Chicago Taxi Rules & Regulations 2013

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1. The chauffer's license must be properly displayed in the place provided when the vehicle:

Explanation

The correct answer is that all answers are correct. This means that the chauffer's license must be properly displayed in the place provided when the vehicle is in a cab stand, at O'Hare Airport, or when it is carrying passengers. In all of these situations, it is important for the chauffer's license to be visible and easily accessible to ensure compliance with regulations and to provide a sense of security and trust to passengers.

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About This Quiz
Chicago Taxi Rules & Regulations 2013 - Quiz

This quiz assesses knowledge of the 2013 Chicago Taxi Rules & Regulations. It covers fare negotiation, ride sharing rates, chauffeur responsibilities, leasing rules, and route requirements for taxi... see moredrivers in Chicago, ensuring compliance and service quality. see less

2. What is the maximum time allowed to wait for additional passengers at O'Hare Airport
under the Shared Ride Program when one passenger is already seated in the cab?

Explanation

The maximum time allowed to wait for additional passengers at O'Hare Airport under the Shared Ride Program when one passenger is already seated in the cab is 10 minutes. This means that if no additional passengers join within 10 minutes, the cab can proceed with the journey.

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3. What is the proper procedure to follow when a chauffeur finds any package – article – baggage or goods of any kind left in the vehicle? 

Explanation

When a chauffeur finds any package, article, baggage, or goods left in the vehicle, the proper procedure is to take it to the department of consumer services or a cab company that has a lost and found facility. This ensures that the item is safely stored and can be returned to its rightful owner. Reporting it to the police department may not be necessary unless the item is suspicious or potentially dangerous. Taking the article back to the last destination address may not be feasible or practical, as the owner may have already left the location. Looking for identification to determine ownership is a good practice, but ultimately, the item should be handed over to the appropriate department or company for safekeeping.

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4. Who may participate in Shared Ride program?  

Explanation

All taxicabs may participate in the Shared Ride program. This means that any taxicab, regardless of its designation or the driver's experience, is eligible to be a part of the program.

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5. Any chauffer who violates any order rule or regulation relating to the administration or enforcement of Chapter 28 may be suspended by the Commissioner of Consumer Services period of from ____ to ____ days.

Explanation

The correct answer is 1 to 29. This means that any chauffeur who violates any order rule or regulation relating to the administration or enforcement of Chapter 28 may be suspended by the Commissioner of Consumer Services for a period of 1 to 29 days.

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6. Who has complete authority to make final decisions pertaining to loading shared ride pass at the airport?

Explanation

The starter has complete authority to make final decisions pertaining to loading shared ride pass at the airport. This is because the starter is responsible for managing the flow of vehicles and ensuring the smooth operation of the shared ride service. They have the authority to determine which vehicles are eligible to load passengers with a shared ride pass, based on factors such as availability, capacity, and scheduling. The starter's role is crucial in coordinating the shared ride service and making decisions that optimize efficiency and customer satisfaction.

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7. A lessee (driver) can not be required by the lessor (affiliation) to lease for more than  a __ period at one time. 

Explanation

A lessee (driver) cannot be required by the lessor (affiliation) to lease for more than 24 hours at one time. This means that the maximum duration of a lease agreement between the driver and the affiliation is limited to 24 hours.

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8. When a taxi driver changes his/her place of residence which of the following is the proper procedure to follow?

Explanation

The proper procedure to follow when a taxi driver changes his/her place of residence is to notify the Department of Consumer Services Public Vehicle Operations within 72 hours and notify the Secretary of State. This ensures that both relevant authorities are informed of the change in residence in a timely manner.

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9. The passenger who is first in waiting line at
airport terminal:

Explanation

The correct answer is "All of the answers are correct" because as the first passenger in the waiting line at the airport terminal, they have the freedom to choose any cab in line, whether it is a shared ride or not. They also have the option to take the first cab in line if they prefer. Therefore, all of these answers are valid for the first passenger in the waiting line.

