Continuation of Payment Research
Yes
No
True
False
Backout
Dishonored Check
Chargeback
ATM/Debit Card payments
Check payments
Lockbox payments
Deposit payments
RDD or RCCP payments
An account is blocked when the BAN has had two or more returned items.
If an account is blocked, the account cannot be given any adjustment until block is lifted.
If an account is blocked, the customer will not be able to make a payment using the Pay by Phone IVR
A call from a blocked account is transferred to the collections queue.
$51.67
$213.28
$264.95
$161.61
Suspended BAN: Service will be restored.
Hotlined BAN: the Hotlined SOC will be removed.
All ASL activities will be waived for 7 days.
An account is not ASL or delinquent
An account is restored from suspension
A Hotline was removed
An ASL account is waived
$213.28
-$213.28
Nothing
Non of the above
Quiz Review Timeline (Updated): Dec 14, 2012 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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