House Keeping Quiz: Choose The Correct Option

The Housekeeping department can contact the Human Resources Department for employee recruitment and promotion because the HR department is responsible for managing the organization's workforce. They handle tasks such as recruitment, selection, training, and performance evaluation. They have the expertise and resources to effectively manage the recruitment and promotion process, ensuring that the right candidates are selected and employees are promoted based on their skills and qualifications. The HR department also ensures compliance with employment laws and regulations, making them the appropriate department to handle these tasks.

Housekeeping is the correct answer because it is the department in hotels that is responsible for cleanliness. Housekeeping staff are responsible for cleaning and maintaining guest rooms, public areas, and other hotel facilities. They ensure that the rooms are clean, tidy, and well-stocked with amenities. Additionally, they may also provide services such as laundry, ironing, and turndown service. Overall, the housekeeping department plays a crucial role in maintaining the cleanliness and hygiene standards of a hotel.

The leader of the Housekeeping Department is the Executive Housekeeper. This individual is responsible for overseeing and managing all aspects of housekeeping operations within a hotel or other hospitality establishment. They are in charge of ensuring that guest rooms and public areas are clean and well-maintained, managing the housekeeping staff, and coordinating with other departments to meet guest needs and expectations. The Executive Housekeeper plays a crucial role in maintaining high standards of cleanliness and creating a comfortable and pleasant environment for guests.

Serving food is not a duty of the Housekeeping Department. The Housekeeping Department is responsible for cleaning guest rooms, managing laundry operations, and maintaining the cleanliness of public restrooms, convention space, and offices. Serving food is typically the responsibility of the Food and Beverage Department or the waitstaff.

The correct answer is Public Area Attendant. This person is responsible for managing the cleaning and handling of the lobby and lift areas. They ensure that these areas are kept clean, tidy, and presentable for guests. They may also be responsible for restocking supplies and reporting any maintenance issues.

The correct answer is Security. The security department is responsible for ensuring the safety and security of the guests and their belongings. They work closely with the housekeeping department to implement security measures in guest rooms, such as installing and maintaining door locks and ensuring that all safety features are in place. They also assist in handling any security-related incidents or emergencies that may occur in the guest rooms.

A room attendant is responsible for cleaning and maintaining the cleanliness of a room. They clean and tidy up the room, change bed linens, replenish supplies, and ensure that the room is presentable for the guests. They may also perform additional tasks such as reporting any maintenance issues or delivering items requested by the guests.

The Front Office Department works with the Housekeeping Department to check the room status. The Front Office Department is responsible for guest check-in and check-out, as well as handling guest requests and inquiries. They communicate with the Housekeeping Department to ensure that rooms are cleaned and ready for guests, and to coordinate any maintenance or repairs that may be needed. This collaboration between the Front Office and Housekeeping Departments is essential in maintaining the overall cleanliness and functionality of the hotel rooms.

The correct answer is "Room Boy" because a room attendant is responsible for cleaning and maintaining guest rooms in hotels. They perform tasks such as making beds, replenishing supplies, and ensuring cleanliness. The term "Room Boy" is commonly used in the hospitality industry to refer to this position.

The F&B Service department helps the Housekeeping Department in setting up the decoration and providing the F&B linen such as tablecloth and napkin. This department is responsible for the food and beverage service in a hotel or restaurant, and they work closely with other departments to ensure a smooth operation. In this case, they collaborate with the Housekeeping Department to ensure that the necessary linen and other items are provided for the decoration setup.

Engineering department helps Housekeeping to check the damages of rooms. This is because the Engineering department is responsible for maintaining and repairing any damages or issues related to the infrastructure and facilities of the hotel, including the rooms. They work closely with Housekeeping to identify and fix any damages or maintenance needs in the rooms, ensuring a comfortable and safe stay for guests.

The Linen & Uniform Attendant is responsible for cleaning and handling the bedsheet, tablecloth, and guest laundry. This position typically involves collecting dirty linens, sorting and washing them, and ensuring they are properly folded and stored. They may also be responsible for maintaining an inventory of linens and coordinating with other departments to ensure an adequate supply. This role is crucial in maintaining cleanliness and providing a comfortable experience for guests.

The purchasing department is responsible for procuring and providing various supplies and amenities for the housekeeping department. This includes items such as cleaning supplies, toiletries, linens, and other necessary items for maintaining cleanliness and hygiene in the hotel or establishment. The purchasing department plays a crucial role in ensuring that the housekeeping department has all the necessary resources to carry out their duties effectively.

Housekeeping is a department responsible for the cleanliness and maintenance of a facility. It includes various services such as cleaning rooms, maintaining public areas, and managing linen and uniforms. However, room service is not a part of housekeeping. Room service is a separate department that provides food and beverage services directly to the guest's room. While housekeeping ensures the cleanliness and orderliness of the rooms, room service focuses on delivering meals and beverages to the guests in their rooms.

The job of an Order Taker includes answering phones, managing lost & found items, and coordinating with the Room Attendant to deliver guest requests. However, delivering an extra pillow to the room is not listed as one of the responsibilities of an Order Taker.