Professional Behaviors In Healthcare

Negative chatter is not acceptable in any department, regardless of whether it can be overheard by patients or not. It is important to maintain a positive and professional environment at all times. Negative chatter can create a toxic work environment and affect team morale. Additionally, even if patients cannot directly hear the negative chatter, it can still indirectly impact their perception of the department and the quality of care they receive. Therefore, it is essential to discourage negative chatter and promote a culture of respect and professionalism.

In this situation, it is important to maintain professionalism and prioritize the well-being of both the patient and the dental hygienist. By explaining the situation to the dentist and refusing to perform the procedure at that moment, it allows the dentist to assess the situation and make an informed decision. Having the dentist call to reschedule the procedure once the patient has calmed down ensures a more conducive environment for treatment and promotes patient satisfaction. This approach demonstrates empathy and professionalism while also prioritizing the quality of care provided.

Hospital employees do not have extra rights when it comes to viewing their family members' medical records. Access to medical records is governed by strict privacy laws, such as the Health Insurance Portability and Accountability Act (HIPAA), which applies to all individuals regardless of their employment status. Hospital employees are subject to the same rules and regulations as any other individual when it comes to accessing medical records, and they must follow proper protocols and obtain appropriate authorization to view their family members' medical information. Therefore, the statement is false.

The correct answer is to say "I don't know" or "I can't really say" because as a healthcare professional, it is important to maintain patient confidentiality and not disclose any personal information about the patient, including whether alcohol was involved or if they were injured.

The correct answer is to tell the co-worker that abuse is not tolerated in the workplace and to communicate that you will speak with them once they have calmed down. Walking away from the situation is also appropriate as it allows you to remove yourself from the abusive behavior. Referring the matter to your supervisor is another acceptable action as they can address the issue and take appropriate action to resolve it.

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Asking your boss to be off for the fourth of July to go to the beach demonstrates appropriate behavior at work because it shows that you are responsible and considerate enough to request time off in advance. It also shows that you understand the importance of maintaining a work-life balance and are willing to communicate your needs and plans with your superiors. This behavior reflects professionalism and respect for the workplace.

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The only appropriate personal accessory when working with patients is the wedding band etched with the initials of the wearer and their partner. This is because it is a subtle and non-distracting accessory that does not pose any risk or potential harm to the patients. Dangling earrings with a matching bracelet, an employee badge on a Coors Light lanyard, and French tip nail extensions are not appropriate as they can be unhygienic, potentially dangerous, and distracting for patients.

The correct answer is to walk away and tell them that gossip and negativity is not good for department morale. Walking away shows that you are not interested in participating in gossip and avoids getting involved in negative conversations. Telling them that gossip and negativity is not good for department morale promotes a positive work environment and encourages them to focus on more productive and respectful conversations.