General Quiz presented at end of training to assess and determine what further training needs to be provided.
True
False
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Appointment
Service Activity
Phone Call
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Test Drives and Retention Calls
Test Drives and New Customer Preso's
Preso's and Retention
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True
False
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Service Activities & Appointments
Service Activities, Appointments, and Phone Calls
Appointments and Phone Calls
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By an email received from the customer
A survey is sent to the customer and they have to return it
When you fill out the survey and mark it as a testimonial
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True
False
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Contact Record
Account Record
Lead Record
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Phone Call, Account, Opportunity
Account, Contact, Account Product
Account, Contact, Opportunity
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True
False
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1 per product
1 per account
1 per qualifying product
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Just your activity
Your activity and the account
Your activity, account, and opportunity
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True
False
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True
False
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Activity Outcome
Activity Category
Notes
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All open activities
All activities owned by the person logged into CRM
All open activities owned by the person logged into CRM
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Service Activity
Phone Call
Appointment
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True
False
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True
False
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Track possible attendance at future events
Track attendance at any event
Track events that are happening
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Whatever you want so you can find it later
The word "unknown"
Dealership Name
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The Next Quarterly Call Date
The Opportunity
The Subject line
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True
False
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The opportunity
The product that was presented
Nothing
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True
False
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Every time you hold a retention call
Every time the customer indicates a different response than what was previously recorded
Never
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A follow up phone call
A service activity
Nothing
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True
False
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Tracking campaigns
Tracking possible event attendance
Tracking campaign interaction
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True
False
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3
2
1
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True
False
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True
False
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True
False
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True
False
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True
False
Rate this question:
2
3
4
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Quiz Review Timeline (Updated): May 1, 2023 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
2010 EQ3 Retail Training Quiz
Please take the time to fill out this Retail Training QuizTo get started, put your store and name, example: head office_bridget martinPlease ask your manager for the passwordThe...
Questions:
46 |
Attempts:
237 |
Last updated:
Mar 22, 2023
|
Loblaw Knowledge Quiz 2
This quiz assesses knowledge on retail practices at Loblaw, covering product dating, return policies, and ingredient regulations.
Questions:
10 |
Attempts:
119 |
Last updated:
Feb 02, 2024
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SBTV August 2014 Quiz
The SBTV August 2014 Quiz assesses knowledge on retail sales responsibilities, product features, and safety standards. It focuses on enhancing profitability and customer loyalty...
Questions:
10 |
Attempts:
485 |
Last updated:
Mar 15, 2023
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SBTV December 2013 Quiz
The SBTV December 2013 Quiz assesses knowledge on Beauti-Tone's new chip racks and colour organization. It covers rack sizes, color presentation, and design traits, essential for...
Questions:
10 |
Attempts:
485 |
Last updated:
Mar 20, 2023
|
Perfect Store Certification Q1 2012
The 'Perfect Store Certification Q1 2012' quiz evaluates understanding of optimal store setup for Red Bull products. It covers the importance of planogram standards, product...
Questions:
20 |
Attempts:
1002 |
Last updated:
Mar 21, 2023
|
TigerDirect Training Retail Certification
The TigerDirect Training Retail Certification quiz assesses skills in using tools like MACS and Eagle for retail calls, understanding store support, and advising on product...
Questions:
18 |
Attempts:
93 |
Last updated:
Jan 25, 2024
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