Quarterly Assessment - FDCPA/Tcpa/FCRA

Reviewed by Editorial Team
The ProProfs editorial team is comprised of experienced subject matter experts. They've collectively created over 10,000 quizzes and lessons, serving over 100 million users. Our team includes in-house content moderators and subject matter experts, as well as a global network of rigorously trained contributors. All adhere to our comprehensive editorial guidelines, ensuring the delivery of high-quality content.
Learn about Our Editorial Process
| By Traineronline
T
Traineronline
Community Contributor
Quizzes Created: 1 | Total Attempts: 273
| Attempts: 273
Quiz Flashcard
SettingsSettings
Please wait...
  • 1/30 Questions

    A debt collector may call a consumer as many times in a day as it takes to get a hold of the consumer after leaving a message.

    • True
    • False
Please wait...
About This Quiz

This Quarterly Assessment focuses on key regulations under FDCPA, TCPA, and FCRA. It tests understanding of debt collection practices, including permissible contact times, information disclosure, and rights of involved parties. Essential for professionals in the debt collection and compliance sectors.

Compliance Training Quizzes & Trivia

Quiz Preview

  • 2. 

    A debt collector may imply he is an attorney if the account will be forwarded to an attorney for collection.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    A debt collector may not imply that he is an attorney if the account will be forwarded to an attorney for collection. This is because it is illegal for a debt collector to falsely represent himself as an attorney. The Fair Debt Collection Practices Act (FDCPA) prohibits debt collectors from using deceptive or misleading tactics, including falsely implying that they are attorneys. Therefore, the correct answer is False.

    Rate this question:

  • 3. 

    A debt collector must:

    • Provide written notice of the intent to deposit a check post dated by more than 5 days.

    • Contact a consumer between 10:00 a.m. and 7:00 p.m. in the collector’s time zone.

    • Contact a third party repeatedly to obtain location information.

    • Increase the amount of the debt if the consumer does not pay.

    Correct Answer
    A. Provide written notice of the intent to deposit a check post dated by more than 5 days.
    Explanation
    A debt collector must provide written notice of the intent to deposit a post-dated check by more than 5 days. This is because debt collectors are required to inform consumers about any actions they plan to take regarding their debt. By providing written notice, the consumer is made aware of the collector's intention to deposit the check and can make necessary arrangements to ensure sufficient funds are available. This requirement helps protect consumers' rights and ensures transparency in debt collection practices.

    Rate this question:

  • 4. 

    A debt collector can provide information regarding a debt to a third party if the consumer gives permission to disclose the information.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    A debt collector is legally allowed to disclose information about a debt to a third party if the consumer gives their permission. This means that if the consumer agrees to allow the debt collector to share information about their debt with someone else, the debt collector can do so. This permission is important because it ensures that the debt collector is not violating any privacy laws and is acting within the bounds of the consumer's consent. Therefore, the statement "A debt collector can provide information regarding a debt to a third party if the consumer gives permission to disclose the information" is true.

    Rate this question:

  • 5. 

    When a consumer disputes a debt, the debt collector must:

    • Continue regular collection efforts.

    • Not apply payments to the disputed portion of the debt.

    • Explain the consumer’s wages will be garnished.

    • File suit to collect the debt.

    Correct Answer
    A. Not apply payments to the disputed portion of the debt.
    Explanation
    When a consumer disputes a debt, the debt collector must not apply payments to the disputed portion of the debt. This means that the debt collector cannot use any payments made by the consumer to reduce or settle the disputed portion of the debt. This is to ensure that the consumer's dispute is properly addressed and resolved before any payments are applied.

    Rate this question:

  • 6. 

    A debt collector may tell a consumer he has committed a crime by failing to pay the debt.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    A debt collector may not tell a consumer that they have committed a crime by failing to pay the debt. Debt collection practices are regulated by laws such as the Fair Debt Collection Practices Act (FDCPA), which prohibits debt collectors from making false or misleading statements to consumers. While a debt collector can inform the consumer about the consequences of not paying the debt, they cannot falsely claim that the consumer has committed a crime.

    Rate this question:

  • 7. 

