Preferred Banking Frontline Readiness

1. I can enjoy the same features of Preferred Banking bundle without being a Preferred Banking customer?

True

False

The answer is false because the question asks if it is possible to enjoy the same features of the Preferred Banking bundle without being a Preferred Banking customer. This implies that the features are exclusive to Preferred Banking customers and cannot be accessed by others.

Explanation

The answer is false because the question asks if it is possible to enjoy the same features of the Preferred Banking bundle without being a Preferred Banking customer. This implies that the features are exclusive to Preferred Banking customers and cannot be accessed by others.

2. Customer earns an annual income of RM40k p.a. with no mortgage facility with SCB. Which of the following scenarios is true for one to qualify as a Preferred Banking customer?

Customer has RM45k AUM in investments with SCB

Customer has RM80k AUM in deposits with SCB

Customer has an unsecured loan of RM20k with SCB

Customer plan to take up a RM350k mortgage facility with SCB

To become a Preferred Banking customer, one must fulfill one of the following criteria:
a) AUM: Between RM72k to RM250k
b) Mortgage Loan: Between RM400k to RM800k loan
c) Annual Income: RM72,000p.a.

Explanation

To become a Preferred Banking customer, one must fulfill one of the following criteria:
a) AUM: Between RM72k to RM250k
b) Mortgage Loan: Between RM400k to RM800k loan
c) Annual Income: RM72,000p.a.

3. On which card will the Relationship Rewards Choice Points be credited to?

Preferred WorldMastercard Debit Card

Preferred WorldMastercard Credit Card

Any SCB credit card

The Relationship Rewards Choice Points will be credited to the Preferred WorldMastercard Credit Card.

Explanation

The Relationship Rewards Choice Points will be credited to the Preferred WorldMastercard Credit Card.

4. John was upgraded to Preferred Banking (CSI : EXBN) and spends RM2000 on his MCW card monthly

What is the Rewards Multiplier for John who holds Preferred WorldMastercard (MCW) Credit Card and Preferred M² Account ?

1X

1.5X

2X

2.5X

The answer is 2X because John holds a Preferred WorldMastercard (MCW) Credit Card and a Preferred M2 Account. The Rewards Multiplier for this combination is 2X, meaning that John will earn double the rewards for his spending on his MCW card.

Explanation

The answer is 2X because John holds a Preferred WorldMastercard (MCW) Credit Card and a Preferred M2 Account. The Rewards Multiplier for this combination is 2X, meaning that John will earn double the rewards for his spending on his MCW card.

5. What is the minimum amount in which customer needs to maintain within the account without incurring the fall-below maintenance fees?

RM6000

RM72000

RM1000

RM0

To avoid incurring fall-below maintenance fees, the customer needs to maintain a minimum amount of RM6000 within the account. This means that if the account balance falls below RM6000, the customer will be charged maintenance fees.

Explanation

To avoid incurring fall-below maintenance fees, the customer needs to maintain a minimum amount of RM6000 within the account. This means that if the account balance falls below RM6000, the customer will be charged maintenance fees.

6. What is the expiry period of the Choice Points?

Evergreen

5 years

3 years

1 year

The expiry period of the Choice Points is 3 years. This means that if Choice Points are not used within 3 years, they will expire and cannot be redeemed.

Explanation

The expiry period of the Choice Points is 3 years. This means that if Choice Points are not used within 3 years, they will expire and cannot be redeemed.

7. John is a Preferred Banking customer with Preferred WorldMastercard (MCW) Credit    Card. He also holds the following product holdings with SCB :
i)    Preferred M² Account with deposit of RM10k
ii)   e$avers with deposit of RM20k
iii) Time Deposits of RM50k
iv) Unit trust of RM50k

Each month, John make his Astro bill payment via Breeze Online.

How much Relationship Reward Points will John receive by end of the month?

1000

800

600

400

Pan Bank reward is awarded by product category. Here, Preferred M2 and e$aver account is classified as the same product category. Reward points of 200 is awarded once per product category.

Explanation

Pan Bank reward is awarded by product category. Here, Preferred M2 and e$aver account is classified as the same product category. Reward points of 200 is awarded once per product category.

8. Which of the following describes the new Preferred Banking Customer Value Proposition?

Earn reward points when one has a mortgage holding with SCB but no Preferred WorldMastercard Credit Card

Access to a team of Preferred Bankers at 24-hour Priority Banking Service Line

Enjoy convenience when he pays his credit card bills via Breeze Online

Enjoy Choice Points reward multiplier from his Preferred WorldMastercard Credit Card spend without opening a Preferred M2 Account

The new Preferred Banking Customer Value Proposition includes the benefit of enjoying convenience when paying credit card bills via Breeze Online.

Explanation

The new Preferred Banking Customer Value Proposition includes the benefit of enjoying convenience when paying credit card bills via Breeze Online.

9. What are the means to access to the funds within the Preferred M²Account?

Customer can issue a check

Withdraw from Preferred WorldMastercard debit card

Withdraw from Preferred WorldMastercard credit card

Withdraw from SCB Platinum Credit Card

The means to access funds within the Preferred M2 Account include issuing a check, withdrawing from the Preferred WorldMastercard debit card, and withdrawing from the Preferred WorldMastercard credit card. These options provide customers with different ways to access and utilize the funds in their account based on their needs and preferences.

Explanation

The means to access funds within the Preferred M2 Account include issuing a check, withdrawing from the Preferred WorldMastercard debit card, and withdrawing from the Preferred WorldMastercard credit card. These options provide customers with different ways to access and utilize the funds in their account based on their needs and preferences.

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10. What is the pre-condition for customer to enjoy unlimited 1% cashback at point of sale (POS)?

Customer must have a Preferred M2 Account

Customer must maintain a minimum daily balance of RM6,000 in Preferred M2 Account

Customer must have RM72k AUM with SCB

Customer must use signature based debit card at point of sale

To enjoy unlimited 1% cashback at the point of sale (POS), the customer must meet three pre-conditions. First, they must have a Preferred M2 Account. Second, they must maintain a minimum daily balance of RM6,000 in their Preferred M2 Account. Lastly, they must use a signature-based debit card at the point of sale. These conditions ensure that the customer is eligible for the cashback offer and is actively using their Preferred M2 Account for transactions.

Explanation

To enjoy unlimited 1% cashback at the point of sale (POS), the customer must meet three pre-conditions. First, they must have a Preferred M2 Account. Second, they must maintain a minimum daily balance of RM6,000 in their Preferred M2 Account. Lastly, they must use a signature-based debit card at the point of sale. These conditions ensure that the customer is eligible for the cashback offer and is actively using their Preferred M2 Account for transactions.

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