1.
List four functions of the Home Health Care Agency?
2.
A voluntary process which indicates that the agency has met the standards of a professional organization is ___________.
3.
An insurance policy, or payment of a bond, to cover claims due to an employees actions is called _____________.
4.
A required process which indicates that the agency has met the minimum standards for Medicare is ___________.
5.
The individual who is to receive services from the Home Health Agency is called the ____________.
6.
Documents which indicate that set standards have been met by an individual or an agency are ____________.
7.
A company which delivers care and services to people within their homes is a ___________ agency.
8.
Medicare hospice provides for care to _____________ patients.
9.
The person hired by the insurance company who is responsible for reviewing the provided by the home health agency is called a case ______________.
10.
Statements which describe the responsibilities of an employee are found in the _____________.
11.
A document showing legal permission to provide services is a _______________.
12.
Federal Government health insurance for people sixty-five or older is _________.
13.
Procedures adopted by an agency are referred to as ____________.
14.
An established set of plans for action is __________.
15.
Duties which are expected to be performed are called ____________.
16.
It is important to report an incident as soon as it happens.
17.
The Homemaker/ Home Health Aide is responsible for his/her own actions.
18.
The principal care person is the Homemaker/ Home Health Aide.
19.
If you do not know how to do an assigned task, you should do the best you can and hope you do not make a mistake.
20.
It is important to share your personal life with the client so they can know you better.
21.
A person responsible for directing the actions of others is called a ______________.
22.
The person in the family who is responsible for the client's care is called the _____________.
23.
Distinguishing behavior such as honesty or dishonesty is referred to as a ________________.
24.
Another word for being reliable and doing what is expected is _____________.
25.
A major way you can increase customer satisfaction is by being ____________.