception.

Customer satisfaction.

75. If a member believes that charges (debt) incurred from excess cost for the shipment of household goods is incorrect, the member must submit a letter of rebuttal to the local travel management office within

30 days after notification.

30 days after adjudication.

45 days after notification.

45 days after adjudication.

76. After contacting a member concerning a tax levy, within how many workdays must the member report to the financial services office to be briefed on resolving the debt?

10.

7.

5.

3.

77. What information is obtained from the Occupational Survey Report process?

Strawman task listing.

Functional area job tasks.

Specialty training standards.

Completed Career Field Education and Training Plan.

78. Personnel in what grade are authorized separate rations based solely on their responsibilities?

E–5.

E–6.

E–7.

Officers.

79. To be eligible to deposit funds into the Savings Deposit Program, a person must be in the area of responsibility for at least

90 days.

More than 90 days.

4 consecutive months.

6 consecutive months.

80. What percentage of the cost-of-living allowance will be paid for a member without dependents who has a meal card and resides in the dorms overseas?

60 percent.

57 percent.

47 percent.

43 percent.

81. What figure is used as the basis for Federal Insurance Contributions Act tax?

Total net pay for each pay period.

Total gross pay for each pay period.

Net pay and any entitlement not subject to federal tax.

Gross pay and any entitlement not subject to federal

82. How many options are there for accomplishing retroactive collections?

One.

Two.

Three.

Four.

83. After how many days is a delinquent travel charge card cancelled?

45.

60.

90.

120.

84. What percentage of the utility/recurring maintenance allowance is used when computing monthly overseas housing allowance for members without dependents?

90.

75.

65.

50.

85. Additional uniform and equipment allowance is paid to officers at the rate of

$100 annually.

$150 upon entry on active duty.

$200 upon each entry on active duty.

$250 upon each entry on active duty.

86. The rate payable to officers for aviation career incentive pay is based on

Years of aviation service only.

Grade and years of aviation service.

Type of aircraft and years of officer service.

Years of aviation service and officer service.

87. If a financial services officer denies a member's request for a repayment period of 12 months, who can approve the repayment request?

DFAS-DE.

Base comptroller.

Wing commander.

Member’s unit commander.

88. How do members reimburse the government for cost charge transportation requests?

Cash collection.

As a casual payment.

Prorated as any other debt.

There is no reimbursement; they are purchased before travel.

89. Who appoints the quality assurance manager to have the primary responsibility for administering the Quality Assurance Program?

FM.

FSO.

FMA officer.

Wing commander.

90. The maximum number of discretionary allotments allowed to any financial institution is

Six.

Five

Three.

One.

91. Which Defense Joint Military Pay System transaction is processed to establish a Pay Record Accessibility indicator for members not appearing on the Off-line Reporting Control roster?

SC03.

SC04.

SG03.

SG04.

92. How often should an ISSO ensure that USERID validations are completed?

Monthly.

Quarterly.

Semi-annually.

Annually.

93. Within how many days must the Open or Suspended Questionable Indebtedness Listing be completed?

90.

60.

45.

30.

94. Nominations for annual comptroller awards are submitted to

MAJCOM by 31 December.

SAF/FMPC by 31 December.

SAF/FMPWE by the first workday in January.

MAJCOM by the first workday in January.

95. When determining eligibility for family separation allowance-II (FSA-II), you should

Never include the 31st day of the month.

Always include the 31st day of the month.

Include the departure date, but not the return date.

Include the return date, but not the departure date.

96. Who can access the temporary lodging allowance system?

FSO.

HMO.

FMO.

DFAS-DE.

97. An officer serving in a qualified hazardous duty area without entitlement to hostile fire pay is entitled to a tax exclusion equal to

There is no exclusion.

$500 per month while in the area.

All items of pay and any taxable allowances.

The pay of the highest ranking enlisted person.

98. When a member changes his or her state of legal residence to Idaho, process an FK04 to

Change additional withholding.

Start state income tax withholding.

Stop state income tax withholding.

Change the number of exemptions.

99. At a minimum, how often should performance indicators be reviewed to determine their continued adequacy in relating mission performance to management?

Monthly.

Quarterly.

Annually.

Biannually.

100. Who determines if a member is eligible to receive hazardous duty incentive pay (HDIP)?

FSO.

FMO.

MAJCOM.

Unit commander.

Volume 1 CDC's

1. How are closed entries identified in Defense Joint Military Pay System?

2.

What first name or nickname would you like us to use?

2. Since it is mandatory for you to use on-the-job (OJT) training guides for core task certification, when should you download them from SAF/FM Web site?

3. What is the first thing you should do when approached at the customer service desk?

4. Which person is not considered a primary dependent?

5. The amount of basic allowance for housing paid is based upon

6. If all other qualifications are met, which pay must the member be entitled to in order to receive hostile fire pay?

7. How long must a member be subject to hostile actions before he or she is entitled to hostile fire pay?

8. Hazardous duty incentive pay for flying is payable to

9. Which items are used to compute Federal Income Tax Withholding?

10. You should brief anyone claiming Puerto Rico for state income tax purposes of their liability since

11. At what level is the Secretary of the Air Force for Financial Management and Comptroller (SAF/FM) responsible for proper performance of financial management functions?