    To cease collection attempts at the place of employment, a consumer:

    • Must notify a debt collector verbally or in writing that he cannot take calls at work.

    • Must send a written notice enclosing the employer’s policy regarding personal calls at work.

    • Must have his employer contact the debt collector to provide notice.

    • Cannot stop collection attempts at the place of employment.

    Correct Answer
    A. Must notify a debt collector verbally or in writing that he cannot take calls at work.
    Explanation
    To cease collection attempts at the place of employment, a consumer must notify a debt collector verbally or in writing that he cannot take calls at work. This is the correct answer because it states that the consumer needs to directly inform the debt collector about their inability to take calls at work, which would prompt the debt collector to stop collection attempts at the place of employment. The other options, such as sending a written notice enclosing the employer's policy or having the employer contact the debt collector, do not accurately address the consumer's responsibility in ceasing collection attempts at work.

    Rate this question:

  • 8. 

    When communicating with a consumer, a debt collector must identify herself and disclose the purpose of the communication.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    A debt collector is required to identify herself and disclose the purpose of the communication when communicating with a consumer. This is to ensure transparency and provide the consumer with necessary information about the nature of the communication. By identifying themselves and disclosing the purpose, the debt collector establishes trust and allows the consumer to make informed decisions regarding their debt.

    Rate this question:

  • 9. 

    The Fair Debt Collection Practices Act:

    • Applies to first party grantors.

    • Applies to written communications, but not verbal communications.

    • Was enacted to eliminate abusive, deceptive, and unfair debt collection practices.

    • Was enacted to encourage consumers to file bankruptcy.

    Correct Answer
    A. Was enacted to eliminate abusive, deceptive, and unfair debt collection practices.
    Explanation
    The Fair Debt Collection Practices Act was enacted to eliminate abusive, deceptive, and unfair debt collection practices. It aims to protect consumers from harassment and unethical behavior by debt collectors. It sets guidelines for how debt collectors can communicate with consumers, what information they can disclose, and when and where they can contact them. The act also provides consumers with the right to dispute and validate debts, and imposes penalties on debt collectors who violate these regulations. Its main purpose is to ensure fair and ethical practices in debt collection.

    Rate this question:

  • 10. 

    The FDCPA allows debt collectors to contact a consumer:

    • Between 8:00 a.m. and 9:00 p.m. in the collector’s time zone.

    • Between 8:00 a.m. and 9:00 p.m. in the consumer’s time zone.

    • Between 9:00 a.m. and 8:00 p.m. in the consumer’s time zone.

    • Between 9:00 a.m. and 8:00 p.m. in the collector’s time zone.

    Correct Answer
    A. Between 8:00 a.m. and 9:00 p.m. in the consumer’s time zone.
    Explanation
    The FDCPA (Fair Debt Collection Practices Act) allows debt collectors to contact a consumer between 8:00 a.m. and 9:00 p.m. in the consumer's time zone. This means that debt collectors are restricted to contacting consumers only during reasonable hours, ensuring that they do not disturb or harass individuals outside of acceptable time frames. By specifying the consumer's time zone, the FDCPA takes into account the geographical location of the consumer and ensures that the contact hours are appropriate for their specific region.

    Rate this question:

  • 11. 

    How many times can a debt collector contact a third party to request location information regarding the consumer in a day?

    • 0

    • 1

    • 2

    • 3

    Correct Answer
    A. 1
    Explanation
    A debt collector can contact a third party to request location information regarding the consumer only once in a day. This is to prevent harassment and ensure that the debt collector does not excessively contact third parties for information.

    Rate this question:

  • 12. 

    When communicating with a consumer, a debt collector:

    • Must disclose that the communication is from a debt collector.

    • Must only communicate with the consumer once, unless the debt collector believes the consumer has updated information.

    • Must not communicate with the consumer during peak business hours.

    • Must not disclose his employer unless specifically requested.

