Jour 298: Exam 2 (Ch. 6-10)

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  • 1/101 Questions

    Once a team reaches a solution, if it is to remain a group it must (Pg 283)

    • Continue to meet periodically.
    • Follow up
    • Vote unanimously for the solution.
    • Vote more than once on all solutions.
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About This Quiz

Jour 298: Exam 2 covers Chapters 6-10, focusing on leadership styles and decision-making processes. It evaluates understanding of different leadership impacts, such as autocratic and democratic, and their effectiveness in various scenarios like large groups and member satisfaction.

Jour 298: Exam 2 (Ch. 6-10) - Quiz

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  • 2. 

    "Why hasn't an attractive woman like you been married by now?"

    • Lawful

    • Unlawful

    Correct Answer
    A. Unlawful
    Explanation
    This question is considered unlawful because it assumes that an attractive woman should be married by now, implying that there is something wrong with her if she is not. This statement is discriminatory and offensive, as it perpetuates harmful stereotypes and judgments based on appearance. It is important to respect individuals' choices and not make assumptions about their personal lives based on societal expectations.

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  • 3. 

    "You look Vietnamese. Are you?"

    • Lawful

    • Unlawful

    Correct Answer
    A. Unlawful
    Explanation
    The given statement is considered unlawful because it assumes someone's nationality based on their appearance, which is a form of racial profiling. Making assumptions about someone's ethnicity or nationality solely based on their looks is discriminatory and can perpetuate stereotypes. It is important to treat individuals with respect and not make assumptions about their background without proper knowledge or consent.

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  • 4. 

    According to research, employers prefer which type of resume? (Pg 230)

    • Functional

    • Chronological

    • Combination

    • Hybrid

    Correct Answer
    A. Chronological
    Explanation
    Employers prefer chronological resumes because they provide a clear and concise timeline of the candidate's work experience, starting with the most recent position. This format allows employers to easily see the candidate's career progression and assess their stability and growth in previous roles. Chronological resumes also highlight the candidate's relevant experience for the specific job they are applying for, making it easier for employers to evaluate their fit for the position.

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  • 5. 

    Which of the following can be classified as dysfunctional or negative behavior? (Pg 295)

    • Blocking

    • Opinion giving

    • Gatekeeping

    • Elaborating

    Correct Answer
    A. Blocking
    Explanation
    Blocking can be classified as dysfunctional or negative behavior because it involves hindering or obstructing the progress or communication of others. This behavior can prevent the flow of ideas, limit collaboration, and create a negative and unproductive work environment. By intentionally blocking or withholding information, individuals may impede the decision-making process and hinder the overall success of a team or organization.

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  • 6. 

    "Are you married, divorced, or single?"

    • Lawful

    • Unlawful

    Correct Answer
    A. Unlawful
    Explanation
    Asking about someone's marital status is considered an unlawful question in many jurisdictions as it can be seen as a form of discrimination. Inquiring about someone's personal life in this manner can lead to bias or prejudice in employment, housing, or other areas. It is important to respect an individual's privacy and not make assumptions or judgments based on their marital status.

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  • 7. 

    "Are you a citizen of the United States?"

    • Lawful

    • Unlawful

    Correct Answer
    A. Lawful
    Explanation
    The answer "Lawful" suggests that the person is a citizen of the United States. This means that they have legal status and are recognized as a citizen by the government. Being a lawful citizen implies that they have gone through the necessary legal processes and requirements to obtain citizenship, such as being born in the United States or going through the naturalization process.

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  • 8. 

    "Do you own, rent, or lease your home?"

    • Lawful

    • Unlawful

    Correct Answer
    A. Unlawful
    Explanation
    The question is asking about the legal status of owning, renting, or leasing a home. The term "unlawful" implies that the person does not have legal permission or authority to own, rent, or lease their home. This could mean that they are squatting or residing in the property without proper authorization or violating any housing laws or regulations.

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  • 9. 

    "Do you have any handicaps?"

