Chapter 1- Orientation To The Home Health care Industry

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Chapter 1- Orientation To The Home Health care Industry - Quiz

Mt. Neva Nursing School International/Online Learning. Being a Homemaker Home Health Aide by. Elana Zucker Visit our Website: https://www. Mtnevanursingschoolinternational. ComLet us help you Get Ahead!


Questions and Answers
  • 1. 

    List four functions of the Home Health Care Agency? 

  • 2. 

    A voluntary process which indicates that the agency has met the standards of a professional organization is ___________. 

    Explanation
    Accreditation is a voluntary process that signifies that an agency has successfully met the standards set by a professional organization. It demonstrates that the agency has undergone a thorough evaluation and has met the requirements for quality and competence in its field. Accreditation is often sought by organizations to enhance their credibility and demonstrate their commitment to providing high-quality services.

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  • 3. 

    An insurance policy, or payment of a bond, to cover claims due to an employees actions is called _____________.

    Explanation
    An insurance policy or payment of a bond that provides coverage for claims resulting from an employee's actions is known as bonding. This ensures that if an employee engages in any wrongful or negligent behavior that causes harm or financial loss to others, the insurance policy or bond will compensate the affected parties. Bonding helps protect both the employer and the individuals who may be affected by the actions of the employees.

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  • 4. 

    A required process which indicates that the agency has met the minimum standards for Medicare is ___________.

    Explanation
    Certification is the correct answer because it is a process that confirms that an agency has met the minimum standards for Medicare. It signifies that the agency has undergone a thorough evaluation and has demonstrated its ability to provide quality care and services to Medicare beneficiaries. Certification is essential for agencies to participate in the Medicare program and receive reimbursement for their services.

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  • 5. 

    The individual who is to receive services from the Home Health Agency is called the ____________.

    Explanation
    The individual who is receiving services from the Home Health Agency is referred to as the "client". This term is commonly used in healthcare settings to describe the person who is seeking or receiving medical or supportive services. In the context of a Home Health Agency, the client is the person who requires assistance with their health needs and receives care in their own home. The term "client" emphasizes the agency's focus on providing personalized and client-centered care to meet the individual's specific needs and preferences.

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  • 6. 

    Documents which indicate that set standards have been met by an individual or an agency are ____________. 

    Explanation
    Credentials are documents that provide evidence that an individual or agency has met certain set standards. They serve as proof of qualifications, achievements, or competencies in a particular field. Credentials can include academic degrees, certifications, licenses, or professional memberships. These documents are important in establishing credibility and trustworthiness, as they demonstrate that the individual or agency has the necessary knowledge, skills, and experience to perform their duties effectively.

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  • 7. 

    A company which delivers care and services to people within their homes is a ___________ agency. 

    Explanation
    A company that delivers care and services to people within their homes is referred to as a home health agency. This type of agency provides medical and non-medical assistance to individuals who require support and care in the comfort of their own homes. The services offered by a home health agency can include nursing care, therapy, personal care, and assistance with daily activities. By providing these services, a home health agency aims to promote the well-being and independence of individuals who may have difficulty accessing care outside of their homes.

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  • 8. 

    Medicare hospice provides for care to _____________ patients. 

    Explanation
    Medicare hospice provides care specifically for terminally ill patients. This means that the care is focused on individuals who have a prognosis of six months or less to live. Medicare hospice services aim to improve the quality of life for these patients by providing pain management, emotional support, and assistance with daily activities. The goal is to ensure that terminally ill patients receive compassionate and comprehensive care during their final stages of life.

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  • 9. 

    The person hired by the insurance company who is responsible for reviewing the provided by the home health agency is called a case ______________.

    Explanation
    A person hired by an insurance company to review the information provided by a home health agency is referred to as a case manager. This individual is responsible for assessing the needs of the insured individual and coordinating the appropriate care and services with the home health agency. They oversee the entire case, ensuring that the insured individual receives the necessary support and resources for their health and well-being.

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  • 10. 

    Statements which describe the responsibilities of an employee are found in the _____________. 

    Explanation
    The responsibilities of an employee are typically outlined in their job description. This document provides a detailed description of the tasks, duties, and expectations associated with a specific job role. It helps both the employer and the employee to have a clear understanding of what is expected in terms of job performance and responsibilities. By referring to the job description, employees can ensure they are fulfilling their assigned duties and meeting the expectations of their role.

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  • 11. 

    A document showing legal permission to provide services is a  _______________.

    Explanation
    A document showing legal permission to provide services is referred to as a license. A license is an official authorization granted by a governing body or authority that allows an individual or organization to engage in a particular activity or profession. It serves as proof that the holder has met the necessary qualifications and requirements to operate within a specific industry or field.

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  • 12. 

    Federal Government health insurance for people sixty-five or older is _________.

    Explanation
    Medicare is the correct answer because it is a federal government health insurance program that provides coverage for individuals who are sixty-five years old or older. It helps to cover medical expenses such as hospital stays, doctor visits, and prescription drugs for eligible individuals. Medicare is an important program that ensures older adults have access to necessary healthcare services and helps to reduce the financial burden of medical costs.

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  • 13. 

    Procedures adopted by an agency are referred to as ____________.

    Explanation
    Procedures adopted by an agency refer to the set of rules and guidelines that dictate how tasks and activities should be carried out within the organization. These procedures are commonly known as policies. Policies serve as a framework for decision-making and help ensure consistency, efficiency, and compliance with regulations. They provide clear instructions on how to handle various situations and promote uniformity in the agency's operations.