    Correct Answer
    A. Must disclose that the communication is from a debt collector.
    Explanation
    When communicating with a consumer, a debt collector must disclose that the communication is from a debt collector. This is a requirement under the Fair Debt Collection Practices Act (FDCPA), which aims to protect consumers from abusive and deceptive practices by debt collectors. By disclosing their identity as a debt collector, they are providing transparency and allowing the consumer to be aware of the purpose of the communication. This helps to prevent confusion and ensures that consumers are informed about their rights and options when dealing with debt collection.

    Rate this question:

  • 13. 

    Which of the following can be considered a right party with whom you can discuss the debt?

    • The consumer’s parents.

    • The consumer’s employer.

    • The consumer’s accountant.

    • The executor of the estate of a deceased consumer.

    Correct Answer
    A. The executor of the estate of a deceased consumer.
    Explanation
    The executor of the estate of a deceased consumer can be considered a right party to discuss the debt because they are responsible for managing the deceased consumer's financial affairs. As the executor, they have the authority to make decisions regarding the debt and can provide important information about the consumer's financial situation. The consumer's parents, employer, and accountant may not have the legal authority or knowledge to discuss the debt in the same capacity as the executor.

    Rate this question:

  • 14. 

    The Fair Debt Collection Practices Act is designed:

    • Make debt collection more difficult.

    • Allow consumers to discharge their past due debts.

    • Handcuff debt collectors with onerous provisions.

    • Eliminate abusive collection efforts.

    Correct Answer
    A. Eliminate abusive collection efforts.
    Explanation
    The Fair Debt Collection Practices Act is designed to eliminate abusive collection efforts. This means that the act aims to put an end to any unfair, deceptive, or harassing practices used by debt collectors when trying to collect debts from consumers. The act provides guidelines and restrictions on what debt collectors can and cannot do, ensuring that consumers are protected from any abusive or unethical behavior. By eliminating abusive collection efforts, the act aims to promote fair and ethical practices in debt collection.

    Rate this question:

  • 15. 

    A consumer’s written dispute during the Validation Period:

    • Has no impact on collection calls.

    • Requires the debt collector to cease communication and provide verification of the debt.

    • Requires the debt collector to provide verification of the debt, but collection efforts may continue.

    • Requires the creditor to contact the consumer to provide the verification of the debt.

    Correct Answer
    A. Requires the debt collector to cease communication and provide verification of the debt.
    Explanation
    When a consumer submits a written dispute during the Validation Period, it requires the debt collector to cease communication with the consumer. This means that the debt collector cannot continue making collection calls or contacting the consumer in any way. Additionally, the debt collector is also required to provide verification of the debt to the consumer. This is to ensure that the consumer has the opportunity to review and confirm the details of the debt.

    Rate this question:

  • 16. 

    A consumer can dispute the debt after the Validation Period has expired.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    After the Validation Period has expired, a consumer still has the right to dispute the debt. This means that even if the creditor or debt collector has provided the necessary documentation to validate the debt within the specified time frame, the consumer can still challenge the accuracy or legitimacy of the debt. Disputing the debt allows the consumer to request further information or evidence from the creditor or debt collector to support their claim.

    Rate this question:

  • 17. 

    A debt collector may not:

    • State implications of non-payment of dues

    • Use Federal or State authority names to attempt and collect a debt.

    • Disclose the debt to a consumer’s spouse under a spousal state

    • Contact the consumer at his place of employment

    Correct Answer
    A. Use Federal or State authority names to attempt and collect a debt.
    Explanation
    It is against the rules for a debt collector to use Federal or State authority names to try and collect a debt. This means that they cannot falsely claim to be associated with a government agency or use the name of a government agency to intimidate or deceive the consumer into paying the debt. This practice is prohibited to ensure that consumers are not misled or coerced into paying debts by false claims of government authority.

    Rate this question:

  • 18. 

    A written refusal to pay a debt:

    • Requires no response by a debt collector.

    • Requires a debt collector to communicate with a consumer in writing.

    • Requires a debt collector to communicate with a consumer by telephone.

    • Requires a debt collector to cease communicating with a consumer regarding a debt.