    • Lawful

    • Unlawful

    Correct Answer
    A. Unlawful
    Explanation
    Asking someone if they have any handicaps is considered unlawful because it violates the Americans with Disabilities Act (ADA) and other anti-discrimination laws. These laws protect individuals with disabilities from being discriminated against in various areas, including employment, public accommodations, and services. Asking about handicaps can be seen as intrusive and may lead to discrimination or bias against individuals with disabilities. It is important to respect people's privacy and focus on their abilities rather than their disabilities.

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  • 10. 

    "What do you know about our company?"

    • Lawful

    • Unlawful

    Correct Answer
    A. Lawful
    Explanation
    The question asks for information about the company, and the answer provided is "Lawful." This suggests that the company operates within the boundaries of the law and follows legal regulations and requirements.

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  • 11. 

    When (1) the time needed to reach a decision, (2) the time required to get group commitment, and (3) the time required to implement the decision are considered, which management style tends to take the least total time? (Pg 301)

    • Autocratic

    • Democratic

    • Laissez-faire

    Correct Answer
    A. Democratic
    Explanation
    A democratic management style tends to take the least total time when considering the time needed to reach a decision, the time required to get group commitment, and the time required to implement the decision. This is because in a democratic style, decisions are made through group discussion and input from team members. This allows for a more efficient decision-making process as different perspectives and ideas are considered, leading to quicker decision-making and implementation. In contrast, an autocratic style may take longer as decisions are made solely by the leader without input from others, while a laissez-faire style may lack direction and coordination, resulting in delays in decision-making and implementation.

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  • 12. 

    Although all of the following are important, which one should be the first step when giving instructions? (Pg 184)

    • Begin with simple, easy-to-understand words.

    • Begin with simple comparisons.

    • Begin with an overall picture.

    • Begin with specific explanations.

    Correct Answer
    A. Begin with an overall picture.
    Explanation
    When giving instructions, it is important to begin with an overall picture because it helps to provide context and a general understanding of what needs to be done. By starting with an overview, it allows the person receiving the instructions to see the bigger picture and how the individual steps fit into the larger goal. This can help to increase comprehension and make it easier for the person to follow the instructions accurately.

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  • 13. 

    Which of the following is NOT a circumstance of sexual harassment occurring? (Pg 191)

    • The victim must be of the opposite sex.

    • The harasser’s conduct must be unwelcome.

    • Unlawful sexual harassment may occur without economic injury.

    • The harasser can be the victim’s co-worker.

    Correct Answer
    A. The victim must be of the opposite sex.
    Explanation
    The question is asking for a circumstance that is NOT a part of sexual harassment occurring. The correct answer is "The victim must be of the opposite sex." This means that sexual harassment can occur regardless of the gender of the victim. It is important to note that sexual harassment can happen to individuals of any gender and is not limited to only one sex being the victim.

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  • 14. 

    "What personal qualities do you have that you think would be helpful in working with people within our organization?"

    • Lawful

    • Unlawful

    Correct Answer
    A. Lawful
  • 15. 

    "Say, your address is in an interesting part of town; isn't that in a German area?"

    • Lawful

    • Unlawful

    Correct Answer
    A. Unlawful
    Explanation
    The statement suggests that the person's address being in an interesting part of town implies that it is in a German area. Making assumptions about someone's ethnicity or nationality based on their address is discriminatory and unfair. Discrimination based on ethnicity or nationality is generally considered unlawful. Therefore, the correct answer is "Unlawful."

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  • 16. 

    Which of the following is normally a lawful question to ask during an employment interview? (Pg 251-252)

    • "What type of discharge did you get from the service?"

    • "If you were starting college all over again, what courses would you take?"

    • "What does your father do for a living?"

    • "Would you be willing to submit a copy of your birth certificate or baptismal record to prove your date of birth?"

    Correct Answer
    A. "If you were starting college all over again, what courses would you take?"
    Explanation
    The question "If you were starting college all over again, what courses would you take?" is normally a lawful question to ask during an employment interview because it pertains to the candidate's educational background and future aspirations. It allows the interviewer to gauge the candidate's interests, goals, and potential areas of expertise that could be relevant to the job position. Additionally, it does not touch upon any protected personal information such as military discharge, family background, or birth records.

