Whiteboard Academy Sales: Quiz!

Explanation
The given answer is correct because the two questions, "What is the timeline for your project?" and "How important is light control in this room?" are examples of non-transactional probing questions. These questions aim to gather more information, insights, or opinions from the respondent rather than just obtaining a simple factual answer. They encourage the respondent to provide more detailed and subjective responses, allowing for a deeper understanding of their needs, preferences, or priorities.

Explanation
AmericanBlinds.com is the correct answer because it is a website where you can offer a wallpaper kit. The other options, TheHomeDepot.com and Blinds.com, do not specifically mention offering a wallpaper kit. The fourth option, "None," suggests that there is no website where you can offer a wallpaper kit, which is incorrect as AmericanBlinds.com does offer this option.

Explanation
Home Owners Associations prefer that all window coverings have a white color facing the street side because it creates a uniform and aesthetically pleasing appearance for the neighborhood. White window coverings reflect sunlight, reducing heat absorption and energy costs. Additionally, white is a neutral color that complements various architectural styles and allows for easy coordination with other exterior elements such as siding or trim.

Explanation
False. On our woven wood shades, a movable liner cannot be completely removed/detached from the shade.

Explanation
After putting special notes in the dotted box of an order, the next step is to put those notes in the admin and send an email to the order processing team. This ensures that the notes are properly documented and communicated to the relevant personnel responsible for processing the order. It is important to take these steps to ensure that the special instructions or requirements mentioned in the notes are not overlooked and are acted upon accordingly.

Explanation
The correct way to save a cart is by associating it with the customer's username and customer's email. This allows for easy retrieval and identification of the saved cart. Alternatively, the customer's [email protected] can also be used as a means of saving the cart, as it provides a unique identifier for the customer. However, using the customer's [email protected] or your own email is not the correct way to save a cart, as it does not provide a direct association with the customer.

Explanation
The average time frame for ground shipping is typically 7-10 business days. This means that it usually takes between 7 to 10 business days for a package to be delivered when using ground shipping. It is important to note that this is an average estimate and the actual delivery time may vary depending on factors such as the distance between the sender and receiver, the shipping carrier used, and any potential delays in transit.

Explanation
A customer who is not purchasing for a business, but is buying 20 or more blinds for their home, is not eligible for a commercial discount.

Explanation
The customer will pay $150 in shipping fees for the 5 blinds to be shipped to Puerto Rico.

Explanation
If the website indicates that a product is on back-order, it means that the product is currently out of stock but will be available for purchase in the future. Therefore, you can still place an order for the product, but it will not be immediately fulfilled.