Avoiding Cargo Claims
- 1.What is a cargo claim?
- A.
When the receiver deems product damaged, and rejects the load
- B.
When the receiver does not expect you to arrive
- C.
When the Bill of Lading is lost
- D.
When you have a tire blowout
- 2.How does a claim affect you?
- A.
It damages your pay
- B.
It damages your future with your trucking company
- C.
It damages the reputation of your trucking company
- D.
All of the above
- 3.True or False: There is no risk in signing the Bill of Lading before you read it.
- A.
True
- B.
False
- 4.True or False: When you sign the Bill of Lading, you are accepting full responsibility for the load
- A.
True
- B.
False
- 5.Which of the following can help you to avoid a possible claim?
- A.
Check that the product is in good position a few miles from the receiver
- B.
Tidy up the load so it looks professional
- C.
Call dispatch when you have a question
- D.
All of the above
- 6.Which of the following are problems with a load that you will be responsible for?
- A.
If the load freezes or gets too hot
- B.
If the load is damaged due to poorly driving the truck
- C.
If the load is not packaged correctly
- D.
If the shipper signs the BOL
- 7.True or False: If the load is damaged, it is legally your fault
- A.
True
- B.
False
- 8.How should you secure and load the product?
- A.
Load the product as close together as possible
- B.
Secure the load as the shipper has requested
- C.
Secure the load as quickly as possible
- D.
Secure the load as your dispatcher has requested
- 9.What should you do if you notice that the product is loaded incorrectly?
- A.
Start driving, then call dispatch
- B.
Speak up immediately
- C.
Don't do anything-- the shipper will be blamed
- D.
None of the above
- 10.True or False: You need to protect yourself, because no one will else will.
- A.
True
- B.
False
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