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  • 17. 

    Which of the following groups ignored the problem with the space shuttle Columbia? (Pg 260-261)

    • NASA’S Intercenter Work Group

    • NASA Program Managers

    • Debris Assessment Team

    • Department of Defense

    Correct Answer
    A. NASA Program Managers
    Explanation
    The correct answer is NASA Program Managers. This group ignored the problem with the space shuttle Columbia.

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  • 18. 

    A budget committee needs to reach a decision which results in commitment from all of the members. Which decision making method would best enable them to meet this goal? (Pg 283)

    • Compromise

    • Vote

    • Consensus

    • Leader

    Correct Answer
    A. Consensus
    Explanation
    Consensus is the best decision-making method for the budget committee to meet their goal of commitment from all members. Consensus involves reaching a general agreement or consensus among all members, ensuring that everyone's opinions and concerns are considered and addressed. This method promotes collaboration and cooperation, leading to a decision that all members can support and commit to.

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  • 19. 

    Which of the following is NOT one of the skills necessary for teams to use to achieve successful communication? (Pg 291)

    • Empathic listening

    • Commitment and preparation

    • Open-mindedness

    • Flexibility

    Correct Answer
    A. Empathic listening
    Explanation
    Empathic listening is not one of the skills necessary for teams to use to achieve successful communication. Empathic listening refers to the ability to understand and share the feelings of another person, which is more focused on individual interactions rather than team communication. The other skills listed - commitment and preparation, open-mindedness, and flexibility - are all important for effective team communication as they contribute to understanding, collaboration, and adaptability within the team.

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  • 20. 

    The following are valid reasons for a company to develop a blog except (Pg 169-170)

    • Blogs are better than one-way communication.

    • Blogs are a way to provide information about new products and ideas.

    • Blogs are currently viewed as a major marketing tool by many Fortune 500 companies.

    • Blogs help companies to deal with “blog swarm” by affording quick responses.

    Correct Answer
    A. Blogs are currently viewed as a major marketing tool by many Fortune 500 companies.
  • 21. 

    The reasonable person rule is used in courts in determining (Pg 191)

    • Unlawful interview questions.

    • Sexual harassment cases.

    • Plagiarism cases.

    • Free speech on blogs.

    Correct Answer
    A. Sexual harassment cases.
    Explanation
    The reasonable person rule is used in courts to determine sexual harassment cases. This rule evaluates whether a reasonable person would consider the behavior in question to be offensive or harassing. It helps to establish whether the alleged conduct meets the legal definition of sexual harassment and whether the victim's perception is reasonable. This rule ensures that subjective opinions are not the sole basis for determining whether sexual harassment has occurred, but rather relies on an objective standard of what a reasonable person would find objectionable.

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  • 22. 

    You are an interviewer and have the feeling that the candidate is trying to hide something. What should you do? (Pg 206)

    • Ask the candidate openly if he or she is trying to hide something.

    • Ask a series of open-ended questions that allow flexibility in responding to areas that might be related to the problem.

    • Check his or her references and ask them if they know of something that the candidate might be hiding.

    • Simply ignore the situation and depend on your personal judgment as to whether to hire the candidate.

    Correct Answer
    A. Ask a series of open-ended questions that allow flexibility in responding to areas that might be related to the problem.
    Explanation
    If the interviewer suspects that the candidate is trying to hide something, asking a series of open-ended questions that allow flexibility in responding to related areas can help uncover any hidden information. This approach encourages the candidate to provide more detailed and honest responses, potentially revealing any undisclosed information or concerns. It also allows the interviewer to gather more information and make a more informed decision about whether to hire the candidate.

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  • 23. 

    The diamond sequence of questioning begins and ends with which type question? (Pg 218)

    • Open or third person

    • Loaded or leading

    • Open or hypothetical open

    • Direct or closed

    Correct Answer
    A. Direct or closed
    Explanation
    The diamond sequence of questioning begins and ends with direct or closed questions. These types of questions are straightforward and require a specific and concise answer. They are used to gather factual information and can be easily answered with a "yes" or "no" or a short response. The diamond sequence starts with a direct or closed question to establish a baseline or starting point, and it ends with the same type of question to conclude the questioning process.

