Whiteboard Academy Sales: Quiz!

10 Questions | Total Attempts: 33

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Whiteboard Academy Sales: Quiz!

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Questions and Answers
  • 1. 
    Which of the following are examples of non-transactional probing questions?  
    • A. 

      How many windows will you be covering?

    • B. 

      What is the timeline for your project?

    • C. 

      Do you want a wand or cord tilter?

    • D. 

      How important is light control in this room?

  • 2. 
    On which site can you offer a wallpaper kit?
    • A. 

      Www.AmericanBlinds.com

    • B. 

      Www.TheHomeDepot.com

    • C. 

      Www.Blinds.com

    • D. 

      None. What is a wallpaper kit?

  • 3. 
    Do home Owners Associations prefer that all window coverings have what color facing the street side?
    • A. 

      Tan

    • B. 

      Cream

    • C. 

      White

    • D. 

      Beige

  • 4. 
    On our woven wood shades, a movable liner can be completely removed/detached from the shade?
    • A. 

      True

    • B. 

      False

  • 5. 
    After putting special notes in the dotted box of an order, the next step is to...
    • A. 

      Put notes in the admin

    • B. 

      Do nothing. You are done!

    • C. 

      Tell Geoff

    • D. 

      Send an email to order processing

  • 6. 
    What is the correct way to save a cart?
  • 7. 
    What is the average time frame for ground shipping?
    • A. 

      5-9 business days

    • B. 

      7-10 business days

    • C. 

      10-14 business days

    • D. 

      1-3 business days

  • 8. 
    A customer who is not purchasing for a business, but is buying 20 or more blinds for their home, is eligible for a commercial discount. 
    • A. 

      True

    • B. 

      False

  • 9. 
    Your customer has 5 blinds and they want to ship to Puerto Rico. How much will the customer pay in shipping fees?
    • A. 

      $30

    • B. 

      $150

    • C. 

      $200

    • D. 

      $250

  • 10. 
    If the website indicates a product is on back-order, can you still place the order?  
    • A. 

      Yes

    • B. 

      No

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