Postmedia - Reputation Monitoring Quiz

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| By Karen Nelson

Karen Nelson

Community Contributor

Quizzes Created: 17 | Total Attempts: 11,234

Questions: 10 | Attempts: 694 | Updated: Mar 14, 2023

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Reputation Monitoring Quiz

Questions and Answers

1.

A benefit of Reputation Monitoring is that it helps to catch negative reviews before they damage the business' reputation.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Reputation Monitoring is beneficial because it allows businesses to identify negative reviews before they harm the company's reputation. By actively monitoring and addressing negative feedback, businesses can take timely actions to resolve issues, mitigate damage, and maintain a positive reputation. This proactive approach helps to safeguard the business's image and ensure customer satisfaction. Therefore, the statement is true.

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2.

Reputation Monitoring is the ability for businesses to monitor the mentions about their business across the web.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Reputation Monitoring allows businesses to keep track of the mentions and discussions about their brand or business on various online platforms. It helps them to stay updated with customer feedback, reviews, and comments, enabling them to address any issues promptly and maintain a positive online reputation. By monitoring these mentions, businesses can also identify trends, gain insights into customer preferences, and make informed decisions to improve their products or services. Therefore, the statement is true.

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3.

We scour the web for mentions of your brand and keep you updated.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The given statement suggests that the service scours the web to find any mentions of the brand and provides regular updates to the user. This implies that the service actively monitors online platforms and sources to track any references or discussions related to the brand. Therefore, the correct answer is "True" as it accurately reflects the description of the service.

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4.

Reputation Monitoring helps improve a business' overall online reputation.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Reputation Monitoring is a process that involves tracking, analyzing, and managing a business's online reputation. By actively monitoring what is being said about the business online, it allows the business to identify and address any negative feedback or reviews promptly. This proactive approach helps in improving the business's overall online reputation by addressing any issues and maintaining a positive image. Therefore, the statement "Reputation Monitoring helps improve a business's overall online reputation" is true.

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5.

Our system tracks social sites, review sites and content sites.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The given statement states that the system tracks social sites, review sites, and content sites. Since there is no contradictory information provided, we can assume that the statement is true. The system is designed to monitor and keep track of activities on these types of websites, which could be beneficial for various purposes such as analyzing customer feedback, monitoring online reputation, or tracking content distribution.

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6.

Reporting also tells you about listing visibility - found/missing.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Reporting is a tool that provides information about various aspects of a listing, including its visibility. By analyzing the reporting data, one can determine whether a listing is being found or is missing from search results. Therefore, the statement "Reporting also tells you about listing visibility - found/missing" is true.

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7.

Reputation reporting does not give you social insight.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
False, it does give you social insight.

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8.

The Fulfillment Team will respond on behalf of a client for all negative reviews.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
False. The client must be vigilant and manage their own voice.

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9.

What is the price for Reputation Monitoring?
- A.
  
  $99/month
- B.
  
  $125/month
- C.
  
  $199/year
- D.
  
  $15/month
Correct Answer
A. $99/month

Explanation
The price for Reputation Monitoring is $99 per month.

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10.

Multi-Location Analytics is a product targeted to businesses with multiple locations to see the reputation of each location but also roll up data for the entire brand across the Internet.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Multi-Location Analytics is a product that provides businesses with the ability to analyze the reputation of each of their multiple locations individually, as well as aggregate data for the entire brand across the Internet. This allows businesses to have a comprehensive view of their brand's performance across different locations and make informed decisions based on the data gathered.

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Postmedia - Reputation Monitoring Quiz

A benefit of Reputation Monitoring is that it helps to catch negative reviews before they damage the business' reputation.

Reputation Monitoring is the ability for businesses to monitor the mentions about their business across the web.

We scour the web for mentions of your brand and keep you updated.

Reputation Monitoring helps improve a business' overall online reputation.

Our system tracks social sites, review sites and content sites.

Reporting also tells you about listing visibility - found/missing.

Reputation reporting does not give you social insight.

The Fulfillment Team will respond on behalf of a client for all negative reviews.

What is the price for Reputation Monitoring?

Multi-Location Analytics is a product targeted to businesses with multiple locations to see the reputation of each location but also roll up data for the entire brand across the Internet.