Umg National Retail Training Quiz
- 1.
What is the first thing you should do when you arrive to your event?
- A.
Use the restroom
- B.
Text your booking agent to check in
- C.
Set up and decorate your table
- D.
Make sure the account has product
Correct Answer
B. Text your booking agent to check inExplanation
When you arrive at an event, the first thing you should do is to text your booking agent to check in. This is important because it allows your agent to know that you have arrived and are ready to start the event. It also helps in coordinating any last-minute details or changes that may need to be made. By checking in with your booking agent, you ensure a smooth and organized start to the event.Rate this question:
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- 2.
Which of the following is an acceptable color for your chill bucket?
- A.
Silver
- B.
Clear
- C.
Black
- D.
White
- E.
All of the above
Correct Answer
E. All of the aboveExplanation
All of the above colors (Silver, Clear, Black, and White) are acceptable for a chill bucket. This means that any of these colors can be chosen for the chill bucket without any issue or restriction.Rate this question:
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- 3.
What time should you arrive to your event to be considered on time?
- A.
Right at the start time
- B.
When you get there
- C.
30 minutes early
- D.
15 minutes early
- E.
10 minutes early
Correct Answer
D. 15 minutes earlyExplanation
Arriving 15 minutes early to an event ensures that you are punctual and allows for any unexpected delays or last-minute preparations. It also shows respect for the event and the organizers. Arriving right at the start time may cause you to be late if there are any delays or difficulties in finding the venue. Arriving when you get there is vague and may lead to lateness. Arriving 30 minutes early may be excessive and may result in waiting around. Arriving 10 minutes early may not provide enough buffer time for unforeseen circumstances.Rate this question:
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- 4.
When should you complete your event recap?
- A.
During your event
- B.
At the end of your event (in your car or after your table is broken down)
- C.
When you have time
- D.
At the end of the month
- E.
None of the above
Correct Answer
B. At the end of your event (in your car or after your table is broken down)Explanation
You should complete your event recap at the end of your event (in your car or after your table is broken down) because this is when all the details and experiences of the event are fresh in your mind. Waiting until later, such as at the end of the month, may result in forgetting important details or not capturing the true essence of the event. Completing the recap during the event or when you have time may also lead to distractions and incomplete information.Rate this question:
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- 5.
How many photos are required for every event?
- A.
5 photos
- B.
10 photos
- C.
1 photo for every event
- D.
However many you get
- E.
Photos aren't required
Correct Answer
A. 5 photosExplanation
The correct answer is 5 photos. This suggests that for every event, it is recommended to have a minimum of 5 photos. This implies that having a sufficient number of photos is important to capture the essence and memories of the event.Rate this question:
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- 6.
What should you do prior to every event?
- A.
Get a good night sleep
- B.
Paint your nails
- C.
Sample your product so you know what it tastes like
- D.
Thoroughly research the brand you're promoting
Correct Answer
D. Thoroughly research the brand you're promotingExplanation
Prior to every event, it is important to thoroughly research the brand you're promoting. This is crucial in order to have a deep understanding of the brand, its values, products, and target audience. Researching the brand will enable you to effectively communicate its message, represent it accurately, and address any potential questions or concerns from attendees. It also helps in building credibility and confidence in promoting the brand, ultimately leading to a successful event.Rate this question:
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- 7.
If you work an event in February when will your check be mailed out?
- A.
When the recap is complete
- B.
When I submit an invoice
- C.
Within 30 days of the date I create my invoice
- D.
When I ask for it.
Correct Answer
C. Within 30 days of the date I create my invoiceExplanation
The correct answer is "Within 30 days of the date I create my invoice." This means that after creating the invoice for the work done at the event in February, the check will be mailed out within 30 days. It indicates that there is a specific timeframe within which the payment will be processed and sent.Rate this question:
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- 8.
What is the result of failing to turn in your recap within 48 hours of your event?
- A.
No pay for the event
- B.
1/2 pay for the event
- C.
Dismissal from the company
- D.
