Nursing care & Communication Quiz

Reviewed by Editorial Team
The ProProfs editorial team is comprised of experienced subject matter experts. They've collectively created over 10,000 quizzes and lessons, serving over 100 million users. Our team includes in-house content moderators and subject matter experts, as well as a global network of rigorously trained contributors. All adhere to our comprehensive editorial guidelines, ensuring the delivery of high-quality content.
Learn about Our Editorial Process
| By Andrealibby
A
Andrealibby
Community Contributor
Quizzes Created: 2 | Total Attempts: 269
| Attempts: 114 | Questions: 20
Please wait...
Question 1 / 20
0 %
0/100
Score 0/100
1. Maslow's Hierarchy of Needs theory helps the nurse to identify the patient's:

Explanation

Patient problems and needs are ranked in order of ascending importance in terms of survival.
Erikson's developmental theory identifies a person's developmental level.
Maslow's is not designed to identify a person's coping patterns in response to illness.
Rosenstock's and Becker's health belief models are used to identify the relationship between health beliefs and the use of preventative actions to promote health, not Maslow.

Submit
Please wait...
About This Quiz
Nursing care & Communication Quiz - Quiz

This Nursing Care & Communication Quiz evaluates nursing students’ understanding of essential skills in patient prioritization, therapeutic communication, and psychological theories like Maslow’s Hierarchy of Needs. It focuses on applying these concepts to real-world nursing scenarios, emphasizing effective communication strategies, patient emotional support, and critical thinking in care planning.

The... see morequiz covers topics such as addressing patient concerns, building nurse-patient rapport, using reflective techniques, and recognizing nonverbal cues. It also tests knowledge of nursing process steps, infection control, and managing inflammatory responses. Designed to enhance clinical readiness, this practice quiz helps students build confidence in delivering compassionate, patient-centered care while reinforcing foundational nursing principles. It serves as an invaluable tool for exam preparation and practical nursing responsibilities, promoting both theoretical knowledge and interpersonal skills critical for successful nursing practice.
see less

Personalize your quiz and earn a certificate with your name on it!
2. When providing nursing care, humor should be used to:

Explanation

Humor is an interpersonal tool and a healing strategy.
Coping strategies should not be delayed because delay increases stress and anxiety and prolongs the process.
Humor used inappropriately can cause anger to be increased, suppressed, or repressed - anger should be expressed safely.
The focus should be on the patient's concerns, not refocused.

Submit
3. The nurse is collecting data for an admission nursing history. Which question by the nurse is best to open the discussion?

Explanation

The desire to talk and the need to talk are two different things (asking if they'd like to talk about why they are here). It is helpful to collect as much significant data as possible.
"would it help to discuss" and "do you want to talk about..." are direct, "yes or no" questions and cut off communication.
Asking what brought them to the hospital is a focused, open-ended statement that invites the patient to communicate while centering on the reason for seeking health care.

Submit
4. A patient says, "I don't know if I'll make it through this surgery." Which response by the nurse may block further communication by the patient?

Explanation

Saying everything will be alright is providing false reassurance; it denies the patient's concerns and does not invite the patient to elaborate.
"You sound scared" is an example of a reflective technique (reflecting patient's feelings).
"You think you will die" is an example of paraphrasing and restates the content of the patient's message, which promotes communication.
"Surgery can be frightening" is also a reflective technique; it focuses on the patient's feelings and promotes communication.

Submit
5. The patient states, "My wife is going to be very upset that my prostate surgery probably is going to leave me impotent." What is the best response by the nurse?

Explanation

The "exchange" comment is false reassurance.
The "nerve-repairing surgery" comment is true information, but negates the patient's concerns and cuts off communication.
The "emphasis" comment may or may not be true; only his wife can make this statement.
The patient may be using projection to cope with the potential for impotence; inviting him to talk about his feelings regarding the surgery indicates that it is acceptable to talk about sexuality and invites the patient to verbalize concerns.

Submit
6. The nurse is collecting subjective data associated with a patient's anxiety. Which assessment method should be used to collect the information?

Explanation

Interviewing the patient is the most effective method when gathering subjective data associated with a patient's anxiety -- the patient is the primary source of subjective data about beliefs, values, concerns, feelings, perceptions, and fears.
Although nurses make inferences based on observations (using all the senses), this is not as effective as interviewing as a data collection method for subjective data associated with the patient's anxiety. Inspection is the act of making observations of physical features and behavior.
Auscultation is listening for sounds within the body.

