Quiz For Current Employees Or Recent "Grads"

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| By Anthony219
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Anthony219
Community Contributor
Quizzes Created: 2 | Total Attempts: 141
| Attempts: 45
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  • 1/15 Questions

    SHC stands for:

    • Sears Helping Company
    • Sears Holter Corporation
    • Sears Heading Corporation
    • Sears Holding Corporation
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About This Quiz


Quiz for current Kmart employees of our store or those that left within the past year or so. . . . Again these are based on what I know (no Googling)

Quiz For Current Employees Or Recent "Grads" - Quiz

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  • 2. 

    "Operation Invitation" means that...............

    • You need to say "Hi" to all customers

    • You should be standing by checkouts inviting people into your line

    • You should invite customers to your next keg party

    • You should be friendly to your fellow employees

    Correct Answer
    A. You should be standing by checkouts inviting people into your line
    Explanation
    "Operation Invitation" means that employees should be stationed near the checkouts and actively inviting customers to join their line. This implies that the employees should be proactive in their approach and actively engage with customers, encouraging them to choose their checkout line. This strategy aims to improve customer service and ensure efficient checkout processes.

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  • 3. 

    One of Kmart's private brands is:

    • American Fairy

    • American Fare

    • American Fair

    • American Fade

    Correct Answer
    A. American Fare
    Explanation
    American Fare is one of Kmart's private brands.

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  • 4. 

    If you were to pick up a phone and dial "366" you would reach............

    • Footwear

    • Toys

    • Layaway

    • Sporting Goods

    • Electronics

    Correct Answer
    A. Layaway
    Explanation
    If you were to pick up a phone and dial "366", you would reach the Layaway department. Layaway is a service offered by some stores where customers can pay for an item in installments before taking it home. Dialing "366" would connect you to the department responsible for handling layaway transactions.

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  • 5. 

    What holidays do part-timers get paid for even if they don't work them?

    • Easter and Christmas

    • Thanksgiving and New Years Day

    • Thanksgiving and Christmas

    • July 4th and New Year's Day

    Correct Answer
    A. Thanksgiving and Christmas
    Explanation
    Part-time workers are typically entitled to paid holidays, even if they do not work on those days. The two holidays mentioned in the answer, Thanksgiving and Christmas, are widely recognized holidays in many countries, including the United States. These holidays are usually observed by most employers, regardless of the employee's work schedule. Therefore, part-time workers would still receive their regular pay for these holidays, even if they are not scheduled to work on those specific days.

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  • 6. 

    How many infraction(s) should you get if you clock in 10 minutes past your scheduled time?

    • 1/4

    • 1/2

    • 3/4

    • 1

    • 2

    Correct Answer
    A. 1/2
    Explanation
    If you clock in 10 minutes past your scheduled time, you should get 1/2 infraction. This is because being 10 minutes late is halfway between being on time and being 20 minutes late, which would result in 1 infraction. Therefore, being 10 minutes late would result in half of an infraction.

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  • 7. 

    If someone calls a "Caroline Yellow" over the PA, it should mean that...............

    • The store is on fire

    • A hazardous spill has occured

    • Someone got hurt

    • The DM entered the store

    Correct Answer
    A. A hazardous spill has occured
    Explanation
    If someone calls a "Caroline Yellow" over the PA, it should mean that a hazardous spill has occurred. This is because "Caroline Yellow" is a code or signal used to alert the staff or employees about a hazardous spill. It is a way to communicate the situation quickly and discreetly, without causing panic or alarm among the customers or general public.

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  • 8. 

    If you were to sell a $2.99 Smart Plan, you would make how much in commission?

    • .25 cents

    • .50 cents

    • .75 cents

    • $ 1.00

    • What commission?

    Correct Answer
    A. .25 cents
    Explanation
    If you were to sell a $2.99 Smart Plan, you would make a commission of .25 cents. This means that for every $2.99 Smart Plan sold, the seller would earn a commission of .25 cents.

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  • 9. 

    If you were promoted from a checkout operator to department lead, you would move from a Level 1 to a Level 5. That would mean a raise of:

    • .25 an hour

    • .50 an hour

    • .75 an hour

    • $1.00 an hour

    • Kmart gives raises?

    Correct Answer
    A. $1.00 an hour
    Explanation
    The correct answer is $1.00 an hour. This is because the question states that if you were promoted from a checkout operator to department lead, you would move from a Level 1 to a Level 5. This indicates a significant promotion, which would likely come with a higher salary. The options given include raises of .25, .50, .75, and $1.00 an hour. Out of these options, $1.00 an hour would be the most reasonable raise for such a promotion.

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  • 10. 

    What 2 banks do we use to process the Sears Credit Cards ?

    • HSBC and Citibank

    • HSBC and Chase

    • Chase and Citibank

    • Citibank and Wachovia

    • PNC and HSBC

    Correct Answer
    A. HSBC and Citibank
  • 11. 

    Where is our corporate office located?

    • Boise, ID

    • Fargo, ND

    • Hoffman Estates, IL

    • New York, NY

    • Chicago, IL

    Correct Answer
    A. Hoffman Estates, IL
    Explanation
    The correct answer is Hoffman Estates, IL. This is the location of our corporate office.

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  • 12. 

    If a manager calls a "Code 12" over the PA, it means that.......

    • He/she is going to lunch or dinner

    • It's 12 o'clock

    • The bank is here for a pickup

    • A cashier needs a pickup

    Correct Answer
    A. He/she is going to lunch or dinner
    Explanation
    The correct answer is "He/she is going to lunch or dinner." The phrase "Code 12" is being used as a specific code to indicate that the manager is going to take a break for lunch or dinner. This code is likely used to inform the staff or employees about the manager's availability during that time, allowing them to plan accordingly or seek assistance from someone else if needed.

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  • 13. 

    When I open my cash drawer in the morning, my cash bag should have how many $5 bills in it:

    • 5

    • 10

    • 11

    • 12

    • 15

    Correct Answer
    A. 12
    Explanation
    The correct answer is 12 because the question states that the cash bag should have $5 bills in it. Therefore, the correct number of $5 bills in the cash bag would be 12.

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  • 14. 

    Which of the following WAS a Kmart CEO?

    • Kwasi Opuku

    • Alwyn Lewis

    • Eddie Lampert

    • Don Germano

    Correct Answer
    A. Alwyn Lewis
    Explanation
    Alwyn Lewis was a CEO of Kmart.

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  • 15. 

    How many pay phones are in our store lobby?

    • None

    • 1

    • 2

    • 3

    Correct Answer
    A. 1
    Explanation
    There is only one pay phone in the store lobby.

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • May 01, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • May 26, 2009
    Quiz Created by
    Anthony219
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