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  • 14. 

    An established set of plans for action is __________.

    Explanation
    An established set of plans for action is referred to as a protocol. A protocol is a set of rules or guidelines that outline the steps or procedures to be followed in a particular situation or process. It helps to ensure consistency, efficiency, and effectiveness in carrying out tasks or achieving goals. Protocols are commonly used in various fields such as medicine, technology, and communication to provide a standardized approach to specific actions or interactions.

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  • 15. 

    Duties which are expected to be performed are called ____________.

    Explanation
    Responsibilities refer to the duties that are expected to be performed. It is a term commonly used to describe the tasks, obligations, or roles that individuals or organizations are accountable for.

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  • 16. 

    It is important to report an incident as soon as it happens.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Reporting an incident as soon as it happens is important because it allows for prompt action to be taken. By reporting immediately, relevant authorities or individuals can be notified and necessary measures can be implemented to address the incident effectively. Delaying the report may result in missed opportunities for intervention and resolution, potentially exacerbating the situation or causing further harm. Timely reporting also ensures accurate documentation of the incident, which can be crucial for investigations, legal proceedings, or future prevention strategies. Therefore, it is crucial to report an incident promptly to ensure swift and appropriate response.

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  • 17. 

    The Homemaker/ Home Health Aide is responsible for his/her own actions.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because as a Homemaker or Home Health Aide, one is responsible for their own actions. They are accountable for the tasks they perform and the decisions they make while providing care to clients. This includes following proper protocols, maintaining a safe and clean environment, and ensuring the well-being of the individuals they are assisting. Taking responsibility for their actions is crucial in delivering quality care and maintaining professionalism in this role.

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  • 18. 

    The principal care person is the Homemaker/ Home Health Aide. 

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The correct answer is False. The principal care person is not necessarily the Homemaker/Home Health Aide. It could be any other individual responsible for providing care, such as a family member or a professional caregiver.

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  • 19. 

    If you do not know how to do an assigned task, you should do the best you can and hope you do not make a mistake.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement suggests that if you don't know how to do a task, you should still try your best and hope you don't make a mistake. However, this is not a correct approach as it can lead to errors and potential negative consequences. When faced with a task you are unsure about, it is better to seek guidance, ask for help, or learn how to do it properly to avoid mistakes and ensure a successful outcome.

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  • 20. 

    It is important to share your personal life with the client so they can know you better. 

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Sharing personal information with clients is not necessarily important for them to know you better. In fact, maintaining a professional boundary is often more appropriate in client relationships. While building rapport and trust is essential, it can be achieved through effective communication, empathy, and understanding of the client's needs and goals. Personal information should only be shared if it is relevant to the client's situation and can contribute to the therapeutic process.

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  • 21. 

    A person responsible for directing the actions of others is called a  ______________.

    Correct Answer
    supervisor
    Explanation
    A person responsible for directing the actions of others is called a supervisor. This individual is in charge of overseeing and managing the work of a team or group, ensuring that tasks are completed efficiently and effectively. The supervisor provides guidance, sets goals, and monitors progress to ensure that objectives are met. They also provide feedback and support to team members, resolving conflicts and addressing any issues that may arise. Overall, the supervisor plays a crucial role in coordinating and leading the efforts of others towards achieving organizational goals.

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  • 22. 

    The person in the family who is responsible for the client's care is called the _____________.

    Correct Answer
    primary care provider
    Explanation
    The person in the family who is responsible for the client's care is called the primary care provider. This individual is typically a healthcare professional, such as a doctor or a nurse, who takes on the responsibility of coordinating and managing the client's overall healthcare needs. They are the main point of contact for the client and their family, and they oversee the client's medical treatments, medications, and overall well-being. The primary care provider plays a crucial role in ensuring that the client receives appropriate and timely healthcare services.

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  • 23. 

    Distinguishing behavior such as honesty or dishonesty is referred to as a ________________.

    Correct Answer
    trait
    Explanation
    The given correct answer for the question is "trait". A trait refers to a distinguishing characteristic or quality of an individual that is relatively consistent and enduring over time. In the context of the question, distinguishing behavior such as honesty or dishonesty can be considered as traits, as they are inherent qualities that differentiate individuals in terms of their behavior.

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  • 24. 

    Another word for being reliable and doing what is expected is _____________. 

    Correct Answer
    dependability
    Explanation
    Dependability refers to the quality of being reliable and trustworthy, consistently performing tasks and fulfilling expectations. It implies that an individual or thing can be counted on to deliver consistent results and meet obligations. Dependability is an important trait in various aspects of life, including work, relationships, and personal commitments. It involves being responsible, punctual, and accountable, which ultimately builds trust and confidence in others.

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  • 25. 

    A major way you can increase customer satisfaction is by being ____________.

    Correct Answer
    pleasant
    Explanation
    Being pleasant is a major way to increase customer satisfaction. When interacting with customers, having a pleasant demeanor and attitude can create a positive experience for them. Being pleasant involves being friendly, approachable, and attentive to their needs. It can help to build trust and rapport with customers, making them feel valued and appreciated. Additionally, being pleasant can contribute to a pleasant atmosphere and overall positive impression of the business, leading to increased customer satisfaction and potentially repeat business.

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  • Current Version
  • Mar 20, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • May 26, 2014
    Quiz Created by
    Azra
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