Spg Skills Assessment Quiz

20 Questions | By Cozapata | Last updated: Mar 22, 2022 | Total Attempts: 1031

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Questions and Answers

1.

What is the lowest Shrinkage Milestone you can reach on the $50 Monthly Unlimited Plan?
- A.
  
  $25
- B.
  
  $10
- C.
  
  $40
- D.
  
  $35
2.

What is covered under the $5 International Connect Plan?
- A.
  
  Unlimited calling to India and Asia.
- B.
  
  Unlimited Int’l Text, Unlimited calling to Canada, and unlimited calling to 150 cities in Mexico(landline only.
- C.
  
  Unlimited calling to ALL Mexico landlines.
- D.
  
  Unlimited calling to Puerto Rico.
3.

Payments on the Monthly Unlimited Plan w/ Shrinkage have to be consecutive for your plan to Shrink?
- A.
  
  True
- B.
  
  False
4.

The Daily Unlimited Plan only charges you for the service on the days you use it.
- A.
  
  True
- B.
  
  False
5.

How many times can a single referral code be used?
- A.
  
  2
- B.
  
  5
- C.
  
  Unlimited
- D.
  
  3
6.

How many minutes does a customer get with the $45 Virgin Mobile Beyond Talk Plan?
- A.
  
  300
- B.
  
  1200
- C.
  
  Unlimited
- D.
  
  3000
7.

How much 3G data does a customer get with the $55 Virgin Mobile Beyond Talk Plan?
- A.
  
  1 GB
- B.
  
  3 GB
- C.
  
  Unlimited
- D.
  
  2.5 GB
8.

What is the least expensive Virgin Mobile plan available for Android users?
- A.
  
  $25
- B.
  
  $35
- C.
  
  $15
- D.
  
  $20
9.

The ideal Virgin Mobile Beyond Talk customer can be described as a “tech-savvy customer who want to constantly keep in touch with their networks and stay connected without breaking the bank or compromising on handset service or quality”?
- A.
  
  True
- B.
  
  False
10.

Beyond Talk Plans do NOT include telecom taxes and fees?
- A.
  
  True
- B.
  
  False
11.

On the $20 Monthly Plan on PayLo, how many minutes does the customer receive for a 30 day period?
- A.
  
  200 Minutes
- B.
  
  400 Minutes
- C.
  
  1200 Minutes
- D.
  
  100 Minutes
12.

How much data does the $30 Paylo plan come with?
- A.
  
  30 MB
- B.
  
  25 MB
- C.
  
  100 MB
- D.
  
  Unlimited
13.

How many text messages are included on the $20 Monthly Paylo Plan?
- A.
  
  200
- B.
  
  400
- C.
  
  0
- D.
  
  Unlimited
14.

On the $20/400 PayLo Talk Plan, how much does each minute amount to?
- A.
  
  $0.07
- B.
  
  $0.06
- C.
  
  $0.05
- D.
  
  $0.10
15.

With Virgin Mobile Paylo, how many times can a customer check their balance on the phone, a day?
- A.
  
  3 Times
- B.
  
  5 Times
- C.
  
  1 Time
- D.
  
  Unlimited Times
16.

Demonstrate how a person can access the SPG Times from the SPG Sales Portal:
- A.
  
  You cannot access The Times from the Sales Portal
- B.
  
  Click “Library” on top menu bar then “The Times” link
- C.
  
  Click "The Times" on the home page
17.

Can an associate perform a handset swap from the “Boost Activations” tab on the SPG Sales Portal?
- A.
  
  Yes
- B.
  
  No
18.

Demonstrate how to access Cyberscholar Training through the Sales Portal?
- A.
  
  There is no link to cyberscholar.com from the Sales Portal.
- B.
  
  Click "Library" then click "Cyberscholar" box.
- C.
  
  Click “Training” on top menu bar and then click “Cyberscholar” box in right hand corner of screen.
19.

Where can a user go on the Sales Portal to reset their own password or Change/Add the phone number or e-mail account?
- A.
  
  The “Manage” tab on top menu bar.
- B.
  
  You have to call CARE.
- C.
  
  You have to call your Account Executive
- D.
  
  You cannot change your password
20.

Are Audit Resources available on the Portal?
- A.
  
  Yes
- B.
  
  No