Our refreshed Preferred Banking Customer Value Proposition strives to deliver the following benefits:
• More Rewards: Earn reward points faster, redeem rewards at great discounts, exclusively for Preferred Customers.
• More Convenient: Breeze, a powerful online banking platform that makes banking simpler and allows you to pay bills from over 250 organisations – most in town.
• More Personal: Access to a team of Preferred Bankers at the 24-hour Preferred Banking Service Line.
Customer has S$40k AUM in investments with SCB
Customer has S$80k AUM in deposits with SCB
Customer has an unsecured loan of S$20k with SCB
Customer plans to take up a S$500,000 mortgage loan with SCB
Rate this question:
Raise PB Maintenance form, then submit a Preferred Banking Application form.
Open Preferred Current Account, then raise a Preferred Banking Application form indicating the Preferred Current Account number, raise a PB Maintenance form to tag the ERM.
Ask customer to go home to mail in a Preferred Banking Application form with supporting documents.
Raise a PB maintenance form.
Rate this question:
S$10 per quarter
S$10 per month from the first month
S$7 per month
S$30 per month
Rate this question:
Preferred Banking MastercardWorld Credit Card
Preferred Current Account
Preferred Overdraft (opt in)
Preferred Mastercard Debit Card (if opt in)
Rate this question:
I, ii
I, ii, iv
Iv, v
None of the above
Rate this question:
1,500 reward points
1,250 reward points
1,000 reward points
750 reward points
Rate this question:
1X
1.5X
2X
2.5X
Earn reward points when one has a mortgage holding with SCB but no Preferred Banking MastercardWorld Credit Card
Access to a team of Preferred Bankers at 24-hour Priority Banking Service Line
Enjoys convenience when he pays his credit card bills via Breeze Online
Enjoys interest free (up to S$6,000) for his Overdraft facility.
Rate this question:
Check C1 Insights & Offers (“Preferred Relaunch: Pre-Embossed MCW card – Activate by 31st Oct!”)
Advise customer on the features of Preferred Banking Bundle
Patch customer's call to the Straight Through Card Activation line to enable customer to activate his Preferred MCW credit card. Hold the line until customer ends card activation
Follow up with Preferred Current Account documentations & application form (CDD required)
Arrange for Courier to pick up Preferred current Account documentations & application form
Rate this question:
Log a problem ticket on ITSC one stop shop, with service selection "I-Banking (SG)", providing affected NRIC and problem description.
Send e-mail to “BRZE Banking Support SG” with ITSC problem ticket number, customer NRIC, problem description
Log a problem ticket via RMS, with service selection "I-Banking (SG)", providing affected NRIC and problem description.
Send e-mail to "SG Banking Ops" only.
Rate this question:
Customer must have a Preferred Current Account
Customer must have a payroll or maintain a minimum daily balance of S$6,000 in Preferred Current Account
Customer must use signature based debit card at point of sale
Customer must have S$50k AUM with SCB
Rate this question:
Quiz Review Timeline (Updated): Mar 17, 2023 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
Preferred Banking Frontline Readiness
Our new Preferred Banking Customer Value Proposition strives to deliver the following benefits: • More Rewards: Earn reward points faster, redeem rewards at great...
Questions:
10 |
Attempts:
367 |
Last updated:
Mar 15, 2023
|
Primebeef Co. Customer Service
Serving only quality products and excellent courtesy.
Remember to read each question and answer carefully. Take note of the feedback after each question.
Questions:
15 |
Attempts:
176 |
Last updated:
Mar 17, 2023
|
Customer Service Quiz
Jobs that require you to handle or deal with customers are some of the toughest jobs out there. We have brought this customer service quiz for you. Before you proceed with the...
Questions:
10 |
Attempts:
1027 |
Last updated:
Aug 26, 2023
|
Customer Service MCQ: Trivia Quiz!
This Customer Service MCQ Trivia Quiz assesses key competencies in handling customer interactions effectively. It covers scenarios like dealing with inquiries, handling aggressive...
Questions:
10 |
Attempts:
2465 |
Last updated:
Mar 22, 2023
|
Bad Service In A Restaurant - Harold
This quiz titled 'Bad Service In A Restaurant - Harold' assesses understanding of customer service quality in a restaurant scenario. It evaluates how staff interactions, menu...
Questions:
11 |
Attempts:
335 |
Last updated:
Mar 22, 2023
|
|
Shopping Vocab - Harold
The 'Shopping Vocab - Harold' quiz tests knowledge on common retail scenarios like sizing, returns, and store policies. It enhances understanding of customer service practices and...
Questions:
13 |
Attempts:
808 |
Last updated:
Mar 20, 2023
|
Wait!
Here's an interesting quiz for you.