    Correct Answer
    A. Requires a debt collector to cease communicating with a consumer regarding a debt.
    Explanation
    When a debtor provides a written refusal to pay a debt, it legally obligates the debt collector to stop any further communication with the consumer regarding the debt. This means that the debt collector cannot contact the consumer through any means, including telephone or written communication. The purpose of this requirement is to protect consumers from harassment or excessive contact by debt collectors after they have clearly stated their refusal to pay the debt in writing.

    Rate this question:

  • 19. 

    A debt collector does not violate the FDCPA by belittling or embarrassing the consumer.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The Fair Debt Collection Practices Act (FDCPA) prohibits debt collectors from engaging in abusive, unfair, or deceptive practices when collecting debts. Belittling or embarrassing the consumer would be considered an abusive practice, therefore violating the FDCPA. Therefore, the correct answer is False.

    Rate this question:

  • 20. 

    An individual debt collector can be personally sued under the FDCPA

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Under the Fair Debt Collection Practices Act (FDCPA), an individual debt collector can be personally sued. This means that if a debt collector violates the provisions of the FDCPA, such as using abusive or deceptive practices, the person who was subjected to those actions can file a lawsuit against the individual debt collector personally. This allows individuals to seek legal recourse and hold debt collectors accountable for their actions.

    Rate this question:

  • 21. 

    The FDCPA is:

    • A watchdog for ethical trade practices in the United States

    • A federal law governing the ethical collection of past due debts.

    • The federal government agency enforcing debt collection laws.

    • A trade association for credit and collection professionals.

    Correct Answer
    A. A federal law governing the ethical collection of past due debts.
    Explanation
    The FDCPA, which stands for the Fair Debt Collection Practices Act, is a federal law that regulates the ethical collection of past due debts in the United States. It sets guidelines and restrictions on what debt collectors can and cannot do when trying to collect debts from consumers. The FDCPA aims to protect consumers from abusive, deceptive, and unfair debt collection practices, ensuring that debt collectors act in a lawful and ethical manner.

    Rate this question:

  • 22. 

    A debt collector can overshadow the validation period in collection letters, but not in collection calls.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement suggests that a debt collector can overshadow the validation period in collection letters but not in collection calls. However, this is incorrect. In both collection letters and collection calls, a debt collector is required to provide information about the validation period. The Fair Debt Collection Practices Act (FDCPA) mandates that debt collectors must inform consumers of their right to dispute the debt within a certain timeframe. Therefore, the correct answer is false.

    Rate this question:

  • 23. 

    When a consumer is represented by an attorney,

    • A debt collector may communicate with the consumer or the attorney and attempt to obtain location information from third parties.

    • A debt collector may communicate with the attorney and attempt to obtain location information from third parties.

    • A debt collector may communicate with the attorney only.

    • A debt collector must cease all communications regarding the debt.

    Correct Answer
    A. A debt collector may communicate with the attorney only.
    Explanation
    When a consumer is represented by an attorney, a debt collector is allowed to communicate with the attorney only. This means that the debt collector cannot directly communicate with the consumer or attempt to obtain location information from third parties. The purpose of this rule is to ensure that the consumer's rights are protected and that all communication regarding the debt goes through their legal representative.

    Rate this question:

  • 24. 

    What information can you request from a third party while obtaining location information?

    • The consumer's home address, home phone number and place of employment.

    • The consumer's home phone, work phone number and place of employment.

    • The consumer's home address, cell phone number and place of employment.

    • The consumer's home phone number, work phone number and cell phone number.

    Correct Answer
    A. The consumer's home address, home phone number and place of employment.
    Explanation
    When obtaining location information from a third party, you can request the consumer's home address, home phone number, and place of employment. This information can help in accurately determining the consumer's location and contact details.

    Rate this question:

  • 25. 

    Which of the following statements, within the first 5 days of the validation period, would not constitute overshadowing?

    • If you do not pay this debt immediately we will bring suit against you.

    • You can avoid having a lawsuit brought against you if you settle your account with a 50% payment within 5 days.

    • This debt is seriously delinquent. The balance in full is due.

    • You have to request validation or pay within 20 days.