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10. If a licensed chaueffur leases a vehicle for 24 hours – how many drivers may legally operate the taxi cab during that period?

Explanation

If a licensed chauffeur leases a vehicle for 24 hours, only one driver may legally operate the taxi cab during that period. This is because the chauffeur is the one who has obtained the license and is responsible for driving the vehicle. Leasing the vehicle does not grant permission for multiple drivers to operate it. Therefore, the correct answer is one.

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11. When a chauffeur is accused of a violation he / she is entitled to

Explanation

The correct answer is that all answers are correct. When a chauffeur is accused of a violation, they have the right to be represented by a lawyer of their own choosing, request the police officer who issued the citation to be present, and present evidence on their own behalf. These rights ensure that the chauffeur has a fair and just process when dealing with the accusation.

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12. Chauffeur shall make available upon the passenger's request a fully completed 

Explanation

The correct answer is "Receipt." A receipt is a document that serves as proof of payment for a service or product. In this context, the chauffeur is required to provide a receipt to the passenger upon their request. The other options, such as a tap voucher, lease agreement, and chauffeur's license, are not directly related to proof of payment and do not fulfill the requirement stated in the question.

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13. Regarding the passing of the eye exam , what is the minimal requirement?

Explanation

The minimal requirement for passing the eye exam is having a visual acuity of 20/40. This means that the person can see at 20 feet what a person with normal vision can see at 40 feet. A visual acuity of 20/40 is considered to be below average but still acceptable for most daily activities.

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14. Should the chauffeur of a taxicab thoroughly search the interior of his/her vehicle

Explanation

The correct answer is immediately at the end of each trip because it is important for the chauffeur to ensure that no personal belongings or valuable items are left behind by the passengers. Additionally, searching the interior of the vehicle after each trip helps to maintain cleanliness and tidiness, creating a positive impression for future passengers. It is a standard practice in the taxi industry to conduct this search to ensure the well-being of both the passengers and the vehicle.

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15. Can a lessee sublease his vehicle during the time period for which he has it leased? 

Explanation

The correct answer is "You cannot sub-lease your vehicle." This means that a lessee is not allowed to sublease their vehicle during the time period for which they have it leased.

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16. If you are convicted of 2 moving violation within 12 months period, how many hours of training must you undergo?

Explanation

If a person is convicted of 2 moving violations within a 12-month period, they must undergo 8 hours of training. Additionally, they must also complete 2 hours of training behind the wheel. This suggests that the person needs to complete a total of 10 hours of training, with 8 hours being classroom training and 2 hours being practical training behind the wheel.

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17. When arriving without a passenger at O'Hare International Airport, where do you first  proceed? 

Explanation

When arriving without a passenger at O'Hare International Airport, the first place to proceed to is the Taxi Cab Staging area. This is where taxis wait to pick up passengers and it is the designated area for passengers to find a taxi. The Upper level starter gate and Lower level starter area are not relevant to arriving without a passenger, and United Airline Terminal One is specific to United Airlines and not applicable to all passengers.

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18. A Taxicab may be left unattended in the Terminal Loading Zone area?

Explanation

A taxicab may not be left unattended in the Terminal Loading Zone area at any time.

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19. Lost articles not claimed by proper owner shall be turned over to the finder

Explanation

Lost articles that are not claimed by their proper owner within 90 days will be turned over to the finder. This means that if someone loses an item and it is found by someone else, the finder must hold onto the item for a period of 90 days. If the original owner does not come forward to claim the item within this time frame, the finder can then keep or dispose of the item as they see fit.

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20. A chauffeur returning from a short trip will enter in the staging area provided the  driver receipt shows no more than minutes.   

Explanation

The chauffeur will enter the staging area if the driver receipt shows no more than 40 minutes. This means that if the receipt shows 40 minutes or less, the chauffeur can enter the staging area.