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  • 24. 

    "What are your greatest weaknesses?"

    • Lawful

    • Unlawful

    Correct Answer
    A. Lawful
    Explanation
    The correct answer is "Lawful" because when asked about your greatest weaknesses, it is generally expected that you mention weaknesses related to your work style or skills that you are actively trying to improve. Being "lawful" implies that you are someone who follows rules and regulations strictly, which may be seen as a weakness in certain situations where flexibility and adaptability are required.

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  • 25. 

    “Convince me that you are a person who is willing and able to take initiative.

    • Lawful

    • Unlawful

    Correct Answer
    A. Lawful
    Explanation
    The word "lawful" means to act in accordance with the law or rules. In the context of the question, being a person who is willing and able to take initiative in a lawful manner implies that the individual is proactive, proactive, and takes action within the boundaries of what is permitted by the law or rules. This suggests that the person is responsible, conscientious, and respects authority, making them a desirable candidate for someone who values initiative within legal and ethical boundaries.

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  • 26. 

    The structured interview (Pg 244-245)

    • Encourages creativity in interviewee responses.

    • Focuses on questions that give interviewee maximum flexibility.

    • Allows the interviewer to learn a great deal about the interviewee in a short amount of time.

    • Expects interviewee to take some initiative during the interview.

    Correct Answer
    A. Allows the interviewer to learn a great deal about the interviewee in a short amount of time.
    Explanation
    The structured interview allows the interviewer to learn a great deal about the interviewee in a short amount of time. This is because the structured interview follows a standardized format, where all candidates are asked the same set of questions. This allows for a fair and consistent evaluation of each candidate's responses and enables the interviewer to compare the candidates effectively. By using a structured interview, the interviewer can gather a lot of information about the interviewee's skills, experiences, and qualifications in a short period, making it an efficient method of assessment.

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  • 27. 

    Which of the following is NOT a part of the process the interviewer should plan for the interview? (Pg 249-251)

    • Organize the interview carefully.

    • Plan the environment.

    • Send a thank you note.

    • Listen carefully to the interviewee.

    Correct Answer
    A. Send a thank you note.
    Explanation
    The correct answer is "Send a thank you note." In the process of planning for an interview, the interviewer needs to organize the interview carefully, plan the environment, and listen carefully to the interviewee. However, sending a thank you note is not a part of the planning process. It is a post-interview action that the interviewer can take to express gratitude and follow up with the interviewee.

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  • 28. 

    Sean learned in an information gathering interview that the company he hopes to interview with does not keep hard copies of job applicants’ resumes on file. Instead, they store them electronically and use a job specific program to search for the best interview candidates. Knowing this, Sean needs to prepare which type of resume to submit to this company? (Pg 234)

    • Conventional resume

    • Scannable resume

    • ASCII rich text resume

    • ASCII plain text resume

    • Web (HTML) resume

    Correct Answer
    A. Scannable resume
    Explanation
    Sean needs to prepare a scannable resume to submit to this company. Since the company stores resumes electronically and uses a job specific program to search for candidates, a scannable resume would be the most suitable. Scannable resumes are designed to be easily read and processed by scanning software, allowing the program to extract relevant information efficiently. This format ensures that the resume can be accurately parsed and searched for keywords, increasing the chances of Sean's resume being selected for further consideration.

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  • 29. 

    Which of the following is the most effectively worded question for use by a problem-solving group? (Pg 272-273)

    • What position should Zee Company take toward noncompany use of its facilities?

    • Should smoking on the job be allowed to continue?

    • What are some suggestions for saving energy in our company?

    • What can the union do to stop the unfair practice of merit pay?

    Correct Answer
    A. What position should Zee Company take toward noncompany use of its facilities?
    Explanation
    The question "What position should Zee Company take toward noncompany use of its facilities?" is the most effectively worded question for use by a problem-solving group because it clearly identifies the specific issue that needs to be addressed and allows for a focused discussion on determining the appropriate stance for the company regarding noncompany use of its facilities.