    Correct Answer
    A. This debt is seriously delinquent. The balance in full is due.
    Explanation
    The statement "This debt is seriously delinquent. The balance in full is due" would not constitute overshadowing within the first 5 days of the validation period because it clearly states the current status of the debt and the requirement to pay the balance in full. It does not include any threats or offers to settle the debt with a partial payment, which could potentially overshadow the consumer's rights and options.

    Rate this question:

  • 26. 

    When communicating with a consumer, a debt collector:

    • Can be rude to a consumer if the consumer is rude first.

    • Can demand immediate payment during the Validation Period.

    • Can imply that the consumer will be sued if it will influence the consumer to pay.

    • Can contact the consumer at work if it is not inconvenient for the consumer.

    Correct Answer
    A. Can contact the consumer at work if it is not inconvenient for the consumer.
    Explanation
    A debt collector can contact a consumer at their workplace as long as it is not inconvenient for the consumer. This means that if the consumer has indicated that they prefer to be contacted at work, or if the collector has reason to believe that contacting the consumer at work will not cause any inconvenience or harm to their employment, they are allowed to do so. However, if the consumer has explicitly stated that they do not wish to be contacted at work, the debt collector must respect their wishes and refrain from contacting them there.

    Rate this question:

  • 27. 

    A debt collector can avoid FDCPA liability by having procedures in place to avoid FDCPA violations and errors.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Having procedures in place to avoid FDCPA violations and errors can help a debt collector avoid FDCPA liability. By implementing proper procedures, such as training employees on FDCPA regulations, regularly reviewing and updating policies, and conducting internal audits, a debt collector can minimize the risk of violating the FDCPA. This proactive approach demonstrates the debt collector's commitment to compliance and can potentially protect them from legal consequences associated with FDCPA violations.

    Rate this question:

  • 28. 

    A debt collector who violates the FDCPA can be liable for:

    • A minimum of $1,000 in statutory damages.

    • Actual damages of $1,000 per violation.

    • Statutory damages of up to $1,000 and attorney’s fees.

    • Debt collectors cannot be sued under the FDCPA.

    Correct Answer
    A. Statutory damages of up to $1,000 and attorney’s fees.
    Explanation
    According to the given information, a debt collector who violates the FDCPA (Fair Debt Collection Practices Act) can be held liable for statutory damages of up to $1,000 and attorney's fees. This means that if a debt collector is found to have violated the FDCPA, the affected individual can claim statutory damages of up to $1,000 as compensation, along with the reimbursement of attorney's fees. This is the correct answer as it accurately reflects the consequences that a debt collector may face for violating the FDCPA.

    Rate this question:

  • 29. 

    A debt collector can overshadow the Validation Period by:

    • Requesting payment in the first collection call.

    • Offering a settlement that expires after the validation period expires.

    • Demanding immediate payment during the validation period.

    • Not offering a settlement.

    Correct Answer
    A. Demanding immediate payment during the validation period.
    Explanation
    Demanding immediate payment during the validation period can overshadow the validation period because it puts pressure on the debtor to pay without allowing them sufficient time to verify the debt or request validation. The validation period is a legal right given to debtors to ensure that they have the opportunity to dispute or validate the debt before making any payments. By demanding immediate payment during this period, the debt collector is essentially disregarding the debtor's rights and attempting to bypass the validation process.

    Rate this question:

  • 30. 

    A consumer’s verbal request for a debt collector to cease communication:

    • Provides notice that the time or place of the communication might be inconvenient for the consumer.

    • Has no impact on debt collection efforts.

    • Has the same impact as a written refusal to pay.

    Correct Answer
    A. Provides notice that the time or place of the communication might be inconvenient for the consumer.
    Explanation
    A consumer's verbal request for a debt collector to cease communication provides notice that the time or place of the communication might be inconvenient for the consumer. This means that the consumer is indicating that they do not wish to receive further communication from the debt collector, potentially due to it being inconvenient for them. It does not necessarily have an impact on debt collection efforts or carry the same weight as a written refusal to pay.

    Rate this question:

Quiz Review Timeline (Updated): Mar 20, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 20, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jan 20, 2017
    Quiz Created by
    Traineronline
Back to Top Back to top
Advertisement
×

Wait!
Here's an interesting quiz for you.

We have other quizzes matching your interest.