SBTV April 2013 Quiz

Reviewed by Editorial Team
The ProProfs editorial team is comprised of experienced subject matter experts. They've collectively created over 10,000 quizzes and lessons, serving over 100 million users. Our team includes in-house content moderators and subject matter experts, as well as a global network of rigorously trained contributors. All adhere to our comprehensive editorial guidelines, ensuring the delivery of high-quality content.
Learn about Our Editorial Process
| By HomeHardware
H
HomeHardware
Community Contributor
Quizzes Created: 17 | Total Attempts: 10,887
| Attempts: 521
Quiz Flashcard
SettingsSettings
Please wait...
  • 1/10 Questions

    The Home Gift Card is reloadable.

    • True
    • False
Please wait...
About This Quiz

The SBTV April 2013 Quiz assesses knowledge on promoting Home programs, communication strategies at the checkout, and features of Natura Paint. It's designed to enhance employee skills in product promotion and customer interaction within a retail context.

SBTV April 2013 Quiz - Quiz

Quiz Preview

  • 2. 

    Which of the following attributes apply to the new Natura Paint formula?

    • 100% acrylic interior paint

    • Contains No VOCs.

    • Uses No VOC colourants

    • Has excellent block resistance

    • All of the above

    Correct Answer
    A. All of the above
    Explanation
    e. all of the above. Home’s own new Natura Paint is an enhanced 100% acrylic paint with no Volatile Organic Compounds known as VOCs. It is truly a No VOC paint because it uses No VOC Colorants. The new formula has vastly improved block resistance minimizing the effects of one painted surface sticking to another.

    Rate this question:

  • 3. 

    Promoting Home programs at the checkout can only be done through verbal communication.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    False. Home programs can also be promoted by using point of purchase displays also known as POP. POP is intended to turn a customer’s attention to products, promotions, and special events. These silent promotional tools can do the talking for you!

    Rate this question:

  • 4. 

    Natura Paint is a paint and primer in one

    • True

    • False

    Correct Answer
    A. True
    Explanation
    True. Natura Paint is a paint and primer in one. It’s self priming over new drywall and previously painted flat or low gloss latex surfaces. Two coats are required on new drywall.

    Rate this question:

  • 5. 

    When a customer asks a question and the answer is actually no, try exchanging the word “no” with a:

    • "Let me see what I can do”

    • "Can I recommend another solution?”

    • Either a. or b.

    Correct Answer
    A. Either a. or b.
    Explanation
    c. Either a. or b. When you change a “no” to a “yes” you are showing your customer that you care and will do what you can to help them solve their problem.

    Rate this question:

  • 6. 

    Natura Paint is tintable to a select few in the Beauti-Tone colour pallet.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    False. Natura Paint is tintable to all Beauti-Tone colours.

    Rate this question:

  • 7. 

    There are 2 purposes for the Depth Gauge tool when working with pipe:

    • To measure depth and remove the sharp edge

    • To measure depth and hold the fitting in place

    • To measure depth and cut a pipe into 2 pieces

    • To measure depth and disconnect the pipe

    Correct Answer
    A. To measure depth and remove the sharp edge
    Explanation
    The Depth Gauge tool is used to measure the depth of a pipe and remove the sharp edge. This is important because the sharp edge can be a safety hazard and cause injuries. By using the Depth Gauge tool, the sharp edge can be smoothed out or removed, making the pipe safer to handle.

    Rate this question:

  • 8. 

    A slip fitting is used to insert a tee on to a pipe that is not movable.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    True. A slip fitting allows you to slip the fitting on to a pipe and slip it back to your depth gauge marking using the SharkBite Disconnect Clip.

    Rate this question:

  • 9. 

    SharkBite requires the use of a grey fitting to link polybutylene.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    True. SharkBite has special grey fittings which are compatible with polybutylene. The standard SharkBite fittings are beige in colour and can link to CPVC Pipe, copper pipe, and PEX pipe.

    Rate this question:

  • 10. 

    SBTV encourages you to promote at least 1 Home program during each transaction at the checkout.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    False. SBTV encourages you to assess each customer’s situation and react appropriately by promoting the Home program that suits their needs.

    Rate this question:

Quiz Review Timeline (Updated): Mar 15, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 15, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Mar 20, 2013
    Quiz Created by
    HomeHardware
Back to Top Back to top
Advertisement
×

Wait!
Here's an interesting quiz for you.

We have other quizzes matching your interest.