Sa04 - Managing KPIS And Dashboards

10 Questions | Total Attempts: 242

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Sa04 - Managing KPIS And Dashboards

Questions and Answers
  • 1. 
    KPIs are designed to give a static number, while Reports will provide you with a “story” behind the numbers.
    • A. 

      True

    • B. 

      False

  • 2. 
    KPIs typically are created from scratch (brand new), as it is much harder to take an existing KPI and adjust it to achieve the desired result.
    • A. 

      True

    • B. 

      False

  • 3. 
    What are some examples of evaluating performance based on measurements using KPIs? (Select all that apply)  
    • A. 

      Average WO Completion

    • B. 

      Average Response Time

    • C. 

      Count of Reports

    • D. 

      Mean Time Between Failures

  • 4. 
    In what area can you find the KPIs?
    • A. 

      Labor Calendar

    • B. 

      Message Center

    • C. 

      KPI Module

    • D. 

      Dashboard

  • 5. 
    How many KPIs can be created for your database?  
    • A. 

      5

    • B. 

      10

    • C. 

      3

    • D. 

      As many as you need

  • 6. 
    Setting a KPI Dashboard Group to Inactive will remove it from the Dropdown permanently.
    • A. 

      True

    • B. 

      False

  • 7. 
    When the Edit button is selected under the KPI, the Edit Window will appear, allowing the user to edit which feature?
    • A. 

      Date Range

    • B. 

      Name/Description

    • C. 

      Locations/Reports

    • D. 

      Icon

  • 8. 
    Preferences are available to limit access to the Dashboard, as well as the KPI SQL queries that drive the data of the KPI.  
    • A. 

      True

    • B. 

      False

  • 9. 
    In what area of the Edit KPI box can the SQL queries be added and/or changed? 
    • A. 

      KPI Formula

    • B. 

      Display Order

    • C. 

      Optimal Value

    • D. 

      Query Filter

  • 10. 
    Where do you select which two KPI's will appear on the homepage of your MRO? 
    • A. 

      The Reports Module

    • B. 

      The Preferences Menu

    • C. 

      The Actions Menu

    • D. 

      Within the KPI Area

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