Submit
7. The nurse understands that the appropriateness of a nursing diagnosis is supported by its:

Explanation

The defining characteristics are the major and minor cues that form a cluster that support or validate the presence of a nursing diagnosis. At least one major defining characteristic must be present for a nursing diagnosis to be considered appropriate for the patient.
Planned interventions do not support the nursing diagnosis; they are the nursing actions designed to help resolve the 'r/t' factors and achieve expected patient outcomes that reflect goal achievement.
The diagnostic statement cannot support the nursing diagnosis; the diagnostic statement is the same as the problem statement, which is the first part of the nursing diagnosis.
Related risk factors cannot support the nursing diagnosis; they follow the problem statement in the nursing diagnosis.

Submit
8. A patient verbally communicates with the nurse while exhibiting nonverbal behavior. To confirm the meaning of the nonverbal behavior, the nurse should:

Explanation

The patient is the primary source of information. When nonverbal communication reinforces the verbal message, the message reflects the true feelings of the patient. Nonverbal behavior is less under conscious control than verbal statements.
Asking family abdicates the nurse's responsibility onto others and obtains a response that is influenced by emotion and subjectivity.
Direct questions are too specific; open-ended questions that point out any incongruity between words and nonverbal behaviors would be more effective.
Nonverbal behaviors, rather than verbal behaviors, better reflect true feelings. Actions speak louder than words!

Submit
9. The nurse understands that the skin protects the body from infections because the:

Explanation

Epithelial cells are regularly shed along with potentially dangerous pathogens that adhere to the skin's outer layers, thereby reducing the risk of infection.
Epithelial cells are closely, not loosely compacted, providing a barrier against pathogens.
Moisture on the skin facilitates, not prevents, microorganisms from colonizing.
Acidity, not alkalinity, of the skin limits the growth of pathogens.

Submit
10. According to Maslow's hierarchy of needs, the nurse identifies that the level of need that should be met just before self-esteem needs can be met is:

Explanation

From lowest to highest, the hierarchy goes:
-Physiologic
-Safety
-Love and Belonging
-Self-esteem
-Self actualization

Submit
11. The nurse understands that the secondary line of defense against infection is the:

Explanation

The immune response is a specific, secondary line of defense against pathogenic microorganisms. The production of antibodies to neutralize and eliminate pathogens and their toxins is activated when phagocytes fail to completely destroy the invading microorganisms.
The primary, nonspecific defenses work in harmony with the secondary line of defense and includes anatomical, mechanical, chemical and inflammatory defenses; these are found in the remaining examples above (skin, the mucous and the cilia of the respiratory tract, urine flowing out the body and urine acidity).

Submit
12. The patient is upset and crying and mentions something about her job that the nurse cannot understand. The nurse's best response is:

Explanation

The best response requests additional information in an attempt to clarify an unclear message.
Telling the patient to calm down is patronizing and treats the patient in a condescending manner; the patient cannot calm down.
The remaining two responses are assumptions and may not be true.

Submit
13. The nurse understands that evaluation most directly relates to which aspect of the nursing process?

Explanation

To evaluate the effectiveness of a nursing action, the nurse needs to compare the actual patient outcomes with the expected patient outcomes. The expected outcomes are the measurable data that reflect goal achievement; the actual outcomes are what actually happened.
The Problem is associated with the first half of the nursing diagnosis (problem statement), not the evaluation step of the nursing process.
Etiology (r/t) is used to identify the factors that relate to the problem statement of the nursing diagnosis, not the evaluation step of the nursing process.
Implementation is a step separate from evaluation in the nursing process. Nursing care must be implemented before it can be evaluated.

Submit
14. The main purpose of the working phase of a therapeutic nurse-patient relationship is to:

Explanation

During the working phase, the nurse is assisting the patient to explore and understand their thoughts and feelings, and facilitating and supporting patient decisions and actions.
Formal or informal contracts are developed during the introductory (orientation) phase.
The development of trust is the primary goal of the introductory (orientation) phase.
Clarifying the role of the nurse and the parameters of the professional relationship are is done during the introductory (orientation) phase.

Submit
15. During which of the five steps of the nursing process does the nurse analyze data critically?

