Sa04 - Managing KPIS And Dashboards

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| By Brad Squires
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Brad Squires
Community Contributor
Quizzes Created: 36 | Total Attempts: 20,843
Questions: 10 | Attempts: 265

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Sa04 - Managing KPIS And Dashboards - Quiz

Questions and Answers
  • 1. 

    KPIs are designed to give a static number, while Reports will provide you with a “story” behind the numbers.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    KPIs, or Key Performance Indicators, are metrics that are used to evaluate the performance of a particular aspect of a business. They provide a specific numerical value that indicates how well a certain goal or objective is being met. On the other hand, reports provide a more detailed analysis and interpretation of the data behind the KPIs. They offer insights, trends, and explanations that help to understand the story behind the numbers. Therefore, it is true that KPIs give a static number, while reports provide a "story" behind the numbers.

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  • 2. 

    KPIs typically are created from scratch (brand new), as it is much harder to take an existing KPI and adjust it to achieve the desired result.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The explanation for the given answer is that KPIs are not typically created from scratch. Instead, they are often adjusted or modified from existing KPIs to align with the desired result. This is because starting from scratch can be time-consuming and may not take into account the valuable insights and data that existing KPIs can provide. Therefore, it is more common to adapt or refine existing KPIs rather than creating entirely new ones.

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  • 3. 

    What are some examples of evaluating performance based on measurements using KPIs? (Select all that apply)  

    • A.

      Average WO Completion

    • B.

      Average Response Time

    • C.

      Count of Reports

    • D.

      Mean Time Between Failures

    Correct Answer(s)
    A. Average WO Completion
    B. Average Response Time
    D. Mean Time Between Failures
    Explanation
    The examples provided (Average WO Completion, Average Response Time, Mean Time Between Failures) are all measurements that can be used as Key Performance Indicators (KPIs) to evaluate performance. Average WO Completion measures the average time taken to complete work orders, Average Response Time measures the average time taken to respond to requests or issues, and Mean Time Between Failures measures the average time between failures or breakdowns. These KPIs can help assess the efficiency, effectiveness, and reliability of a process or system.

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  • 4. 

    In what area can you find the KPIs?

    • A.

      Labor Calendar

    • B.

      Message Center

    • C.

      KPI Module

    • D.

      Dashboard

    Correct Answer
    D. Dashboard
    Explanation
    The KPIs can be found in the Dashboard. The Dashboard is a visual representation of key performance indicators (KPIs) that provide an overview of the performance of a particular area or business. It allows users to monitor and track important metrics and make data-driven decisions based on the insights provided.

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  • 5. 

    How many KPIs can be created for your database?  

    • A.

      5

    • B.

      10

    • C.

      3

    • D.

      As many as you need

    Correct Answer
    D. As many as you need
    Explanation
    The correct answer is "As many as you need" because Key Performance Indicators (KPIs) are metrics used to measure the performance of a database. The number of KPIs that can be created for a database is not limited, as it depends on the specific needs and objectives of the organization or individual creating them. Therefore, you can create as many KPIs as necessary to effectively monitor and assess the performance of your database.

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  • 6. 

    Setting a KPI Dashboard Group to Inactive will remove it from the Dropdown permanently.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Setting a KPI Dashboard Group to Inactive means that it will be deactivated and no longer available for selection in the Dropdown. This action permanently removes the group from the list of options, indicating that it cannot be reactivated or accessed again. Therefore, the statement is true.

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  • 7. 

    When the Edit button is selected under the KPI, the Edit Window will appear, allowing the user to edit which feature?

    • A.

      Date Range

    • B.

      Name/Description

    • C.

      Locations/Reports

    • D.

      Icon

    Correct Answer
    B. Name/Description
    Explanation
    When the Edit button is selected under the KPI, the Edit Window will appear, allowing the user to edit the Name/Description of the KPI. This means that the user can modify the title or description of the KPI to better reflect its purpose or provide more information about it.

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  • 8. 

    Preferences are available to limit access to the Dashboard, as well as the KPI SQL queries that drive the data of the KPI.  

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because preferences can be set to restrict access to the Dashboard and the SQL queries that generate the data for the Key Performance Indicators (KPIs). This means that only authorized users will be able to access and view the Dashboard, as well as run the SQL queries that retrieve the KPI data. By limiting access in this way, organizations can ensure that sensitive information is only available to those who have the proper authorization.

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  • 9. 

    In what area of the Edit KPI box can the SQL queries be added and/or changed? 

    • A.

      KPI Formula

    • B.

      Display Order

    • C.

      Optimal Value

    • D.

      Query Filter

    Correct Answer
    A. KPI Formula
    Explanation
    The SQL queries can be added and/or changed in the "KPI Formula" area of the Edit KPI box. This is where the user can input the necessary SQL code to retrieve and manipulate the data needed for the key performance indicator. By modifying the KPI formula, the user can customize the calculations and logic used to derive the KPI value.

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  • 10. 

    Where do you select which two KPI's will appear on the homepage of your MRO? 

    • A.

      The Reports Module

    • B.

      The Preferences Menu

    • C.

      The Actions Menu

    • D.

      Within the KPI Area

    Correct Answer
    B. The Preferences Menu
    Explanation
    In order to select which two KPI's will appear on the homepage of your MRO, you need to go to the Preferences Menu. Within this menu, there should be an option to customize the homepage and select the desired KPI's to be displayed. This allows users to personalize their homepage and have quick access to the most relevant and important KPI's for their specific needs.

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  • Current Version
  • Mar 20, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jan 23, 2015
    Quiz Created by
    Brad Squires
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