SAP Concur Expense Management Quiz! Trivia

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SAP Concur Expense Management Quiz! Trivia - Quiz

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Questions and Answers
  • 1. 

    The system Concur uses to log and track customer cases is called ____________.

    Explanation
    The system Concur uses to log and track customer cases is called Salesforce, SF, or Sales force.

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  • 2. 

    The majority of clients allow the end-users to add their own approvers.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement claims that the majority of clients allow end-users to add their own approvers. However, the correct answer is false because in most cases, clients have control over who can be an approver and end-users do not have the authority to add their own approvers. The decision-making power lies with the clients, not the end-users.

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  • 3. 

    The rules surrounding the creation of an expense are controlled by

    • A.

      Workflow

    • B.

      Policy

    • C.

      Groups

    • D.

      Employee ID

    Correct Answer
    B. Policy
    Explanation
    The creation of an expense is controlled by policy. Policies are guidelines or rules set by an organization to regulate various aspects of its operations, including expenses. These policies dictate what expenses are allowed, how they should be documented, and the approval process for reimbursement. By following the policy, employees ensure that their expenses are in compliance with the organization's guidelines and can be appropriately reimbursed. Workflow, groups, and employee ID may play a role in the expense creation process, but ultimately, it is the policy that governs and controls it.

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  • 4. 

    Once a report has been submitted it is sent for approval. What is the name of the approval process?

    • A.

      Forms

    • B.

      Policy

    • C.

      Workflow

    • D.

      Allocations

    Correct Answer
    C. Workflow
    Explanation
    The approval process for a submitted report is called a workflow. A workflow is a sequence of tasks or steps that need to be completed in a specific order to achieve a desired outcome. In this case, the report goes through a series of approval steps or tasks within the workflow before it is finalized and approved.

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  • 5. 

    When a user clicks on the 'New Expense Report' what form is used to begin the expense report?

    • A.

      Expense

    • B.

      Itemization

    • C.

      Header

    • D.

      Allocation

    Correct Answer
    C. Header
    Explanation
    When a user clicks on the 'New Expense Report', the form that is used to begin the expense report is the Header form. The Header form typically includes fields for the employee's name, date, purpose of the expense report, and any other relevant information that needs to be filled out before adding itemized expenses. This form serves as the starting point for creating a new expense report and provides essential details for tracking and managing the expenses.

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  • 6. 

    An end user can identify a required field by __________.

    Correct Answer
    Red Bar or Red Line on Left
    Explanation
    An end user can identify a required field by the presence of a red bar or red line on the left side. This visual cue helps the user to easily recognize which fields are mandatory and need to be filled out. The red color stands out and draws attention, ensuring that the user does not miss any important information that needs to be provided.

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  • 7. 

    A user calls and says they have a corporate card charge appearing in Expense that is not an allowable expense per the company policy. The company will not pay for it.  How should the employee account for this expense?

    • A.

      Delete the charge

    • B.

      Ignore the expense

    • C.

      Use the Personal Expense Checkbox

    Correct Answer
    C. Use the Personal Expense Checkbox
    Explanation
    The employee should use the Personal Expense Checkbox to account for this expense. This indicates that the expense is a personal one and should not be reimbursed by the company. By checking this box, the employee acknowledges that they are responsible for the payment of this expense and it will not be included in their reimbursement request.

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  • 8. 

    What permission allows a user to use the expense system?

    • A.

      Expense Processor

    • B.

      Expense Approver

    • C.

      Expense User

    Correct Answer
    C. Expense User
    Explanation
    The permission that allows a user to use the expense system is "Expense User". This permission grants the user access to the expense system, allowing them to submit, track, and manage their expenses. The user will be able to enter and save expense details, upload receipts, and submit expense reports for approval. This permission does not include the ability to process or approve expenses, which are separate permissions.

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  • 9. 

    In order to view a user’s profile, you would go to Administration > Company Admin > ________.

    Correct Answer
    User Administrator
    User Admin
    Explanation
    To view a user's profile, you would go to Administration > Company Admin > User Administrator or User Admin. This suggests that within the administration settings, there is a section specifically for managing users and their profiles. The options "User Administrator" and "User Admin" indicate that either of these sections would allow access to view user profiles.

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  • 10. 

    An end-user calls in and says they selected the wrong policy when creating their expense report. Can they go back in and change the policy on that report?

    • A.

      Yes

    • B.

      No

    Correct Answer
    B. No
    Explanation
    Once an expense report is created and a policy is selected, it cannot be changed. The end-user will need to create a new expense report with the correct policy selected.

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  • 11. 

    Can a report be returned to an end-user once it has been exported in the SAE extract for payment? 

    • A.

      Yes

    • B.

      No

    Correct Answer
    B. No
    Explanation
    Once a report has been exported in the SAE extract for payment, it cannot be returned to an end-user. This suggests that once the report has been exported, it is considered final and cannot be modified or reversed.

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  • 12. 

    When creating a report, basic information may be pre-populated. Where does this data in the report header originate from within the system?

    Correct Answer
    Copy Down from the employee profile
    Explanation
    The data in the report header originates from the employee profile. It is copied down from the employee profile and pre-populated in the report. This ensures that basic information such as employee name, ID, and contact details are automatically included in the report header without the need for manual entry.

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  • 13. 

    What role allows an Expense Administrator to access the Concur Support portal to open a case with client support?

    Correct Answer
    Authorized Support Contact
    ASC
    Explanation
    The role of an Authorized Support Contact (ASC) allows an Expense Administrator to access the Concur Support portal and open a case with client support. This role grants the necessary permissions and privileges to interact with the support team and seek assistance for any issues or queries related to Concur.

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