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  • 30. 

    Which type of criteria is to be rank ordered from most desirable to least desirable? (Pg 276)

    • Must criteria

    • Want criteria

    • Task criteria

    • Operational criteria

    Correct Answer
    A. Want criteria
    Explanation
    Want criteria refers to the preferences or desires of the decision-maker. These criteria are not essential or mandatory, but rather reflect the decision-maker's personal preferences or wishes. In the context of rank ordering, want criteria would be prioritized based on the decision-maker's level of desire or preference for each criterion, with the most desirable criteria being ranked higher and the least desirable criteria being ranked lower.

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  • 31. 

    The poor leadership from Michael Brown, Director of FEMA, prevented other rescue groups from providing much needed (Pg 290-291)

    • Supplies

    • Transportation

    • Personnel

    • All of the above

    Correct Answer
    A. All of the above
    Explanation
    The correct answer is "all of the above" because the poor leadership from Michael Brown, Director of FEMA, affected all aspects of the rescue efforts. His incompetence hindered the provision of supplies, transportation, and personnel, preventing other rescue groups from effectively assisting in the disaster response.

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  • 32. 

    The best known advocate of situational contingency theory is (Pg 306)

    • R. A Stogdill.

    • Fred Fiedler.

    • K. H. Blanchard.

    • Robert House.

    Correct Answer
    A. Fred Fiedler.
    Explanation
    Fred Fiedler is the best known advocate of situational contingency theory. Situational contingency theory suggests that the effectiveness of a leader depends on the situation at hand and that there is no one-size-fits-all approach to leadership. Fiedler's theory emphasizes the importance of matching the leader's style with the situation in order to achieve optimal performance. He developed the concept of "least preferred coworker" (LPC) to measure a leader's style and proposed that leaders with high LPC scores are more relationship-oriented, while those with low LPC scores are more task-oriented. Fiedler's work has had a significant impact on the field of leadership and continues to be influential today.

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  • 33. 

    Which of Hersey & Blanchard's four leadership styles works best when followers have the ability but need encouragement? (Pg 305)

    • Delegating

    • Participating

    • Telling

    • Selling or coaching

    Correct Answer
    A. Participating
    Explanation
    The participating leadership style works best when followers have the ability but need encouragement. This style involves the leader actively involving followers in decision-making and problem-solving processes. By including followers in the decision-making process, the leader can provide the necessary encouragement and support to boost their confidence and motivation. This style empowers followers to contribute their ideas and skills, leading to increased engagement and commitment to achieving goals.

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  • 34. 

    The theory that contends leadership depends on the power of the leader, nature of task, and relationship of leader and team is the (Pg 305-306)

    • Situational contingency theory.

    • Trait theory

    • Situational theory

    • Three dimension theory

    Correct Answer
    A. Situational contingency theory.
    Explanation
    The theory that contends leadership depends on the power of the leader, nature of task, and relationship of leader and team is situational contingency theory. This theory suggests that effective leadership is dependent on various situational factors, such as the leader's power, the nature of the task at hand, and the relationship between the leader and the team. It emphasizes that there is no one-size-fits-all approach to leadership and that leaders must adapt their style and behavior based on the specific situation they are facing.

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  • 35. 

    Dave Carroll posted “United Breaks Guitars” on YouTube and within six days more than ____viewers had listened to the video. (Pg 166)

    • 1 Million

    • 400,000

    • 2.4 Million

    • 1.8 Million

    Correct Answer
    A. 2.4 Million
    Explanation
    Within six days of posting "United Breaks Guitars" on YouTube, the video had been listened to by 2.4 million viewers.

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  • 36. 

    When giving instructions, the text recommends using an acronym such as (Pg 187)

    • The North Atlantic Treaty Organization as NATO.

    • The first step..., the second step..., and so on.

    • That today's task is identical to yesterday's task except for one additional step.

    • the letters used to represent each comer of a square.

    • All of the above.

