Quiz to take after training by all callers for call quality and consistency.
Visa
MasterCard
American Express
Discover
All of the above
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"Can we send you a pledge card?"
"Would you like to put that on a credit card?"
"Who was your favorite professor?"
"Did you know that you have until June 30 to make a donation?"
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The husband
The wife
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When you tell the alum/parent your life history
Ask questions about the alumni/parent and update him/her on College news
Talk about the weather and how much rain/snow Ripon has seen this year
A sing-a-long
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No answer
Do not call
Remove from list
Whereabouts unknown
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0
1
2
3
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The weather
Their child(ren)
Why they love Ripon
Where they went to college
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December 31, 2013
June 30, 2013
May 31, 2013
September 30, 2013
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True
False
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Unspecified pledge
No pledge
Call back
Pledge specified
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2012 and before
1999 and before
1965 and before
1984 and before
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Scholarships
Athletics
Faculty and Staff
Study Abroad programs
Utilities
Campus Maintenance
Residence Life
Intramurals
Health Services
Affordable Tuition
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Call back
Disconnected
Deceased
Out of country
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Ask, intro, rapport, closing
Intro, ask, rapport, closing
Rapport, closing, ask, intro
Intro, rapport, ask, closing
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Quiz Review Timeline (Updated): Jun 14, 2023 +
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