GoGet Carshare Quick Exam Questions

1. If I am inconvenienced by another member, what happens?

I receive a cab fare to anywhere I want.

I receive a refund of my membership.

I get the car for free for a day.

If a member inconveniences me, I will receive a $25 inconvenience credit on my account, which can be used towards a cab fare. Additionally, the member who caused the inconvenience will be charged a $50 penalty.

Explanation

If a member inconveniences me, I will receive a $25 inconvenience credit on my account, which can be used towards a cab fare. Additionally, the member who caused the inconvenience will be charged a $50 penalty.

2. Its 4.30pm and you are due back at 5pm. You are stuck in traffic, and you think you are going to be late. What should you do?

Call GoGet's automated phone booking system and extend my booking by 1 hour.

Drive faster so I get back on time.

Drive normally, and hope no-one notices I am late.

Do nothing.

In this situation, the best course of action would be to call GoGet's automated phone booking system and extend the booking by 1 hour. This ensures that you are following the proper procedure and notifying the company about the delay. Driving faster or hoping no one notices you're late can be risky and unsafe. Doing nothing would not address the issue of being late. Therefore, extending the booking is the most responsible and appropriate action to take.

Explanation

In this situation, the best course of action would be to call GoGet's automated phone booking system and extend the booking by 1 hour. This ensures that you are following the proper procedure and notifying the company about the delay. Driving faster or hoping no one notices you're late can be risky and unsafe. Doing nothing would not address the issue of being late. Therefore, extending the booking is the most responsible and appropriate action to take.

3. What is the rule about petrol?

GoGet will fill up the petrol - I dont have to worry about it.

It must be at least 1/2 full for the next member.

There is no special rule about petrol.

The correct answer is "I must leave it at least 1/4 full for the next member - I can fill it up using the fuel card in the car." This answer indicates that the rule about petrol is that the current user must ensure that the fuel level is at least 1/4 full before returning the car. They can use the fuel card provided in the car to fill it up if needed. This rule ensures that the next member will have enough fuel to use the car.

Explanation

The correct answer is "I must leave it at least 1/4 full for the next member - I can fill it up using the fuel card in the car." This answer indicates that the rule about petrol is that the current user must ensure that the fuel level is at least 1/4 full before returning the car. They can use the fuel card provided in the car to fill it up if needed. This rule ensures that the next member will have enough fuel to use the car.

4. If I accidentally leave the interior or external lights on, or leave the key in the ignition and flatten the battery for the next driver of the vehicle, what happens?

GoGet will deal with it - I don't have to worry.

I receive an inconvenience credit of $25.

The other driver receives a $25 inconvenience credit - thats all.

If the interior or external lights are accidentally left on or the key is left in the ignition, resulting in a flat battery for the next driver of the vehicle, the customer will be charged a $95 flat battery fee. This fee covers the cost of sending someone out to fix the problem and ensure that the vehicle is ready for the next driver.

Explanation

If the interior or external lights are accidentally left on or the key is left in the ignition, resulting in a flat battery for the next driver of the vehicle, the customer will be charged a $95 flat battery fee. This fee covers the cost of sending someone out to fix the problem and ensure that the vehicle is ready for the next driver.

5. If I have an accident, and haven't chosen to reduce my excess, how much will I be charged?

$2950 exces.

$1250 excess if I am 25 or over, $1750 if I am under 25.

$300 excess.

$0.

If the person has an accident and has not chosen to reduce their excess, they will be charged $1250 if they are 25 or over, and $1750 if they are under 25. This means that if they are 25 or over, they will have to pay $1250 as their excess amount, and if they are under 25, they will have to pay $1750 as their excess amount.

Explanation

If the person has an accident and has not chosen to reduce their excess, they will be charged $1250 if they are 25 or over, and $1750 if they are under 25. This means that if they are 25 or over, they will have to pay $1250 as their excess amount, and if they are under 25, they will have to pay $1750 as their excess amount.