    Correct Answer
    A. The North Atlantic Treaty Organization as NATO.
    Explanation
    The text recommends using an acronym such as the North Atlantic Treaty Organization as NATO when giving instructions. This is because using acronyms can help simplify and streamline communication, making it easier for the audience to understand and remember the instructions. Acronyms condense lengthy phrases or names into shorter, more memorable forms, allowing for more efficient communication.

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  • 37. 

    Which of the following is a direct question? (Pg 213)

    • "Tell me about your experience in sales."

    • "How many hours do you have in your major field of study?"

    • "Which do you enjoy the most--working on your own or working under close supervision?"

    • "Do you still arrive late to most meetings?"

    Correct Answer
    A. "How many hours do you have in your major field of study?"
    Explanation
    The correct answer is "How many hours do you have in your major field of study?" This is a direct question because it is asking for a specific piece of information and requires a direct response. The other options are not direct questions as they are either statements or asking for an opinion.

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  • 38. 

    "When and where were you born?"

    • Lawful

    • Unlawful

    Correct Answer
    A. Unlawful
  • 39. 

    "To what professional organizations do you belong?"

    • Lawful

    • Unlawful

    Correct Answer
    A. Lawful
    Explanation
    The question is asking about the professional organizations that the person belongs to. The term "lawful" means that the person belongs to professional organizations that are legal and in accordance with the law. It implies that the person is a member of professional organizations that are recognized and accepted within their field of work.

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  • 40. 

    "What is your maiden name?"

    • Lawful

    • Unlawful

    Correct Answer
    A. Lawful
    Explanation
    The question is asking for the individual's maiden name, which refers to the surname a woman had before she got married. "Lawful" is the correct answer as it implies that the person is providing their legal and correct maiden name. "Unlawful" does not make sense in this context as it does not relate to the question being asked.

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  • 41. 

    Which of the following is recommended as an effective way to answer unlawful questions during an employment interview? (Pg 252)

    • Answer the fear behind the question rather than the question asked.

    • Silent refusal to answer the question.

    • Refuse to answer and mention that the question is unlawful.

    • Answer the question as it was asked.

    Correct Answer
    A. Answer the fear behind the question rather than the question asked.
    Explanation
    An effective way to answer unlawful questions during an employment interview is to answer the fear behind the question rather than the question asked. This approach allows the candidate to address the underlying concern without directly answering the illegal question. It demonstrates professionalism and assertiveness while also protecting the candidate's rights. By focusing on the fear behind the question, the candidate can provide relevant information that addresses the employer's concerns without compromising their own privacy or legal rights.

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  • 42. 

    Drew recently got laid off and is getting ready to start job looking. Which of the following methods accurately states the way most jobs are found and would therefore probably be his most to least successful strategy? (Pg 227)

    • Job agencies, using a social networking site, the Internet, newspaper ads, networking

    • Friends, the Internet, job agencies, networking

    • Networking, friends, job agencies, newspaper ads, using a social networking site

    • Networking, the Internet, newspaper ads, job agencies

    Correct Answer
    A. Networking, friends, job agencies, newspaper ads, using a social networking site
    Explanation
    Drew should prioritize networking as his most successful strategy for finding a job. This involves reaching out to professional contacts, attending events, and utilizing personal connections. Friends can also be a valuable resource in finding job opportunities. Job agencies can assist in matching Drew with potential employers. Newspaper ads can be a less effective method, but may still yield some results. Lastly, using a social networking site can be helpful, but it is listed as the least successful strategy, indicating that it may not be as effective in finding job opportunities.

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  • 43. 

    The body of a letter of application should not state (Pg 241)

    • Your purpose in sending the letter.

    • How you heard about the available opening.

    • Your basic qualifications for the position.

    • A review of your resume.

    Correct Answer
    A. A review of your resume.
    Explanation
    The body of a letter of application should not include a review of your resume. This is because the purpose of a letter of application is to introduce yourself and express your interest in a specific position. It should focus on highlighting your qualifications, skills, and experiences that make you a strong candidate for the job. Including a review of your resume in the body of the letter would be redundant and unnecessary.

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  • 44. 

    During the rapport stage of the interview, it is important to (Pg 250)

    • Establish a relaxed feeling between the interviewee and interviewer.