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21. Regarding the requirement for servicing underserved areas , a driver must respond to requests for service in these areas a least              _____ during each 24 hours ____ period , or at least 7 times during a  _______

Explanation

A driver must respond to requests for service in underserved areas at least once during each 24-hour period or at least 7 times during a weekly lease. This means that the driver must either respond to a request for service in an underserved area once every day or a total of 7 times within a week-long lease. This ensures that the driver is actively providing service in areas that are typically overlooked or underserved.

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22. Taxi cab chauffeur shall take the most __ to the passenger's destination.

Explanation

The correct answer is "Direct route unless specifically directed by the passenger to take an alternate route." This means that the taxi cab chauffeur should take the shortest and most efficient route to the passenger's destination, unless the passenger specifically asks for a different route.

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23. Maintaining professionalism with your customer is important because  

Explanation

Maintaining professionalism with your customer is important because it helps to communicate your best image and positive attitude, creates a good first impression, and before you open your mouth, your appearance speaks for you.

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24. How many passengers are allowed for share ride?

Explanation

The correct answer is minimum 2, maximum 4. This means that at least 2 passengers are required for a share ride, but no more than 4 passengers are allowed. This ensures that there are enough people to share the ride and split the cost, but also maintains a reasonable limit on the number of passengers to ensure comfort and safety.

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25. Jitney service cars do not need licensing. A driver can use his private car to provide this service.

Explanation

The statement is false because jitney service cars do need licensing. Licensing ensures that the drivers and vehicles meet certain safety and quality standards, protecting both passengers and drivers. Using a private car without proper licensing for providing this service can be illegal and unsafe.

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26. When there are cabs waiting in on established cab stand a cruising cab may accept a load?

Explanation

A cruising cab may accept a load across the street from the established cab stand because even though there are cabs waiting in front, in back, and alongside the stand, the cruising cab can still pick up passengers across the street. This allows for a more efficient distribution of customers among the available cabs and ensures that passengers can easily access a cab even if they are not directly in front of the stand.

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27. Which does NOT apply to livery pick-ups?  

Explanation

Passengers may not flag an empty limo seen on the street for livery pick-ups. Livery pick-ups require that engagements must be previously arranged, arrangements must be made through the office where the vehicle is operated, and a fixed charge or rate is agreed upon in advance.

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28. Which statement does not apply to group ride?  

Explanation

The statement "Each passenger pays $10.00" does not apply to group ride because it is mentioned in the other statements that only one fare is collected and the last passenger is required to pay the fare. Therefore, it implies that each passenger does not pay $10.00 individually.

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29. When would it be WRONG to take an indirect route  

Explanation

Taking an indirect route to increase the fare would be considered wrong because it goes against ethical and professional standards. As a driver, the primary responsibility is to provide efficient and safe transportation to the passenger. Choosing an indirect route solely to increase the fare is dishonest and takes advantage of the passenger's trust. It is important to prioritize the passenger's needs and provide them with the most direct and efficient route possible.

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30. The southern boundary for a short trip from O'Hare is

Explanation

The southern boundary for a short trip from O'Hare is Irving Park. This suggests that if someone is taking a short trip from O'Hare, Irving Park would be the furthest south they would go.

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31. Projecting a "positive image" at all times means:

Explanation

Projecting a "positive image" at all times means being aware of your appearance, hygiene, language, and attitude. This implies that it is not just about being positive in attitude, but also about presenting oneself in a professional and respectful manner. It involves maintaining a clean and neat appearance, practicing good hygiene, using appropriate language, and having a positive and respectful attitude towards others. This overall image reflects professionalism and can contribute to building positive relationships and perceptions.

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32. No cab shall be permitted at a terminal unless the chauffeur has a _______ for the terminal. 

Explanation

To ensure orderly and regulated operations at the terminal, a chauffeur must have a valid staging area ticket or pre-arranged ride form. This ticket or form serves as proof that the chauffeur has obtained permission to be at the terminal and pick up passengers. It helps to manage the flow of cabs and prevents unauthorized vehicles from entering the terminal area.

