Supervisory Management - Qp4

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| By Jackson Matthews
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Jackson Matthews
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Quizzes Created: 588 | Total Attempts: 690,098
Questions: 8 | Attempts: 1,149

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Supervisory Management - Qp4 - Quiz


Questions and Answers
  • 1. 

    Good communication is the lifeblood of any organisation. It is the thread that ties all the management functions together.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Good communication is essential for the smooth functioning of any organization. It plays a vital role in connecting different management functions and ensuring that they work cohesively towards achieving organizational goals. Effective communication helps in sharing information, ideas, and feedback among team members, departments, and levels of hierarchy. It promotes understanding, collaboration, and coordination, leading to improved productivity, employee engagement, and overall organizational success. Therefore, it can be concluded that good communication is indeed the lifeblood of any organization.

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  • 2. 

    Research tells us that supervisors and managers spend some        of their waking hours communicating in one of its various forms: reading, writing, speaking and listening. 

    • A.

      60%

    • B.

      70%

    • C.

      80%

    • D.

      90%

    Correct Answer
    C. 80%
    Explanation
    Supervisors and managers spend a significant portion of their time communicating in different ways, such as reading, writing, speaking, and listening. Research suggests that this communication accounts for approximately 80% of their waking hours. This indicates that effective communication is crucial for individuals in leadership positions to fulfill their responsibilities and effectively manage their teams.

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  • 3. 

    Communication between and among people can often be 100% perfect.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Communication between and among people can often be 100% perfect. This statement is false because communication is a complex process that involves encoding, transmitting, and decoding messages, which can be influenced by various factors such as language barriers, cultural differences, noise, and personal biases. These factors can lead to misunderstandings, misinterpretations, and errors in communication, making it unlikely for communication to be 100% perfect.

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  • 4. 

    What can we do to lessen the problems we encounter when communicating with words/language? (Select Two)

    • A.

      Use simple and clear language

    • B.

      Learn different languages to understand people from different countries and societies.

    • C.

      Request feedback to clarify and confirm the receiver's understanding for both verbal and written communications.

    Correct Answer(s)
    A. Use simple and clear language
    C. Request feedback to clarify and confirm the receiver's understanding for both verbal and written communications.
    Explanation
    To lessen the problems encountered when communicating with words/language, it is important to use simple and clear language. This helps to avoid confusion and ensures that the message is easily understood by the receiver. Additionally, requesting feedback to clarify and confirm the receiver's understanding for both verbal and written communications can help to address any misunderstandings and ensure effective communication. By actively seeking feedback, the sender can identify any areas of confusion and make necessary adjustments to improve communication.

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  • 5. 

    This is another major barrier to effective communications. However, if used well, this barrier can be turned into the key to clear communications?

    • A.

      Feedback

    • B.

      Perception

    Correct Answer
    A. Feedback
    Explanation
    Feedback is an essential component of effective communication. It allows the sender of a message to receive information about how their message was received and understood by the receiver. By providing feedback, the receiver can clarify any misunderstandings, ask for further information, or express their agreement or disagreement with the message. This helps to ensure that the communication is clear and that both parties are on the same page. Therefore, feedback can be seen as a key to clear communication, as it allows for the exchange of information and the opportunity to address any issues or concerns.

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  • 6. 

    The best way of obtaining feedback is to ask open ended questions instead of closed ended questions.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Asking open-ended questions allows for more detailed and thoughtful responses, providing valuable feedback. Closed-ended questions, on the other hand, limit responses to a simple "yes" or "no" and do not encourage elaboration. Open-ended questions promote a deeper understanding of the subject matter and allow for more diverse perspectives and insights. Therefore, it is true that asking open-ended questions is the best way to obtain feedback.

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  • 7. 

    Select which questions are open ended.

    • A.

      Do you understand?

    • B.

      Explain to me in detail about anything that you are not yet sure of.

    • C.

      Exactly why do you want to work with George?

    • D.

      Have you thought about why you want to work with George?

    Correct Answer(s)
    B. Explain to me in detail about anything that you are not yet sure of.
    C. Exactly why do you want to work with George?
    Explanation
    The correct answer is "Explain to me in detail about anything that you are not yet sure of" and "Exactly why do you want to work with George?". These questions are open-ended because they require the respondent to provide detailed explanations and reasons. They do not have a specific answer and allow for a variety of responses, encouraging the respondent to express their thoughts and ideas freely.

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  • 8. 

    When a supervisor gives instructions or information, he must not be sensitive or receptive to any form of feedback from the receiver.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement is false because it is important for a supervisor to be sensitive and receptive to feedback from the receiver. Feedback allows for effective communication and helps the supervisor understand if the instructions or information provided are clear and understood. Being open to feedback also fosters a positive and collaborative work environment, where employees feel valued and their opinions are respected.

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  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • May 26, 2014
    Quiz Created by
    Jackson Matthews
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