Whiteboard Academy Sales: Quiz!
10 Questions
| Total Attempts: 33
(200).jpg "Whiteboard Academy Sales: Quiz!")
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Questions and Answers
- 1.Which of the following are examples of non-transactional probing questions?
- A.
How many windows will you be covering?
- B.
What is the timeline for your project?
- C.
Do you want a wand or cord tilter?
- D.
How important is light control in this room?
- 2.On which site can you offer a wallpaper kit?
- A.
Www.AmericanBlinds.com
- B.
Www.TheHomeDepot.com
- C.
Www.Blinds.com
- D.
None. What is a wallpaper kit?
- 3.Do home Owners Associations prefer that all window coverings have what color facing the street side?
- A.
Tan
- B.
Cream
- C.
White
- D.
Beige
- 4.On our woven wood shades, a movable liner can be completely removed/detached from the shade?
- A.
True
- B.
False
- 5.After putting special notes in the dotted box of an order, the next step is to...
- A.
Put notes in the admin
- B.
Do nothing. You are done!
- C.
Tell Geoff
- D.
Send an email to order processing
- 6.What is the correct way to save a cart?
- A.
Customer's username and customer's email
- B.
Your email and customer's username
- C.
Customer's [email protected]
- D.
Customer's [email protected]
- 7.What is the average time frame for ground shipping?
- A.
5-9 business days
- B.
7-10 business days
- C.
10-14 business days
- D.
1-3 business days
- 8.A customer who is not purchasing for a business, but is buying 20 or more blinds for their home, is eligible for a commercial discount.
- A.
True
- B.
False
- 9.Your customer has 5 blinds and they want to ship to Puerto Rico. How much will the customer pay in shipping fees?
- A.
$30
- B.
$150
- C.
$200
- D.
$250
- 10.If the website indicates a product is on back-order, can you still place the order?
- A.
Yes
- B.
No
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