SBTV April 2013 Quiz
10 Questions
| Total Attempts: 519
Questions and Answers
- 1.SBTV encourages you to promote at least 1 Home program during each transaction at the checkout.
- A.
True
- B.
False
- 2.Promoting Home programs at the checkout can only be done through verbal communication.
- A.
True
- B.
False
- 3.The Home Gift Card is reloadable.
- A.
True
- B.
False
- 4.Which of the following attributes apply to the new Natura Paint formula?
- A.
100% acrylic interior paint
- B.
Contains No VOCs.
- C.
Uses No VOC colourants
- D.
Has excellent block resistance
- E.
All of the above
- 5.Natura Paint is a paint and primer in one
- A.
True
- B.
False
- 6.Natura Paint is tintable to a select few in the Beauti-Tone colour pallet.
- A.
True
- B.
False
- 7.SharkBite requires the use of a grey fitting to link polybutylene.
- A.
True
- B.
False
- 8.There are 2 purposes for the Depth Gauge tool when working with pipe:
- A.
To measure depth and remove the sharp edge
- B.
To measure depth and hold the fitting in place
- C.
To measure depth and cut a pipe into 2 pieces
- D.
To measure depth and disconnect the pipe
- 9.A slip fitting is used to insert a tee on to a pipe that is not movable.
- A.
True
- B.
False
- 10.When a customer asks a question and the answer is actually no, try exchanging the word “no” with a:
- A.
"Let me see what I can do”
- B.
"Can I recommend another solution?”
- C.
Either a. or b.
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