Project Stakeholder Management

Project managers need to promote stakeholder collaboration so that stakeholders are aware of the true benefits of the project. True of false?

• A.

  True

• B.

  False

Select the analytical techniques used to classify stakeholder engagement

• A.

  Unaware

• B.

  Resistant

• C.

  Neutral

• D.

  Supportive

• E.

  Leading

• F.

  Authoritative

Documentation which includes the root cause analysis of issues faced, reasoning behind the corrective action chosen, and other types of knowledge gained from the project.

• A.

  Lesson Registry

• B.

  Retrospective record

• C.

  Lessons Learned Documentation

• D.

  Project records

Interpersonal skills used to manage stakeholder engagement include

• A.

  Building trust, Resolving Conflict, Active Listening

• B.

  Forming alliances, Overcoming Change, Authoritarianism

• C.

  Overcoming Resistance to Change, Authoritarianism, Trust

• D.

  Building Trust, Forming alliances, Listening

This is used to determine the level of interactions of various stakeholders and describes the methods and technologies used for stakeholder communication.

A project document which includes the identification, assessment, and classification of project stakeholders.

An individual, group, or organization who may affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project.

• A.

  Executive management

• B.

  Employee

• C.

  Stakeholder

• D.

  Stockholder