Sprint Easy Pay Quiz
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- 1.A Sprint Customer with a Samsung S3 Comes into the store. They are looking at the Samsung s5. You perform a upgrade check and notice they are not due for a upgrade until December and are currently on the Everything data 450 min plan. What would you recommend to this customer to get him/her a phone today?
- A.
Pay full retail for the phone today
- B.
Pay the cancel fee and go to another carrier
- C.
Convert to the framily plan and easy pay
- D.
Tell them to wait until their upgrade comes
- 2.The customer in the previous question was looking to start a Framily plan with his single line for now. The customer would like to keep unlimited data and purchase a S5. What would the customer's new plan look like if there no deposit required for the phone?
- A.
$50 Monthly + $20 unlimited data + $27.09 Monthly phone payment
- B.
$55 Monthly + $10 unlimited data + $35.35 Monthly phone payment
- C.
$50 Monthly + $30 unlimited data + $35.35 Monthly phone payment
- D.
$55 Monthly + $20 unlimited data + $27.09 Monthly phone payment
- 3.If Customer's add unlimited data for $20 a month to their Framily plan they will be eligible for an annual upgrade.
- A.
True
- B.
False
- 4.Customers eligible for the early Easy Pay upgrade must meet which of the following requirements. (Select all that apply)
- A.
Prime Credit and past 30 days into their 2 year Contract
- B.
Must be at least 1 year into their current 2 year Contract
- C.
Subprime credit and at least 6 months into their 2 year Contract
- D.
Prime Credit and past 1 year into their 2 year Contract
- 5.If there are 5 lines on the framily plan. What is the access fee per line?
- A.
$55
- B.
$40
- C.
$25
- D.
$35
- 6.A customer who currently has 2 lines on a my way plan with sprint and has unlimited data on both lines. His upgrade are not until Jan 2015 and has prime Credit. After checking his data usage on his my sprint account you notice they use less then 1gb of data on each line. He is looking upgrade both lines to the new HTC one M8. What would be the estimated pre-tax payment if the customer switched to the Framily plan and did easy pay for the 2 phones Monthly? (round up to the nearest whole dollar)
- A.
$170
- B.
$155
- C.
$100
- D.
$195
- 7.On Easy Pay there will be an activation or upgrade fee charged on the customer's bill for which of the following.(Select all that apply)
- A.
Basic Phones
- B.
Tablets
- C.
Smart Phones
- D.
Mobile Broadband
- 8.What out of pocket costs does the customer need to pay at the time of purchase when participating in Sprint Easy Pay? (Select all that apply)
- A.
Sales tax against the Suggested Retail Price
- B.
Activation fee
- C.
1st month payment
- D.
Any applicable down payment
- 9.How Can the customer pay the upfront cost of easy pay?
- A.
Cash Through POS
- B.
Credit Card Through POS
- C.
Credit Card through Beast
- D.
My Best Buy Card Through Beast
- 10.A customer with 3 lines on sprint is looking to switch to a framily plan. They are looking to purchase 3 iphone 5c 16gb and they want to keep unlimited data on all lines. The Customer would like to know their new monthly rate including the payments of the phones. What is is estimated Monthly Rate pre-tax? (round up to the nearest whole dollar)
- A.
204
- B.
195
- C.
264
- D.
296
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