SBTV January 2015 Quiz

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| By HomeHardware

HomeHardware

Community Contributor

Quizzes Created: 17 | Total Attempts: 10,797

Questions: 11 | Attempts: 458 | Updated: Mar 21, 2023

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Questions and Answers

1.

SBTV DVDs will no longer be sent to your store as of June 2015.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The statement states that SBTV DVDs will no longer be sent to the store as of June 2015. If this statement is true, it means that the store will no longer receive SBTV DVDs after June 2015.

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2.

Once your Manager has signed you up for the Selling Skills eLearning Certification program in the Expert Zone, you can access it through your Connect account.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The given statement is true. It states that once your Manager has signed you up for the Selling Skills eLearning Certification program in the Expert Zone, you can access it through your Connect account. This implies that the program is available to individuals who have been enrolled by their manager and can be accessed through their Connect account.

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3.

SBTV programs are available on-line via The Expert Zone and the SBTV Group page in Connect.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
SBTV programs can be accessed online through The Expert Zone and the SBTV Group page in Connect. This means that the statement "SBTV programs are available on-line via The Expert Zone and the SBTV Group page in Connect" is true.

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4.

Beauti-Tone’s Buy 6 Get 1 Free qualifying products include:
- A.
  
  Designer Series
- B.
  
  Natura
- C.
  
  Rust Coat
- D.
  
  All of the above
Correct Answer
D. All of the above

Explanation
d. All of the above

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5.

When working through the Selling Skills Certification program, you must start and complete the entire program or the Expert Zone will not save your place.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
False. When working through the Selling Skills Certification program, you can leave your learning at any time and the Expert Zone will save your place.

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6.

Selling to customers is not an expectation for a Home Hardware Associate.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
False. Selling to customers is an expectation for a Home Hardware Associate.

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7.

Beauti-Tone’s Loyalty Card Program only applies to regular priced paint and stain products.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
False. Beauti-Tone’s Loyalty Card Program applies to regular and on sale paint and stain products.

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8.

Home’s Price Match Promise only honours an advertised local competitor’s price.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
True. However discretion should be used when only honouring an advertised local competitor’s price.

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9.

After 6 purchases, customers can select a higher grade of paint as their free gallon.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
After making 6 purchases, customers are eligible to choose a higher grade of paint as a complimentary gallon. This suggests that the company has a loyalty program or a reward system in place to incentivize customer loyalty and encourage repeat purchases. By offering a free upgrade to a higher grade of paint, the company aims to enhance customer satisfaction and promote higher-value purchases.

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10.

Only in-stock items can be price matched.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
This statement means that the store will only match the price of an item if it is currently in stock. If the item is out of stock, the store will not honor the price match. Therefore, the correct answer is True.

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11.

Is [your statement here] true or false?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The given answer is true.

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Current Version
Mar 21, 2023

Quiz Edited by
ProProfs Editorial Team
Dec 18, 2014

Quiz Created by
HomeHardware

SBTV January 2015 Quiz

SBTV DVDs will no longer be sent to your store as of June 2015.

Once your Manager has signed you up for the Selling Skills eLearning Certification program in the Expert Zone, you can access it through your Connect account.

SBTV programs are available on-line via The Expert Zone and the SBTV Group page in Connect.

Beauti-Tone’s Buy 6 Get 1 Free qualifying products include:

When working through the Selling Skills Certification program, you must start and complete the entire program or the Expert Zone will not save your place.

Selling to customers is not an expectation for a Home Hardware Associate.

Beauti-Tone’s Loyalty Card Program only applies to regular priced paint and stain products.

Home’s Price Match Promise only honours an advertised local competitor’s price.

After 6 purchases, customers can select a higher grade of paint as their free gallon.

Only in-stock items can be price matched.

Is [your statement here] true or false?