Answer each of the true/false and multiple choice questions in the quiz. We will provide an explanation of each answer during the quiz and report your score upon completion.
True
False
Yell and hang up.
Interrupt. Say that you are not interested. Find out who is calling, and then ask the person to take your name off the company's list.
Listen to what the telemarketer has to say, but say that you are not interested at this time
Iowa Attorney General's Office
FTC (Federal Trade Commission)
FCC (Federal Communications Commission) All of the above.
Yes
No
Neither
Cheap products
High-pressure sales tactics (for example, "This offer won't last!")
"Free" vacations
All of the above
Make the donation, and trust that the charity is legitimate
Ask the charity to mail their information to you
True
False
True
False
Class A Felony
Class A Misdemeanor
The telemarketer has not committed a crime
True
False
True
False
True
False
If the telemarketer's company has a customer service department, work with them first to see if you can reach an agreement. If not, then contact local, state, or federal law enforcement authorities.
Contact local, state, or federal law enforcement authorities as soon as possible
Simply stop working with that telemarketer. Since most telemarketers are legitimate, this was probably just a bad transaction.
Yes. Recent changes in the law mean you are liable for all unauthorized charges.
No. Your liability for unauthorized credit charges is capped at $50. You can still follow your credit card company's procedure for disputing charges
Ask the FBI for a list of legitimate telemarketers.
Ask theI Iowa Attorney General for a list of legitimate telemarketers.
Investigate any telemarketer that calls. Call the National Fraud Information Center at 1 (800) 876-7060, or research charities at the Attorney General's website.
True
False
True
False
Yes
No
Yes
No
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
1-3
0
None
4-5
Both B and C
Yes
No
Customer Services Representative
Client Service Representative
Telemarketing
Sells
None of above
1 time
More than once
None
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