Telecom In-store Promoter 3

Eye contact is an important nonverbal communication tool that helps in establishing a connection with the listener and conveying the message effectively. When maintaining eye contact, it shows that you are attentive and interested in the conversation, which can help in building trust and rapport. It also allows for better understanding and interpretation of facial expressions and body language, aiding in effective communication. Therefore, the statement that eye contact helps you to carry your message effectively is true.

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Impulsive customers are difficult to convince because they tend to make quick decisions without thoroughly evaluating the options or considering the consequences. Their impulsive nature makes it challenging to persuade them to change their minds or consider alternative choices. They are more likely to stick with their initial decision, making it difficult for businesses or salespeople to convince them otherwise.

The correct answer is 1 & 2 both. This means that both statements are true. Staff needs to keep their hands clean to maintain hygiene and prevent the spread of germs. Additionally, it is important for staff to keep body odor under control to maintain a pleasant environment for themselves and others.

The given answer "All of the above" is correct because listening allows us to obtain information by actively paying attention to what is being said. It also helps us understand the message being communicated by processing the information received. Additionally, listening is a key component of learning as it allows us to absorb new knowledge and gain insights from others. Therefore, all the options mentioned in the question - obtaining information, understanding, and learning - are outcomes of effective listening.

In a high tech industry, old inventory can be difficult to sell because technology advances quickly and outdated products become less desirable. Therefore, it is important to avoid overstocking to prevent a surplus of old inventory that may be difficult to move. This ensures that the company does not incur losses by holding onto outdated products that are not in demand.

Body posture is a nonverbal communication cue that can reflect a person's emotions. For example, slouching or hunching may indicate sadness or low energy, while standing tall and straight may indicate confidence or assertiveness. Additionally, crossed arms or a tense body posture may suggest defensiveness or discomfort. Therefore, it is true that your body posture can reveal your emotions.

SKU stands for Stock Keeping Unit. It is a unique identifier assigned to a product or item for the purpose of inventory management and tracking. Each product or item in a store or warehouse is assigned a specific SKU, which helps in organizing and categorizing inventory. This allows businesses to easily track and manage their stock levels, sales, and reordering processes. SKU is widely used in retail and e-commerce industries to streamline inventory management and improve overall efficiency.

Loud music can negatively impact the store atmosphere as it may disturb customers and make it difficult for them to have conversations or concentrate on shopping. It can create a chaotic or uncomfortable environment, potentially driving customers away. Restrooms, lighting, and odors can all contribute to the overall store atmosphere and may be managed or improved to create a more positive experience for customers.

Brochure holders are used to display and organize brochures or pamphlets in a neat and accessible manner. They are typically made of clear plastic or acrylic material, allowing the brochures to be easily visible to potential customers. Brochure holders are commonly found in offices, waiting rooms, trade shows, and other locations where promotional materials are distributed. They help to keep brochures organized and prevent them from getting damaged or scattered.

Smiling while dealing with customers is generally considered to be a positive and effective approach. A smile can help create a friendly and welcoming atmosphere, and it can also convey a sense of attentiveness and willingness to assist. Smiling can help build rapport with customers and make them feel more comfortable and satisfied with their experience. Therefore, the statement "Never smile while dealing with customers" is incorrect.

Repeat customers are customers who regularly purchase products from your store. These are individuals who have already made a purchase from your store and have chosen to return and make additional purchases. They are loyal to your brand and have established a positive relationship with your business. Repeat customers are important for the success of a business as they provide a steady source of revenue and can also serve as brand advocates, recommending your products or services to others.

This question is asking for a term that describes the example provided. The example is not given, so it is not possible to determine what specifically the example is referring to. Therefore, an explanation cannot be provided.

Pipeline stock refers to goods that are still in transit, meaning they have been shipped or ordered but have not yet reached their final destination. This term is commonly used in supply chain management to track and manage inventory that is in the process of being transported from one location to another. It helps businesses ensure that there is a continuous flow of goods and minimize stockouts or delays in production.

Stock management involves the monitoring and control of goods and stocks to ensure that new stock can be ordered as required and the right number and quantities are made available at all times. It includes activities such as inventory tracking, stock replenishment, and ensuring optimal stock levels to meet customer demand. Effective stock management helps businesses minimize stockouts, reduce carrying costs, and improve overall operational efficiency. SKU (Stock Keeping Unit) is a unique identifier for each distinct product or item in a stock.

Visual merchandising refers to the practice of presenting merchandise in a visually appealing manner to attract customers and encourage them to interact with the products. It involves creating attractive displays, arranging products in an organized and visually pleasing way, and using techniques such as lighting, colors, and props to enhance the overall shopping experience. By engaging customers' senses and creating an inviting atmosphere, visual merchandising aims to increase sales and customer satisfaction.

Need based customers are those who only make purchases based on their specific needs or habits. They are not easily influenced by impulse or wander around looking for different products. Instead, they tend to stick to the products they are familiar with or have a specific requirement for. These customers are more likely to be loyal to a particular brand or product and are less likely to be swayed by marketing tactics or promotions.

New old stock refers to merchandise that was manufactured a long time ago but has never been used and is now being offered for sale. This term is commonly used in the retail industry to describe products that have been sitting in storage or on shelves for an extended period of time. These items are often considered valuable to collectors or enthusiasts who are looking for rare or vintage items.

Stock Out refers to the situation when a company runs out of inventory for a particular SKU (Stock Keeping Unit). This means that the company no longer has any units of that product available for sale or distribution. It can occur due to various reasons such as high demand, poor inventory management, or supply chain disruptions. When a stock out happens, it may lead to lost sales, dissatisfied customers, and potential damage to the company's reputation. Therefore, it is crucial for businesses to monitor their inventory levels and implement effective stock management strategies to avoid stock outs.

The word "wandering" suggests that the customers are unsure or indecisive about what to buy. They may be aimlessly browsing or exploring different options without a specific purpose or goal in mind. This term implies a lack of direction or focus in their shopping behavior.

The items listed in the question are all related to inventory except for the "Brochure." Goods, raw materials, and finished products are all tangible items that are typically included in a company's inventory. However, a brochure is a marketing material that is used to promote products or services and is not considered as part of the inventory.

Distressed inventory refers to stock or inventory that is no longer sellable at its original value due to various reasons such as damage, obsolescence, or expiration. This inventory is typically sold at a significantly reduced price or disposed of altogether. Therefore, the correct answer for this question is "Distressed inventory."

The correct answer is 3,2,1,6,5,4. This sequence accurately represents the steps in the retail supply chain. First, the stores request new stock from the head office (step 3). Then, the head office issues purchase orders to the vendor (step 2) and the vendor ships the goods (step 1). After that, the warehouse receives the goods (step 6) and stocks them before distributing to the stores (step 5). Finally, the stores receive the goods (step 4).

The correct answer is 4, 3, 1, 5, 2. This sequence represents the correct order of the listening process for ISP1. First, the listener needs to hear the message (4) before they can focus on it (3). Then, they analyze and evaluate the message (1), followed by comprehending and interpreting it (5). Finally, they respond to the message (2). This order ensures that the listener fully understands the message before formulating a response.

The question asks which one is not a component of speaking skill, and the correct answer is "None." This means that all of the options listed (Tone, Fillers, Modulation, and Body language) are components of speaking skill. In other words, all of these elements are important aspects of effective communication and contribute to one's ability to speak well.