12. The success of an on-the-job training program is the direct result of a dedicated, focused effort by

13. Who is responsible for administering the travel charge card program at the base and unit levels?

14. The maximum number of days you can reimburse a member for temporary lodging expense for a CONUS to CONUS PCS and a CONUS to overseas PCS, respectively is

15. Which organization writes, revises, and negotiates with the contracted credit card company on all issues for the government travel charge card program?

16. The Defense Retiree and Annuitant System services retirees from all branches of service and is located in which Defense Finance and Accounting Service center?

17. A condition that has a significant negative impact on an organization's management control objectives is known as

18. Fines are deducted after

19. What would you do in CMS, after you enter a member's social security number in the Enter/Upgrade/Request status on a case" section?

20. What is the maximum number of discretionary allotments authorized?

21. The Thrift Savings Plan is operated solely for the benefit of the participants and their beneficiaries by the

22. Who creates the "strawman" task listing and submits it to the Utilization and Training Workshop membership?

23. The financial services office can process dependency determinations for

24. Which of the following is not a type of inquiry request in Defense Joint Military Pay System?

25. Direct deposit of funds is mandatory for all civilian employees except

26. Who determines if a weakness is material enough to warrant reporting it to a higher level?

27. When are residents of Arizona exempt from State Income Tax Withholding?

28. What is the first step when processing hostile fire/imminent danger pay?

29. How many divisions are in the Center of Expertise (CoE)?

30. To receive board certified pay, a physician must also be eligible for

31. The Savings Deposit Program offers members a way to invest money into an interest bearing account while serving in

32. Which process tool provides the comptroller with an independent review of a functional area?

33. Military pay information will be stored within the Immediate Access Storage in the Defense Joint Military Pay System within the current month and

34. What action must DFAS take if the Defense Finance and Accounting Service center cannot convince a bank to waive charges against an employee's account because of faulty delivery of pay?

35. Which of the following is NOT characterized as a Case Management System (CMS) case?

36. Which Air Staff office serves as technical advisor in carrying out the Air Force's financial management responsibilities?

37. Any maneuver, war game, field exercise, or similar operation in excess of 180 days where members subsist in a government mess is called

38. Dishonored commissary checks are

39. A member enters the Air Force in January 1997. When will the first payment of standard clothing maintenance allowance be paid?

40. What is the minimum pay grade that can receive special duty assignment pay?

41. Which allotment is for a defined period of time?

42. Which net change of a Master Military Pay Account requires a further Pay Record Accessibility audit?

43. Duties such as Security Forces and the Air Force Band are authorized which clothing allowance?

44. What kind of program does the Air Force Accounting and Finance Office (AFAFO) provide to ensure effective internal controls?

45. When are allowances forfeited?

46. The Open or Suspended Questionable Indebtedness Listing is produced in

47. What is the preferred style for conflict resolution?

48. How many days of pay would a member receive for the pay period if he or she entered active duty on 19 February in a non-leap year?

49. When a member has a tax levy deducted, what happens to future tax returns?

50. What code stops hardship duty pay?

51. The maximum number of days authorized for temporary lodging allowance is

52. Which Defense Joint Military Pay System profile is used to verify electronic funds transfer payments?

53. Which section of part 2 in the Career Field Education and Training Plan (CFETP) contains the course objective list and training standards?

54. What format is used for the Aces High award?

55. What effect does the permanent change of station departure transaction have on payment of cost-of-living allowance?

56. Basic allowance for subsistence is not authorized when a member is

57. Which allotment class is for voluntarily liquidating delinquent federal income taxes?

58. In the financial services office, you will not

59. What items of pay are subject to State Income Tax Withholding?

60. Who is the comptroller focal point for MAJCOM/FM inspections?

61. The member or the member's commander can apply for this type of indebtedness relief.

62. Which document can you use to verify a person's relationship to a primary dependent (those not needing a dependency determination)?

63. Who ensures that two ISSOs are appointed at each field site?

64. If allotments must be stopped to satisfy the two-thirds rule for deductions, how do you determine the allotments to stop?

65. If a member has been overpaid basic allowance for housing and is separating within 30 days, you need to

66. What percentage rate is the social security portion of Federal Income Tax Withholding?

67. When cooking facilities are available, computation for TLA is based on what percentage of MI&E rate

68. Which of the four categories for comptroller awards carries the most weight during the selection process?

69. Interest accrual from the Savings Deposit Program continues up to

70. Which section of the leave and earning statement lists the member's expiration term of service?

71. Which of the following receive incentive special pay when they agree to serve on active duty for at least one year from the effective date of the contract?

72. Which section of the leave and earnings statement lists total entitlements and total deductions year to date?

73. A member who only serves on active duty from 15 March through 5 April receives how many days of basic pay?

74. What is actually more important than the underlying quality of the product or service you provide when providing customer service?

75. If a member believes that charges (debt) incurred from excess cost for the shipment of household goods is incorrect, the member must submit a letter of rebuttal to the local travel management office within

76. After contacting a member concerning a tax levy, within how many workdays must the member report to the financial services office to be briefed on resolving the debt?

77. What information is obtained from the Occupational Survey Report process?