Explanation

During the diagnosis step of the nursing process, data are analyzed critically and interpreted; the significance of the data is determined; inferences are made and validated; signs and symptoms and clusters of signs and symptoms are compared with the defining characteristics of nursing diagnoses; and nursing diagnoses are identified and organized in order of priority.
Clustering data is not a step in the nursing process; it is a part of the Diagnosis step.
Collection is not a step in the nursing process; during the Assessment step data are collected from different sources using different methods.

Submit
16. The nurse understands that a primary (nonspecific) defense that protects the body from infection is:

Explanation

Cilia in the respiratory tract are a primary defense -- mucous traps microorganisms and the cilia propel them away from the lungs.
Antibiotic therapy is chemotherapeutic agent(s) used to control or eliminate bacteria and is not a primary defense. (In fact, it can disrupt the normal flora and predispose an individual to additional infections.)
The pH of the skin is low (acidic), not high (alkaline; basic).
The pH of the environment in the vagina is acidic, not alkaline (basic).

Submit
17. According to Maslow, which behavior least describes someone who is self-actualized? A person who:

Explanation

An external locus of control means that the individual responds to rewards or recognition that comes from outside the self -- people who are self-actualized strive to develop their maximum potential based on motivation from within.
The other choices reflect qualities of someone who is self-actualized.

Submit
18. A nurse identifies that a patient has an inflammatory response. Which local adaptation supports this conclusion?

Explanation

A fever is a systemic, not local, response to inflammation.
Bradypnea is regular but abnormally slow breathing and is not an adaptation to a systemic or local inflammatory response.
Tachycardia is a heart rate >100 bpm and is unrelated to local adaptation.
Local trauma or infection stimulates the release of kinins, which increase capillary permeability and blood flow to the local area, They increase of blood flow causes erythema (redness).

Submit
19. What is the best response by the nurse when the patient's husband says, "I just don't know what to say to my wife if she asks how I feel about her breast cancer."

Explanation

Asking the husband how he feels about the diagnosis is too direct; he may not be in touch with his feelings and will be unable to answer the question.
Asking him if he could be supportive focuses on the patient's needs and ignores the husband's concerns.
Saying that men do not understand is condescending and focuses on the patient's, not the husband's, needs.
The best response acknowledges that the patient is in a dilemma and it offers an opportunity to explore the situation. Validation and an invitation to talk provide emotional support, even if the opportunity to talk is declined.

Submit
20. The nurse is planning care for a patient who has an intolerance to activity. What is the first assessment that should be made by the nurse?

Explanation

Activity intolerance is related to the inability to maintain adequate oxygenation to body cells, which is associated with respiratory and cardiovascular problems. Obtaining the vitals will provide valuable information about these systems.
Although influence on other family members and impact on functional health patterns might eventually be assessed, neither are a main priority.
Activity intolerance is related to the cardiovascular and respiratory systems, not the nervous and musculoskeletal (Range of Motion) systems.

Submit
View My Results

Quiz Review Timeline (Updated): Jun 20, 2025 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Jun 20, 2025
    Quiz Edited by
    ProProfs Editorial Team
  • Sep 23, 2014
    Quiz Created by
    Andrealibby
Cancel
  • All
    All (20)
  • Unanswered
    Unanswered ()
  • Answered
    Answered ()
Maslow's Hierarchy of Needs theory helps the nurse to identify the...
When providing nursing care, humor should be used to:
The nurse is collecting data for an admission nursing history. Which...
A patient says, "I don't know if I'll make it through...
The patient states, "My wife is going to be very upset that my...
The nurse is collecting subjective data associated with a...
The nurse understands that the appropriateness of a nursing diagnosis...
A patient verbally communicates with the nurse while exhibiting...
The nurse understands that the skin protects the body from infections...
According to Maslow's hierarchy of needs, the nurse identifies...
The nurse understands that the secondary line of defense against...
The patient is upset and crying and mentions something about her job...
The nurse understands that evaluation most directly relates to which...
The main purpose of the working phase of a therapeutic nurse-patient...
During which of the five steps of the nursing process does the nurse...
The nurse understands that a primary (nonspecific) defense that...
According to Maslow, which behavior least describes someone who is...
A nurse identifies that a patient has an inflammatory response. Which...
What is the best response by the nurse when the patient's husband...
The nurse is planning care for a patient who has an intolerance to...
Alert!

Advertisement