Jour 298: Exam 2 (Ch. 6-10)
Mr. Warburton, Edinboro University
- 1.The poor leadership from Michael Brown, Director of FEMA, prevented other rescue groups from providing much needed (Pg 290-291)
- A.
Supplies
- B.
Transportation
- C.
Personnel
- D.
All of the above
- 2.The authoritarian style of leadership works best in all of the following except one. Which does not belong? (Pg 300-301)
- A.
When the task is fairly simple
- B.
When an immediate decision is needed
- C.
When group agreement is not required for implementation
- D.
When reduced resistance to change is needed
- 3.When (1) the time needed to reach a decision, (2) the time required to get group commitment, and (3) the time required to implement the decision are considered, which management style tends to take the least total time? (Pg 301)
- A.
Autocratic
- B.
Democratic
- C.
Laissez-faire
- 4.Which of the following leadership styles works best with a large group? (Pg 300)
- A.
Autocratic
- B.
Democratic
- C.
Laissez-faire
- 5.When member satisfaction is your top priority, which of the following leadership styles should you select? (Pg 301)
- A.
Autocratic
- B.
Democratic
- C.
Laissez-faire
- 6.The disadvantages of democratic leadership include (Pg 301)
- A.
Group hostility and discontent.
- B.
Too much dependence on the leader.
- C.
Time-consuming.
- D.
Limited acceptance of decisions by members of the group.
- 7.The trait theory of group leadership says that (Pg 269-297)
- A.
After a person has led a group, there are still some things he or she can do to achieve more complete success.
- B.
There are certain roles that must be performed if groups are to be successful.
- C.
There are certain qualities a person must have in order to become a successful leader.
- D.
Psychological aspects of leadership must be considered when selecting a leader.
- 8.Which of the following can be classified as dysfunctional or negative behavior? (Pg 295)
- A.
Blocking
- B.
Opinion giving
- C.
Gatekeeping
- D.
Elaborating
- 9.The three-dimensional theory of leadership maintains that (Pg 300-301)
- A.
Certain roles must be performed if a group is to be successful.
- B.
Leaders are likely to be trait-oriented, functionally trained, and inwardly motivated.
- C.
Leaders should perform task and maintenance roles, and guard the group against nonfunctional members.
- D.
Leaders can be classified as autocratic, democratic, and laissez-faire.
- 10.The best known advocate of situational contingency theory is (Pg 306)
- A.
R. A Stogdill.
- B.
Fred Fiedler.
- C.
K. H. Blanchard.
- D.
Robert House.
- 11.Democratic leadership should be sought when (Pg 301)
- A.
The group is very large.
- B.
Time for a decision is short.
- C.
Tasks are fairly complicated.
- D.
Group agreement is not required.
- 12.Which of Hersey & Blanchard's four leadership styles works best when followers have the ability but need encouragement? (Pg 305)
- A.
Delegating
- B.
Participating
- C.
Telling
- D.
Selling or coaching
- 13.Martin Luther King is considered to be a charismatic person who inspired exceptional performance, enthusiasm, and loyalty; consequently, he could be categorized as what type of leader? (Pg 306)
- A.
Democratic
- B.
Situational contingency
- C.
Situational
- D.
Transformational
- 14.The theory that contends leadership depends on the power of the leader, nature of task, and relationship of leader and team is the (Pg 305-306)
- A.
Situational contingency theory.
- B.
Trait theory
- C.
Situational theory
- D.
Three dimension theory
- 15.When you are the leader and you are dealing with a group member exhibiting dysfunctional behaviors, remember to (Pg 295-296)
- A.
Seat the nonfunctional group member beside you.
- B.
Engage in direct eye contact with the individual.
- C.
Ask, “Is that correct?” after summarizing his comments.
- D.
All of the above.
- 16.Which of the following is NOT one of the skills necessary for teams to use to achieve successful communication? (Pg 291)
- A.
Empathic listening
- B.
Commitment and preparation
- C.
Open-mindedness
- D.
Flexibility
- 17.Listening from the speaker’s viewpoint involves receiving, interpreting, and checking. This type of listening is known as (Pg 292)
- A.
Empathic
- B.
Critical
- C.
Passive
- D.
Active
- 18.Dave Carroll posted “United Breaks Guitars” on YouTube and within six days more than ____viewers had listened to the video. (Pg 166)
- A.
1 Million
- B.
400,000
- C.
2.4 Million
- D.
1.8 Million
- 19.Which of the following statements is not true about people who experience a high level of communication anxiety? (Pg 176)
- A.
They are perceived as less competent.
- B.
They are less likely to be offered an interview.
- C.
Their status and pay is no different than that of less anxious people.
- D.
They experience less job satisfaction.
- 20.Which of the following statements is true of trait anxiety? (Pg 179-183)
- A.
Basically, all speakers experience trait anxiety.
- B.
Careful preparation and practice is a successful method of managing trait anxiety.
- C.
Trait anxiety is easier than other types of anxiety to overcome.
- D.
Positive imagery is a successful method of managing trait anxiety.
- 21.When giving instructions, the text recommends using an acronym such as (Pg 187)
- A.
The North Atlantic Treaty Organization as NATO.
- B.
The first step..., the second step..., and so on.
- C.
That today's task is identical to yesterday's task except for one additional step.
- D.
the letters used to represent each comer of a square.
- E.
All of the above.
- 22.Which of the following is the best way to control situational anxiety? (Pg 177)
- A.
Mentally think through your speech on the way to the room where you will give it.
- B.
Pretend that the anxiety does not exist.
- C.
Discreetly partake of a small portion of vodka or rum.
- D.
Prepare and practice your presentation carefully.
- 23.Although all of the following are important, which one should be the first step when giving instructions? (Pg 184)
- A.
Begin with simple, easy-to-understand words.
- B.
Begin with simple comparisons.
- C.
Begin with an overall picture.
- D.
Begin with specific explanations.
- 24.Which of the following is NOT true about videoconferences? (Pg 174-175)
- A.
Videoconferencing results in the show of less emotion and less conflict during meetings.
- B.
Status differences are less noticeable in a videoconference.
- C.
Videoconferences cause a high level of participant anxiety.
- D.
Videoconference meetings are shorter than face-to-face meetings.
- 25.Which of the following is NOT true about email? (Pg 168-169)
- A.
Email messages are not private.
- B.
Email messages do not require careful choice of words.
- C.
Email messages may live for up to 5 years in someone's computer memory.
- D.
Email enhances creativity.
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