Telemarketing Quiz

You can register for the Missouri No Call database by visiting the Attorney General's website, or by calling toll-free 1-866-662-2551. You can register for the national Do Not Call registry by going to www.donotcall.gov, or by calling toll-free 1-888-382-1222.

The given correct answer is "Yes" because the question asks if the person is at least 18 years old, and by selecting "Yes," it indicates that the person is indeed 18 years old or older.

The answer "Yes" suggests that the person is indeed available to work more hours during peak periods. This implies that they are willing to put in extra effort and time when needed, which can be beneficial for the company during busy periods. It shows their flexibility and dedication towards their work.

You may also ask for the address and phone number of the firm calling you. Be cautious if the caller will not send you information through the mail or tell you their contact information.

A CSR, or Customer Services Representative, is an individual who interacts with customers on behalf of a company. They are responsible for addressing customer inquiries, resolving complaints, and providing information about products or services. This role requires strong communication and problem-solving skills to ensure customer satisfaction. The other options, such as Client Service Representative, Telemarketing, and Sells, do not accurately define what a CSR is.

If your phone number changes, you will not remain on the No Call list because the list is based on phone numbers, not names. The No Call list is designed to prevent telemarketers from contacting specific phone numbers that are registered on the list. Therefore, if your phone number changes, you will need to update your new number on the No Call list to continue receiving protection against unwanted telemarketing calls.

The FTC says "worthless credit card loss protection is a popular offering for promoters trying to exploit consumer uncertainty." Fraudulent telemarketers might also claim that a computer bug or virus makes it easy for thieves to place charges on your card, or that they are from the card's security department and want to activate the "protection feature" on your card. These claims are not legitimate.

The correct answer is "Federal Trade Commission, Iowa Law, All of the above." This means that FTC stands for Federal Trade Commission and Iowa Law. Additionally, all of the options provided are correct answers, indicating that FTC can stand for any of these options.

The answer "Strongly Agree" suggests that the person believes they do a thorough job when working. This indicates that they are confident in their ability to complete tasks diligently and pay attention to detail. They likely take their work seriously and strive for excellence in their performance.

The Federal Trade Commission (FTC) and the state of Missouri each operate a No Call registry. In order to achieve maximum protection from unwanted calls, it is best to sign up with both. The Missouri service is proven to work and it is easy to get your name and number on the list. In addition, registration on Missouri No Call is permanent. The federal Do Not Call list requires renewal every five years.

The Attorney General's Office will submit names of individuals on the Missouri No Call list to telemarketers every three months. Telemarketers covered by the national Do Not Call registry have up to thirty-one days from the date that you register to cease calling

The U.S. Department of Justice warns that many fraudulent telemarketers will keep a "customer service department" in order to delay or prevent returning any money as long as possible. They often offer "gimme gifts" or a partial refund to appease their victims. The longer you go without reporting a fraudulent telemarketer, the longer that person can operate to steal from other people

The given correct answer is "Yes" because it indicates that the person has previous telemarketing experience.

Common tactics also include phony prizes, investments in oil leases, gemstones, and substandard office supplies. The Federal Trade Commission estimates that American consumers lose $40 billion each year from fraudulent phone practices. More recently, criminals will pose as court employees and tell their victim that they have been chosen for jury duty. The criminal will then ask to "verify" information such as their name, social security number, and credit card number. To hear a samples of a real fraudulent telemarketers' conversation, go to the Department of Justice's website (go to the middle of the page, and find "Charity Scheme," "Prize-Promotion Scheme," and "Rip-and-Tear Scheme.").

Selling Sustainably is about creating a venue where more of us, more often, can earn business, create partnerships, and more consciously operate every day.

Iowa's No Call statute does not prohibit calls from debt collectors. Consumers do have rights, however, against abuse by debt collectors. For an overview of the federal Fair Debt Collection Act, go to the FTC's website. You can also file a complaint against a debt collector with the Iowa Attorney General

The given answer is "Yes" because the question is asking if the person is eligible for employment in the United States. By answering "Yes," it implies that the person is indeed eligible for employment in the United States.

The punishment for a Class A misdemeanor is up to one year in prison

Below is the contact information for each of the agencies:
Iowa Attorney General's Office: (800) 392-8222
Federal Trade Commission: (202) 326-3761
Federal Communications Commission: (888) 225-5322

Call the National Fraud Information Center at 1 (800) 876-7060, or research charities at the Attorney General's website. Maintaining a list of "legitimate" and "fraudulent" telemarketers would be impossible. Every day, legitimate telemarketers go out of business and fraudulent ones go into business. The best defense against fraud is to never feel rushed or forced into a decision, and never make a decision without learning about the telemarketer from another source.

Under Federal law, if a company calls you after you have told them not to call you again, you may sue the company for $500, or your actual damages, whichever is greater. You can also file complaints with the Attorney General.

The answer "Yes" indicates that the person does own a working car.

The correct answer is "None" because the question is asking how many times the person has called into work when they were not actually sick but just did not want to go to work. Since the person has not called in sick for this reason, the answer is "None".

Congress has decided that automated calls invade privacy, a decision that gives them more power to limit commercial speech.

Neither the Missouri nor the national Do Not Call list prevents all unwanted telephone calls. Telephone companies, companies with which you have a current business relationship, companies that you have invited to call you, and most non-profit groups and charities may call numbers in the No Call registries.

Wireless numbers are included on the national Do Not Call registry, but not on the Missouri No Call List. State law does not allow the Attorney General to register wireless numbers in the No Call database. The Attorney General has urged the Missouri legislature to change this law for the past several years.

The correct answer suggests that the individual took the initiative to escalate the issue by going to the upper manager of their direct manager to complain. This action shows that they are proactive in addressing the problem and seeking a resolution.

Both the Iowa and the National No Call registries are for residential phone numbers only.

The answer "No" suggests that the person does not prefer working by themselves and instead prefers working in large groups.

The correct answer is "Both B and C" because if someone has been late to work 0 days in the last 6 months, it can be considered as "None" as well. Therefore, both options B ("0") and C ("None") are correct.