    • Look carefully at the letter of application for clues as to what subject would be of most interest to the person.

    • Give a clear overview of the job and any responsibilities connected with it.

    • Verify the interviewee's name and position sought.

    • All of the above.

    Correct Answer
    A. All of the above.
    Explanation
    During the rapport stage of the interview, it is important to establish a relaxed feeling between the interviewee and interviewer. This helps create a comfortable environment where both parties can communicate effectively. Additionally, looking carefully at the letter of application for clues can provide insights into the interviewee's interests and help tailor the conversation accordingly. Giving a clear overview of the job and its responsibilities is crucial to ensure that the interviewee fully understands the position. Finally, verifying the interviewee's name and position sought is essential for accuracy and professionalism. Therefore, all of the above options are important during the rapport stage of the interview.

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  • 45. 

    The disadvantages of democratic leadership include (Pg 301)

    • Group hostility and discontent.

    • Too much dependence on the leader.

    • Time-consuming.

    • Limited acceptance of decisions by members of the group.

    Correct Answer
    A. Time-consuming.
    Explanation
    Democratic leadership can be time-consuming because it involves consulting and involving group members in decision-making processes. This approach requires gathering input from multiple individuals, considering different perspectives, and reaching a consensus. This can take a significant amount of time and may slow down the decision-making process compared to other leadership styles where the leader makes decisions on their own.

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  • 46. 

    Martin Luther King is considered to be a charismatic person who inspired exceptional performance, enthusiasm, and loyalty; consequently, he could be categorized as what type of leader? (Pg 306)

    • Democratic

    • Situational contingency

    • Situational

    • Transformational

    Correct Answer
    A. Transformational
    Explanation
    Martin Luther King is considered a transformational leader because he possessed the ability to inspire and motivate others. His charisma and ability to inspire exceptional performance, enthusiasm, and loyalty are key characteristics of a transformational leader. Transformational leaders are known for their ability to bring about positive change and inspire their followers to go above and beyond what is expected of them. Martin Luther King's leadership style and impact on the civil rights movement exemplify his transformational leadership qualities.

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  • 47. 

    Which of the following is NOT an advantage of using Instant Messaging? (Pg 171)

    • Increased access to information

    • Access to detailed records

    • Avoiding playing phone tag

    • Communicating with several people at once

    Correct Answer
    A. Access to detailed records
    Explanation
    Access to detailed records is not an advantage of using Instant Messaging. While instant messaging allows for real-time communication and the ability to communicate with multiple people at once, it does not typically provide a record of the conversation. Unlike email or other forms of communication, instant messaging conversations are often not saved or archived, making it difficult to reference or retrieve information from previous conversations. Therefore, access to detailed records is not a benefit of using instant messaging.

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  • 48. 

    The opening phase of an interview includes the following basic steps: (Pg 208)

    • Rapport, orientation, and motivation

    • Rapport, discussion, and follow-up

    • Greetings, discussion, and follow-up

    • Introductions, rapport, and motivation

    Correct Answer
    A. Rapport, orientation, and motivation
    Explanation
    The opening phase of an interview typically involves establishing rapport with the interviewee to create a comfortable and trusting environment. This is followed by providing orientation, which includes explaining the purpose and structure of the interview. Lastly, motivation is important to ensure that the interviewee is engaged and willing to participate fully in the interview process. Therefore, the correct answer is "rapport, orientation, and motivation".

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  • 49. 

    When there are FEWER interviewers than interviewees, the interview is called a (Pg 203)

    • Group interview.

    • Board interview.

    • Panel interview.

    • Grievance interview.

    Correct Answer
    A. Board interview.
    Explanation
    A board interview is conducted when there are fewer interviewers than interviewees. In this type of interview, a small group of individuals from the organization's board of directors or senior management team interview the candidate. This format allows for a more personalized and focused interview experience, as the board members can ask specific questions and assess the candidate's fit for the organization's leadership positions.

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Quiz Review Timeline (Updated): Mar 21, 2023 +

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  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Oct 27, 2014
    Quiz Created by
    Patrickamy10

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