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33. While you're public chauffeur's license is under suspension you

Explanation

When your public chauffeur's license is under suspension, you are not allowed to operate a public passenger vehicle. This means that you cannot drive a vehicle that is used for transporting passengers for hire. The suspension of your license prohibits you from performing this specific task until the suspension is lifted or resolved.

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34. A taxi is unattended at the airport

Explanation

When the taxi driver is more than 10 feet away from his vehicle in the staging area, the taxi is considered unattended. This means that the driver is not present and available to attend to any potential passengers or provide transportation services. It is important for the driver to be near the vehicle in order to ensure safety, accessibility, and efficient service.

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35. Which of the following is correct?

Explanation

All of the answers are correct because each statement provides a valid reason for why littering is a problem. Littering can attract disease-carrying rats, as they are attracted to the food and shelter that litter provides. Littering can also attract birds, which can pose a risk to aircraft at airports by potentially causing damage to the engines or other parts of the plane. Additionally, littering is a violation of public chauffeur rules and regulations, which means it is prohibited at any time and place. Therefore, all of the given statements highlight different aspects of why littering is a problem.

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36. Veda has been driving for a few months now and a few long time cab drivers told her that she should '' steer '' customers to the location that she drops off frequently especially since most of them pay $5.00 per customer brought there. What do you say to this suggestion to Veda?

Explanation

The correct answer is "The city says no, no soliciting patronage." This means that the city has a rule or regulation in place that prohibits drivers from actively seeking or encouraging customers to go to a specific location for personal gain. It is important for Veda to follow this rule and not steer customers to a specific location in order to receive the additional $5.00 payment.

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37. A driver found liable two times for refusal of service to individual with a guide dog will…

Explanation

If a driver is found liable two times for refusing service to an individual with a guide dog, they will have their license revoked. This means that their driving privileges will be permanently taken away, and they will no longer be allowed to legally operate a vehicle. This is a severe consequence for their repeated discrimination against individuals with disabilities and their guide dogs.

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38. Which of the following is NOT a boundary of O'hare and Midway Airports' shared Ride Program?

Explanation

The shared ride program for O'Hare and Midway Airports does not have 35th street as a boundary. The other options, Fullerton, Ashland, and Lake Michigan, are all boundaries of the shared ride program.

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39. No taxicab chauffeur shall refuse Person transportation in an unoccupied cab to any destination within the City or suburbs unless

Explanation

The correct answer is that the chauffeur is on his/her way to pick up a passenger in answer to a call for service. This means that if the chauffeur is already occupied or has received a request for a pick-up, they are allowed to refuse transportation to another passenger.

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40. If you refuse a fare because you do not know the location of the requested destination – what action will be taken against you?

Explanation

If a driver refuses a fare because they do not know the location of the requested destination, they will be charged with a refusal of service violation. Additionally, they will be required to retake the chauffeur's test as a consequence.

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41. The term ''Cab Stand'' refer to?

Explanation

The term "Cab Stand" refers to the roadway alongside the curb that is designated by a city ordinance for taxi cabs to wait for passengers.

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42. A driver may negotiate a fare or flat rate lower than the metered rate before beginning a trip , but what would the requirement be?

Explanation

The requirement for a driver to negotiate a fare or flat rate lower than the metered rate before beginning a trip is that the trip must be estimated to exceed 5 miles and the meter is used. This means that if the estimated distance of the trip is less than 5 miles, the driver cannot negotiate a lower fare and must charge the metered rate. However, if the estimated distance is more than 5 miles, the driver and customer can negotiate a lower fare before starting the trip. The use of the meter ensures that the fare is still calculated accurately based on the actual distance traveled.

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43. What is the rate of share ride from Midway withim the designated boundaries?

Explanation

The rate of a share ride from Midway within the designated boundaries is $18.

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44. At the beginning of a trip, a public chauffeur and a passenger are able to negotiate  a fare (must be lower than what is on the cab's meter). Where is this not allowed? 

Explanation

At O'Hare International and Midway airports, as well as Union Station and Oglivie Transportation Center, negotiating a fare lower than what is on the cab's meter is not allowed.