None of the above
Correct Answer
A. No pay for the eventExplanation
Failing to turn in the recap within 48 hours of the event will result in no pay for the event. This means that the person who failed to submit the recap will not receive any payment for the work they did during the event.Rate this question:
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- 9.
What supplies do you need to provide and bring to your event(s)?
- A.
Folding Table
- B.
Black Table cloth
- C.
Chill bowl (when sampling)
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
The correct answer is "All of the above" because the question asks about the supplies needed to provide and bring to the event(s). The options listed are Folding Table, Black Table cloth, and Chill bowl (when sampling), which are all supplies that need to be provided and brought to the event(s). Therefore, selecting "All of the above" covers all the necessary supplies for the event(s).Rate this question:
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- 10.
What is the penalty for canceling your event within 72 hours?
- A.
There is no penalty, I can cancel at any time
- B.
$50 peanlty
- C.
$75 penalty
- D.
$100 penalty
Correct Answer
C. $75 penaltyExplanation
If you cancel your event within 72 hours, there is a $75 penalty. This means that you will be charged $75 for canceling your event within that time frame.Rate this question:
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- 11.
What must you send to your booking manager as soon as you arrive to your event and get set up?
- A.
A photo of the account
- B.
A photo of yourself with the account manager
- C.
A photo of yourself all set up and ready to start your promotion
- D.
A photo of your sample product
Correct Answer
C. A photo of yourself all set up and ready to start your promotionExplanation
Upon arrival and setup at the event, it is necessary to send a photo of yourself all set up and ready to start your promotion to the booking manager. This photo serves as proof that you have arrived at the event and are prepared to carry out your promotional activities. It allows the booking manager to confirm your presence and readiness, ensuring a smooth execution of the event.Rate this question:
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- 12.
What is UMG's Standard promotional attire?
- A.
All black business casual
- B.
Business casual
- C.
Colorful attire to match the brand you are promoting
- D.
Anything that looks nice and will get the attention of consumers
Correct Answer
A. All black business casualExplanation
UMG's standard promotional attire is all black business casual. This means that when representing UMG in a promotional capacity, employees are expected to dress in professional attire that is both formal and stylish, with an emphasis on the color black. This dress code helps to maintain a consistent and professional image for the company during promotional events or activities.Rate this question:
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- 13.
What is the penalty if you No Call/No Show to an event?
- A.
$100 and possible dismissal from the company
- B.
$75 and possible dismissal from the company
- C.
$50 and possible dismissal from the company
- D.
There is no penalty
Correct Answer
A. $100 and possible dismissal from the companyExplanation
If an individual No Calls/No Shows to an event, they will face a penalty of $100 and there is a possibility of being dismissed from the company. This suggests that the company takes attendance and punctuality seriously and considers it a significant offense. The high penalty amount and the potential dismissal indicate that the company values attendance and expects employees to fulfill their commitments.Rate this question:
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- 14.
Who should you contact if you have questions about an event you're booked for?
- A.
The account you are scheduled to work at
- B.
The client that booked the event
- C.
Your UMG Booking Manager
- D.
No one, all questions are answered in the event notes
Correct Answer
C. Your UMG Booking ManagerExplanation
If you have questions about an event you're booked for, you should contact your UMG Booking Manager. They are responsible for managing your bookings and will have the necessary information and resources to address any inquiries or concerns you may have regarding the event.Rate this question:
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- 15.
What should you do before you submit your invoice for payment?
- A.
Complete your event recap and mark your event complete
- B.
Double check that your pay rates are correct
- C.
Double check the hours you worked are correct
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
Before submitting your invoice for payment, it is important to complete your event recap and mark your event as complete. This ensures that all necessary information and documentation related to the event are included in the invoice. Additionally, it is crucial to double check that your pay rates are correct to avoid any discrepancies or payment issues. Finally, you should also double check the hours you worked to ensure that they are accurately reflected in the invoice. Therefore, all of the above steps should be taken before submitting the invoice for payment.Rate this question:
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Current Version
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Mar 20, 2023Quiz Edited by
ProProfs Editorial Team -
Jan 22, 2016Quiz Created by
Michelle St
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