Supervisory Management - Qp4

8 Questions | By Jacksonmatthews | Updated: Mar 21, 2022 | Attempts: 943

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Questions and Answers

1.

Good communication is the lifeblood of any organisation. It is the thread that ties all the management functions together.
- A.
  
  True
- B.
  
  False
2.

Research tells us that supervisors and managers spend some of their waking hours communicating in one of its various forms: reading, writing, speaking and listening.
- A.
  
  60%
- B.
  
  70%
- C.
  
  80%
- D.
  
  90%
3.

Communication between and among people can often be 100% perfect.
- A.
  
  True
- B.
  
  False
4.

What can we do to lessen the problems we encounter when communicating with words/language? (Select Two)
- A.
  
  Use simple and clear language
- B.
  
  Learn different languages to understand people from different countries and societies.
- C.
  
  Request feedback to clarify and confirm the receiver's understanding for both verbal and written communications.
5.

This is another major barrier to effective communications. However, if used well, this barrier can be turned into the key to clear communications?
- A.
  
  Feedback
- B.
  
  Perception
6.

The best way of obtaining feedback is to ask open ended questions instead of closed ended questions.
- A.
  
  True
- B.
  
  False
7.

Select which questions are open ended.
- A.
  
  Do you understand?
- B.
  
  Explain to me in detail about anything that you are not yet sure of.
- C.
  
  Exactly why do you want to work with George?
- D.
  
  Have you thought about why you want to work with George?
8.

When a supervisor gives instructions or information, he must not be sensitive or receptive to any form of feedback from the receiver.
- A.
  
  True
- B.
  
  False