Beauty Salon Management Professional - Qp10

The explanation for the given correct answer is that a manager is responsible for providing direction and leadership to a team, whereas an administrative role typically focuses on performing clerical and organizational tasks. The salon manager not only oversees the day-to-day operations but also guides and motivates the team, sets goals, and ensures efficient functioning of the salon. Therefore, it can be concluded that the statement is true.

A business plan is a necessary requirement if you need to approach the bank for finance. This is because a business plan outlines the details of your business, including your goals, strategies, financial projections, and market analysis. It shows the bank that you have a clear understanding of your business and its potential for success. Additionally, a business plan demonstrates your ability to manage and grow your business, which gives the bank confidence in lending you the necessary funds.

Managers who have direct contact with customers are more likely to understand the expected levels of service at each interaction point with the customer. This is because they have firsthand experience and can directly observe and interact with customers. They can gather feedback, identify customer needs and preferences, and make informed decisions to improve the quality of service. Therefore, it is true that managers with direct customer contact have a good chance of understanding the expected levels of service at each touchpoint.

Malcolm is the correct answer because the question asks for the name of the person who confirms that business plans are like strategic plans for an individual business unit. The given statement mentions that Professor Macdonald, who is recognized as a world authority on marketing planning, confirms this. Since Malcolm is the only option that matches the name mentioned in the statement, he is the correct answer.

The statement suggests that over half of new businesses fail in the first year due to a lack of a clear, well thought-out plan and cash flow issues. However, the correct answer is False. This means that the statement is not accurate and that over half of new businesses do not fail in the first year for these reasons.