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45. A Cab entering a Cab stand:

Explanation

When a cab enters a cab stand, it is required to take the last position. This means that the cab should join the queue of cabs already waiting and take the spot at the end of the line. This ensures fairness and orderliness in the cab stand, allowing each cab to take turns in serving customers. By taking the last position, the cab follows the established rules and avoids disrupting the flow of traffic in the cab stand.

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46. When the shared Ride in effect at O'Hare and Midway Airports?

Explanation

The correct answer is "While starters are on duty." This means that the shared ride is only in effect when the starters, who are responsible for organizing and coordinating the shared rides, are present and working. It implies that the shared ride service is not available at all times, but only when the starters are working.

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47. When may a driver allow a  passenger in the front seat?

Explanation

A driver may allow a passenger in the front seat when they are off duty and have the 'not for hire' sign clearly displayed, when the passenger has written authorization from the commissioner, or when all other seats are occupied. Therefore, the correct answer is "All of the above".

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48. From O'Hare , which of the following statement is NOT correct?

Explanation

The east side limit for a short trip ride is not Harlem.

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49. Taxicab with passengers may discharge their fair:

Explanation

Taxicabs with passengers may discharge their fare only if they go to the bus shuttle center or the airport hotel. This means that if a passenger requests to be dropped off at either of these locations, the taxi driver is allowed to let them out. However, if the passenger insists on being dropped off somewhere else or if the upper level is crowded, the taxi cannot discharge their fare. In all other cases, the taxi must continue to transport the passengers to their intended destination.

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50. When is ilegal to display the Not For Hire sign?

Explanation

The Not For Hire sign is illegal to display when a taxi cab is parked or standing in any Cab Stand. This means that when a taxi is in a designated area for taxis to wait for passengers, it is not allowed to have the Not For Hire sign displayed. This ensures that taxis in Cab Stands are available for hire and not refusing potential passengers.

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51. Which of the suburbs listed below is within the short trip boundaries from O'Hare International  Airport? 

Explanation

Harwood Heights is within the short trip boundaries from O'Hare International Airport.

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52. What is the rate per person for a shared ride from O'Hare Airport within the
designated boundaries?

Explanation

The rate per person for a shared ride from O'Hare Airport within the designated boundaries is $24.

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53. A chauffeur needs Not to start the taxi-meter when:

Explanation

When the "Share ride is in effect," the chauffeur does not need to start the taxi-meter. This means that the fare for the ride will be divided among multiple passengers who are sharing the same ride. The cost of the fare will not be calculated based on the distance traveled or time taken, but rather on the number of passengers sharing the ride. Therefore, there is no need for the chauffeur to start the taxi-meter in this case.

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54. Where must a taxicab chauffeur be in order to be hired when his/her vehicle occupies
a position in a taxicab stand?

Explanation

When a taxicab chauffeur's vehicle occupies a position in a taxicab stand, they must be standing immediately next to their vehicle in order to be hired. This means that they need to be physically present and readily available for passengers to approach them and hire their services. Being within 6 feet of their vehicle, at the wheel of their vehicle, or anywhere they can see the vehicle does not guarantee their availability for hire as they may not be easily accessible to potential passengers.

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55. The best way to prevent customer dissatisfaction is to:

Explanation

Anticipating passenger's needs is the best way to prevent customer dissatisfaction because it allows the company to proactively address their concerns and provide a personalized and efficient service. By understanding and predicting what the customer may require, the company can ensure that their expectations are met or exceeded, leading to a positive experience. This approach demonstrates a proactive and customer-centric approach, which is crucial in maintaining customer satisfaction and loyalty.

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56. Which statement does NOT apply to livery pickups?

Explanation

Both statements a and d do not apply to livery pickups. Livery pickups are not flagged down on the street like empty limos, and they are not allowed to wait for pick-ups at cab stands for more than 30 minutes. Instead, arrangements for livery pickups must be made through the office where the vehicle is operated, and a fixed charge or rate is charged for the service.

