Sales And Marketing Division Quiz! Test

8 Questions | Total Attempts: 206

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Sales Quizzes & Trivia

Questions and Answers
  • 1. 
    Harvey works at a large convention hotel. He oversees the servicing of group business once it has been sold. What is his title likely to be?
    • A. 

      Director of marketing

    • B. 

      Account manager

    • C. 

      Director of convention services

    • D. 

      Director of public relations

  • 2. 
    The general manager’s role in sales:
    • A. 

      Consists of advertising and public relations.

    • B. 

      Consists of making sales calls and talking to guests at the front desk.

    • C. 

      Is minimal and primarily involves hiring a qualified sales staff.

    • D. 

      Will vary depending on the size of the property and its sales staff.

  • 3. 
    Which of the following statements is TRUE?
    • A. 

      The clerical staff functions as file clerks and should not try to make sales.

    • B. 

      The director of sales is the backbone of any sales organization.

    • C. 

      Every effort should be made to motivate the entire staff and foster a willingness to fill whatever role is necessary.

    • D. 

      All of the above are true.

  • 4. 
    A marketing-oriented _______________ is the key to a hotel’s sales efforts.
    • A. 

      General manager

    • B. 

      Customer-service plan

    • C. 

      Sales team

    • D. 

      Mission statement

  • 5. 
    Director of Marketing.
    • A. 

      Assigns territory or accounts to salespeople.

    • B. 

      Oversees creative staff and coordinates all promotional materials.

    • C. 

      Sets objectives and plans the work of the marketing department.

    • D. 

      Contacts, solicits, and provides follow-up service to clients.

    • E. 

      Oversees the development of information regarding accounts.

  • 6. 
    Market Research Coordinator.
    • A. 

      Assigns territory or accounts to salespeople.

    • B. 

      Oversees creative staff and coordinates all promotional materials.

    • C. 

      Sets objectives and plans the work of the marketing department.

    • D. 

      Contacts, solicits, and provides follow-up service to clients.

    • E. 

      Oversees the development of information regarding accounts.

  • 7. 
    Director of Advertising and Public Relations
    • A. 

      Assigns territory or accounts to salespeople.

    • B. 

      Oversees creative staff and coordinates all promotional materials.

    • C. 

      Sets objectives and plans the work of the marketing department.

    • D. 

      Contacts, solicits, and provides follow-up service to clients.

    • E. 

      Oversees the development of information regarding accounts.

  • 8. 
    Account Manager
    • A. 

      Assigns territory or accounts to salespeople.

    • B. 

      Oversees creative staff and coordinates all promotional materials.

    • C. 

      Sets objectives and plans the work of the marketing department.

    • D. 

      Contacts, solicits, and provides follow-up service to clients.

    • E. 

      Oversees the development of information regarding accounts.