Section 13.1—quiz: Dining Service Staff Positions
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Felicia greets guests when they arrive at the restaurant. She also takes reservations and helps to choose tables for arriving guests. What position in the restaurant does she most likely hold?
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Server.
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Busperson.
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Host.
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Cashier.
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About This Quiz
This quiz in Section 13.1 assesses knowledge of various dining service staff positions such as busperson, cashier, server, host, and dining room manager. It evaluates understanding of their specific duties and roles within a restaurant, aiding in effective restaurant staff training.
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- 2.
Simba’s duties include taking food and beverage orders, performing sidework, and taking ordered items to the table. What position in the restaurant does he most likely hold?
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Server.
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Busperson.
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Host.
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Cashier.
Correct Answer
A. Server.Explanation
The duties mentioned, such as taking food and beverage orders, performing sidework, and taking ordered items to the table, are typically associated with the role of a server in a restaurant. A server is responsible for providing customer service, taking orders, and delivering food and drinks to the table. Therefore, Simba most likely holds the position of a server.Rate this question:
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- 3.
A dining room manager may perform the responsibilities of host.
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T
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F
Correct Answer
A. TExplanation
A dining room manager may perform the responsibilities of a host because both roles involve overseeing and managing the dining experience for guests. The dining room manager may greet and seat guests, ensure their satisfaction, and handle any issues or concerns that arise during their visit. This includes providing a welcoming and hospitable atmosphere, managing reservations and seating arrangements, and ensuring that guests have a pleasant dining experience. Therefore, it is true that a dining room manager may perform the responsibilities of a host.Rate this question:
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- 4.
Managers sometimes require servers to help with minor food preparation.
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T
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F
Correct Answer
A. TExplanation
Managers sometimes require servers to help with minor food preparation. This means that servers may be asked to assist in tasks such as cutting vegetables, assembling appetizers, or preparing simple dishes. This helps to ensure that the kitchen runs smoothly and efficiently, allowing the managers to focus on other aspects of running the establishment.Rate this question:
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- 5.
Jarod collects payments of guest checks from guests. What position in the restaurant does he most likely hold?Jarod collects payments of guest checks from guests. What position in the restaurant does he most likely hold?
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Server.
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Busperson.
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Host.
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Cashier.
Correct Answer
A. Cashier.Explanation
Jarod most likely holds the position of a cashier in the restaurant because he collects payments of guest checks from guests. This implies that he is responsible for handling the financial transactions and managing the cash register.Rate this question:
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- 6.
It is common for buspersons to provide menus to guests.
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T
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F
Correct Answer
A. FExplanation
The statement is false because it is not common for buspersons to provide menus to guests. It is typically the role of the waitstaff or servers to provide menus to guests in a restaurant setting. Buspersons are responsible for clearing tables, refilling water glasses, and assisting the waitstaff in various tasks, but menu distribution is not typically part of their duties.Rate this question:
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- 7.
Kara’s duties include cleaning tables and chairs, pouring water, and returning soiled linens to the laundry. What position in the restaurant does she most likely hold?
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Server.
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Busperson.
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Host.
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Cashier.
Correct Answer
A. Busperson.Explanation
Based on Kara's duties of cleaning tables and chairs, pouring water, and returning soiled linens to the laundry, she most likely holds the position of a busperson. A busperson is responsible for clearing and cleaning tables, refilling water glasses, and assisting with general cleaning tasks in a restaurant. This position does not involve taking orders or handling cash, which eliminates the possibilities of server, cashier, or host.Rate this question:
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- 8.
A cashier’s responsibilities may overlap with those of a host.
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T
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F
Correct Answer
A. TExplanation
The statement suggests that a cashier's responsibilities may include tasks that are similar to those of a host. This implies that there could be some overlap in the duties of a cashier and a host, indicating that the statement is true.Rate this question:
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- 9.
Karen is the dining room manager at the Spotted Owl restaurant. All of the following are typical duties for her, except:
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Overseeing dining area.
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Training service staff.
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Handling guest complaints.
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Performing sidework.
Correct Answer
A. Performing sidework.Explanation
The correct answer is "Performing sidework." This is because performing sidework is typically not a duty of the dining room manager. Sidework usually refers to tasks such as restocking supplies, cleaning, and organizing, which are typically assigned to the waitstaff or other employees. The dining room manager's responsibilities usually include overseeing the dining area, training service staff, and handling guest complaints.Rate this question:
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- 10.
The host’s responsibilities are limited to welcoming guests.
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T
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F
Correct Answer
A. FExplanation
The statement "The host’s responsibilities are limited to welcoming guests" is false. The responsibilities of a host typically go beyond just welcoming guests. A host is responsible for ensuring the comfort and satisfaction of guests, providing them with necessary information, managing any issues or concerns that may arise, and ensuring the overall smooth running of the event or gathering.Rate this question:
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Quiz Review Timeline (Updated): Mar 21, 2023 +
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Current Version
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Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
Feb 03, 2010Quiz Created by
Aoht
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