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57. A major offense committed by a chauffeur who has previously been found guilty of committing ______ or more major offense shall be deemed an aggravated major offense:

Explanation

If a chauffeur has previously been found guilty of committing one or more major offenses, any major offense they commit afterwards will be considered an aggravated major offense.

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58.  You change your name. How many days do you have to change your license with dept of consumers

Explanation

When you change your name, you are required to update your license with the department of consumers within a specific timeframe. In this case, you have 30 days to make the necessary changes to your license. This means that you must submit the required documents and complete the necessary paperwork within 30 days of changing your name. Failing to do so may result in penalties or legal consequences.

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59.  Which statement applies to liveries:
 

Explanation

The given options do not provide an accurate statement about liveries. Liveries refer to vehicles that are hired for private use, typically with a driver. The options provided in the question do not pertain to liveries, thus the correct answer is "None of the answers."

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The chauffer's license must be properly displayed in the place...
What is the maximum time allowed to wait for additional...
What is the proper procedure to follow when a chauffeur finds any...
Who may participate in Shared Ride program?  
Any chauffer who violates any order rule or regulation relating to the...
Who has complete authority to make final decisions pertaining to...
A lessee (driver) can not be required by the lessor (affiliation) to...
When a taxi driver changes his/her place of residence which of the...
The passenger who is first in waiting line at airport terminal:
If a licensed chaueffur leases a vehicle for 24 hours – how many...
When a chauffeur is accused of a violation he / she is entitled to
Chauffeur shall make available upon the passenger's request a...
Regarding the passing of the eye exam , what is the minimal...
Should the chauffeur of a taxicab thoroughly search the interior...
Can a lessee sublease his vehicle during the time period for which he...
If you are convicted of 2 moving violation within 12 months period,...
When arriving without a passenger at O'Hare International Airport,...
A Taxicab may be left unattended in the Terminal Loading Zone area?
Lost articles not claimed by proper owner shall be turned over to the...
A chauffeur returning from a short trip will enter in the staging area...
Regarding the requirement for servicing underserved areas , a driver...
Taxi cab chauffeur shall take the most __ to the passenger's...
Maintaining professionalism with your customer is important because...
How many passengers are allowed for share ride?
Jitney service cars do not need licensing. A driver can use his...
When there are cabs waiting in on established cab stand a cruising cab...
Which does NOT apply to livery pick-ups?  
Which statement does not apply to group ride?  
When would it be WRONG to take an indirect route  
The southern boundary for a short trip from O'Hare is
Projecting a "positive image" at all times means:
No cab shall be permitted at a terminal unless the chauffeur has a...
While you're public chauffeur's license is under suspension you
A taxi is unattended at the airport
Which of the following is correct?
Veda has been driving for a few months now and a few long time cab...
A driver found liable two times for refusal of service to individual...
Which of the following is NOT a boundary of O'hare and Midway...
No taxicab chauffeur shall refuse Person transportation in an...
If you refuse a fare because you do not know the location of the...
The term ''Cab Stand'' refer to?
A driver may negotiate a fare or flat rate lower than the metered rate...
What is the rate of share ride from Midway withim the designated...
At the beginning of a trip, a public chauffeur and a passenger are...
A Cab entering a Cab stand:
When the shared Ride in effect at O'Hare and Midway Airports?
When may a driver allow a  passenger in the front seat?
From O'Hare , which of the following statement is NOT correct?
Taxicab with passengers may discharge their fair:
When is ilegal to display the Not For Hire sign?
Which of the suburbs listed below is within the short trip boundaries...
What is the rate per person for a shared ride from O'Hare Airport...
A chauffeur needs Not to start the taxi-meter when:
Where must a taxicab chauffeur be in order to be hired when...
The best way to prevent customer dissatisfaction is to:
Which statement does NOT apply to livery pickups?
A major offense committed by a chauffeur who has previously been found...
 You change your name. How many days do you have to change your...
 Which statement applies to liveries:  
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