Supervisory Management - Qp4
8 Questions
| Total Attempts: 721
Questions and Answers
- 1.Good communication is the lifeblood of any organisation. It is the thread that ties all the management functions together.
- A.
True
- B.
False
- 2.Research tells us that supervisors and managers spend some of their waking hours communicating in one of its various forms: reading, writing, speaking and listening.
- A.
60%
- B.
70%
- C.
80%
- D.
90%
- 3.Communication between and among people can often be 100% perfect.
- A.
True
- B.
False
- 4.What can we do to lessen the problems we encounter when communicating with words/language? (Select Two)
- A.
Use simple and clear language
- B.
Learn different languages to understand people from different countries and societies.
- C.
Request feedback to clarify and confirm the receiver's understanding for both verbal and written communications.
- 5.This is another major barrier to effective communications. However, if used well, this barrier can be turned into the key to clear communications?
- A.
Feedback
- B.
Perception
- 6.The best way of obtaining feedback is to ask open ended questions instead of closed ended questions.
- A.
True
- B.
False
- 7.Select which questions are open ended.
- A.
Do you understand?
- B.
Explain to me in detail about anything that you are not yet sure of.
- C.
Exactly why do you want to work with George?
- D.
Have you thought about why you want to work with George?
- 8.When a supervisor gives instructions or information, he must not be sensitive or receptive to any form of feedback from the receiver.
- A.
True
- B.
False
Questions: 8 | Attempts: 6725 | Last updated: May 28, 2014
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Sample QuestionIn simple terms,supervisionmeans to look after a job or activity to make sure it is done well.
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Sample QuestionThe supervisor's biggest problem is that there is not always enough time to do all the things that have to be done.
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Sample QuestionProductive work is the work - the work that brings in the money, completes orders, makes the boss happy and the department successful.
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