Sowk300: Micro Practice. Chapter 4 - The Beginning Phase | Attempts: 151

1.

According to your text, what are the first two tasks of the FSW in the beginning phase?

A.

Quantitative assessment of family components and beginning termination activities
B.

Determining if the family is healthy and discussing parameters of familial engagement with the agency directors
C.

Engaging the family in the helping process and assessing the problem with which family is struggling.
D.

Assessing the family development and life cycle

Correct Answer
C. Engaging the family in the helping process and assessing the problem with which family is struggling.

Explanation
The correct answer is engaging the family in the helping process and assessing the problem with which the family is struggling. This is the first step in the beginning phase of the FSW's work. By engaging the family in the helping process, the FSW establishes a working relationship with the family and begins to understand their needs and concerns. Assessing the problem allows the FSW to gain a clear understanding of the challenges the family is facing and develop a plan to address them.

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2.

Communication serves two functions. What are these?

A.

To define the nature of the relationship between the speaker and listener and to convey sentiment
B.

To demonstrate knowledge and understand content
C.

To communicate content and build strong bonds
D.

None of the above

Correct Answer
D. None of the above

Explanation
The given options do not accurately describe the two functions of communication. Communication serves the functions of conveying information and understanding between the speaker and listener, and also establishing and maintaining relationships. However, none of the provided options correctly state these functions.

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3.

This quality is essential for social workers and exists when the social worker communicates with clients in ways that convey acceptance, understanding, and interest in their well-being and make them feel safe regardless of such external factors as the client's problematic behavior, demeanor, or appearance (Sheafor, Horejsi, & Hoprejsi, 1997).

A.

Good communication
B.

Warmth
C.

Unconditional positive regard
D.

Empathy

Correct Answer
B. Warmth

Explanation
Warmth is the quality that is essential for social workers as it involves communicating with clients in ways that convey acceptance, understanding, and interest in their well-being. It allows the social worker to make clients feel safe and comfortable, regardless of any external factors such as problematic behavior, demeanor, or appearance. Warmth creates a positive and supportive environment for clients, enabling effective communication and building trust between the social worker and the client.

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4.

Client: I'm so stressed with everything that's going on right now.FSW: Are you saying that you're feeling overwhelmed by the fact that you've lost your job, your grades are slipping, and you may have to move from your apartment?This is an example of what type of response?

A.

Clarification
B.

Rephrasing
C.

Simple encouragement
D.

None of the above

Correct Answer
A. Clarification

Explanation
This response is an example of clarification because the FSW is seeking to understand and clarify the client's statement about feeling stressed. They are asking for confirmation and more specific details about the things that are causing the client's stress, such as losing their job, slipping grades, and potentially having to move from their apartment.

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5.

Client: My partner and I are going through a rough patch in our relationship and I'm not sure what to do.FSW: It's not surprising. You shouldn't be in that kind of relationship anyway. Based on your text, what level of genuineness has this FSW displayed?

A.

Level 1
B.

Level 2
C.

Level 3
D.

Level 4
E.

Level 5

Correct Answer
B. Level 2

Explanation
The FSW has displayed a level 2 genuineness. This is because they have made a judgment about the client's relationship and stated that they shouldn't be in that kind of relationship. While they may be expressing their opinion, their response lacks empathy and understanding towards the client's situation.

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6.

Engagement involves which of the following tasks?

A.

Creating a setting where people can safely talk about themselves and about each other.
B.

Developing rapport with the family.
C.

Forming a therapeutic alliance between the social worker and all the members of the family.
D.

Maintaining a neutral stance, not confronting individuals prematurely and not making interpretations before all the information is at hand.
E.

All of the above.

Correct Answer
E. All of the above.

Explanation
Engagement involves creating a safe environment for open communication, developing a rapport with the family, and forming a therapeutic alliance between the social worker and all family members. It also involves maintaining a neutral stance, avoiding premature confrontation, and withholding interpretations until all relevant information is gathered. Therefore, all of the above tasks are part of the engagement process.

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7.

List the four guidelines as adapted from Kadushin, for effective interviews with families.

8.

List the basic interviewing skills needed by FSWs.

9.

In the beginning phase, the FSW must ensure that the following tasks are completed:

A.

Define the problem to include perceptions of all members of the family.
B.

Establish goals and clarify an intervention process.
C.

Make contact with every family member.
D.

Contract with the family .
E.

All of the above

Correct Answer
E. All of the above

Explanation
In the beginning phase of working with a family, the FSW needs to complete several tasks. First, they should define the problem by considering the perceptions of all family members. This ensures that everyone's perspective is taken into account. Next, they need to establish goals and clarify the intervention process, which helps to provide a clear direction for the work ahead. Making contact with every family member is important to establish rapport and gather information from each individual. Lastly, contracting with the family means setting boundaries, expectations, and agreements for the therapeutic process. Therefore, all of the above tasks must be completed by the FSW in the beginning phase.

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10.

In communication, this dynamic includes anything that interferes with the communication process.

A.

Culture
B.

Attending behavior of the social worker
C.

Noise
D.

Information
E.

None of the above

Correct Answer
C. Noise

Explanation
Noise refers to any factor that disrupts or interferes with the communication process. It can be physical noise such as loud sounds or distractions, as well as psychological noise such as preconceived ideas, biases, or emotional states. Noise can prevent effective communication by blocking or distorting the message, making it difficult for the receiver to understand or interpret the intended meaning. Therefore, noise is a significant dynamic that hinders the communication process.

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