Spg Skills Assessment Quiz
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- 1.What is the lowest Shrinkage Milestone you can reach on the $50 Monthly Unlimited Plan?
- A.
$25
- B.
$10
- C.
$40
- D.
$35
- 2.What is covered under the $5 International Connect Plan?
- A.
Unlimited calling to India and Asia.
- B.
Unlimited Int’l Text, Unlimited calling to Canada, and unlimited calling to 150 cities in Mexico(landline only.
- C.
Unlimited calling to ALL Mexico landlines.
- D.
Unlimited calling to Puerto Rico.
- 3.Payments on the Monthly Unlimited Plan w/ Shrinkage have to be consecutive for your plan to Shrink?
- A.
True
- B.
False
- 4.The Daily Unlimited Plan only charges you for the service on the days you use it.
- A.
True
- B.
False
- 5.How many times can a single referral code be used?
- A.
2
- B.
5
- C.
Unlimited
- D.
3
- 6.How many minutes does a customer get with the $45 Virgin Mobile Beyond Talk Plan?
- A.
300
- B.
1200
- C.
Unlimited
- D.
3000
- 7.How much 3G data does a customer get with the $55 Virgin Mobile Beyond Talk Plan?
- A.
1 GB
- B.
3 GB
- C.
Unlimited
- D.
2.5 GB
- 8.What is the least expensive Virgin Mobile plan available for Android users?
- A.
$25
- B.
$35
- C.
$15
- D.
$20
- 9.The ideal Virgin Mobile Beyond Talk customer can be described as a “tech-savvy customer who want to constantly keep in touch with their networks and stay connected without breaking the bank or compromising on handset service or quality”?
- A.
True
- B.
False
- 10.Beyond Talk Plans do NOT include telecom taxes and fees?
- A.
True
- B.
False
- 11.On the $20 Monthly Plan on PayLo, how many minutes does the customer receive for a 30 day period?
- A.
200 Minutes
- B.
400 Minutes
- C.
1200 Minutes
- D.
100 Minutes
- 12.How much data does the $30 Paylo plan come with?
- A.
30 MB
- B.
25 MB
- C.
100 MB
- D.
Unlimited
- 13.How many text messages are included on the $20 Monthly Paylo Plan?
- A.
200
- B.
400
- C.
0
- D.
Unlimited
- 14.On the $20/400 PayLo Talk Plan, how much does each minute amount to?
- A.
$0.07
- B.
$0.06
- C.
$0.05
- D.
$0.10
- 15.With Virgin Mobile Paylo, how many times can a customer check their balance on the phone, a day?
- A.
3 Times
- B.
5 Times
- C.
1 Time
- D.
Unlimited Times
- 16.Demonstrate how a person can access the SPG Times from the SPG Sales Portal:
- A.
You cannot access The Times from the Sales Portal
- B.
Click “Library” on top menu bar then “The Times” link
- C.
Click "The Times" on the home page
- 17.Can an associate perform a handset swap from the “Boost Activations” tab on the SPG Sales Portal?
- A.
Yes
- B.
No
- 18.Demonstrate how to access Cyberscholar Training through the Sales Portal?
- A.
There is no link to cyberscholar.com from the Sales Portal.
- B.
Click "Library" then click "Cyberscholar" box.
- C.
Click “Training” on top menu bar and then click “Cyberscholar” box in right hand corner of screen.
- 19.Where can a user go on the Sales Portal to reset their own password or Change/Add the phone number or e-mail account?
- A.
The “Manage” tab on top menu bar.
- B.
You have to call CARE.
- C.
You have to call your Account Executive
- D.
You cannot change your password
- 20.Are Audit Resources available on the Portal?
- A.
Yes
- B.
No
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