The housekeeping department is the backbone of the hospitality industry, especially hotels. Their role is to ensure a comfortable and welcoming environment for the guests. To learn interesting facts about the HK department, check out our online quiz.
In-Room Dining
Room Service
Room Attendant
Housekeeping
Room Division Manager
Executive Chef
Executive Housekeper
Front Office Manager
Cleaning guest rooms
Serving the Food
Responsible for other areas, such as public restrooms, convention space and offices
Manage Laundry Operation
Room Service
Floor Section
Public Area Section
Linen & Uniform Section
Room Attendant
Room Service
Public Area Attendant
Linen & Uniform Attendant
Answering phones
Responsible for managing lost and found items.
Coordinate with the Room Attendant, to deliver the request from guests in room.
Deliver the extra pillow to the room.
Room Attendant
Room Service
Public Area Attendant
Linen & Uniform Attendant
F&B Service
Engineering
Front Office Department
F&B Product
Room Attendant
Room Service
Pubic Area Attendant
Linen & Uniform Attendant
F&B Service
Engineering
Front Office
F&B Product
F&B Service
Security Department
FO Department
F&B Product
F&B Service
FO Department
Engineering
Security Department
Room Service
In Room Dining
Purchasing
Room Boy
F&B services
Security Department
Human Resources
Purchasing
F&B Service
Security Department
Human Resources Department
F&B Product
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