SAP Concur Employee Exam

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  • 1/46 Questions

    An end user calls and says they have a corporate card charge appearing in Expense that is not an allowable expense per the company policy. The company will not pay for it.  How should the employee account for this expense?

    • Delete the charge
    • Ignore the charge
    • Use the Personal Expense checkbox
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About This Quiz

SAP Concur is an American company, that provides travel and expense management services to businesses. This quiz is specially designed for SAP Concur employees, to test their professional skills. Take this quiz and prove you are an asset to the company by acing it.

SAP Concur Employee Exam - Quiz

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  • 2. 

    All active employees in a client site have the ability to change the error message of an Audit Rule.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement implies that all active employees in a client site have the ability to change the error message of an Audit Rule. However, this is not true as not all employees should have the authority to modify the error message. It is important to restrict access to such critical functionalities to prevent unauthorized changes and maintain data integrity. Therefore, the correct answer is False.

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  • 3. 

    What does VAT stand for?

    Correct Answer
    Value Added Tax
    Explanation
    VAT stands for Value Added Tax. This is a type of consumption tax that is levied on the value added to a product or service at each stage of its production or distribution. It is commonly used in many countries around the world as a way to generate revenue for the government. VAT is typically included in the price of goods and services and is paid by the end consumer.

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  • 4. 

    The majority of clients allow the end users to add their own approvers.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement suggests that most clients provide the option for end users to add their own approvers. However, the correct answer is false, indicating that the majority of clients do not offer this capability.

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  • 5. 

    It is possible to upload receipts to a singular line item or to the whole report.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Users have the option to upload receipts either to a specific line item within a report or to the entire report itself. This flexibility allows users to easily attach receipts to the appropriate expense entry or to provide supporting documentation for the entire report.

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  • 6. 

    Expense types may be shared between policies.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Expense types being shared between policies means that multiple policies can have the same expense types listed. This allows for consistency and ease of management when it comes to tracking and categorizing expenses across different policies. It also ensures that the same expense types are used for similar types of expenses, making it easier to compare and analyze data across policies.

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  • 7. 

    Some companies require users to deduct their commute when calculating mileage.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Some companies require users to deduct their commute when calculating mileage because they consider the commute as personal travel and not related to work. By deducting the commute, the company ensures that only business-related mileage is reimbursed or accounted for. This practice helps in accurately calculating the expenses and ensuring that only valid business-related travel is considered for reimbursement or tax purposes.

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  • 8. 

    When logging in through the website the Concur login id is not case sensitive but the password is case sensitive.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The explanation for the given correct answer is that when logging in through the website, the Concur login ID is not case sensitive, which means that it does not matter whether the letters are uppercase or lowercase. However, the password is case sensitive, which means that the letters must be entered exactly as they were set up, with the correct combination of uppercase and lowercase letters. Therefore, the statement "When logging in through the website, the Concur login ID is not case sensitive but the password is case sensitive" is true.

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  • 9. 

    A report can be returned to an end user once it has been exported in the SAE extract for payment? 

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Once a report has been exported in the SAE extract for payment, it cannot be returned to an end user. The export process is typically final and irreversible, meaning that the report is permanently removed from the system and cannot be accessed or retrieved again. Therefore, the statement is false.

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  • 10. 

    A delegate of an approver can approve a report that they created for that person.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement suggests that a delegate of an approver can approve a report that they created for that person. However, this is not true. A delegate can only approve a report on behalf of the person they are representing, but they cannot approve a report that they themselves created.

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  • 11. 

    When a user clicks on 'New Expense Report' what form is used to begin the expense report?

    • Expense

    • Itemization

    • Header

    • Allocation

    Correct Answer
    A. Header
    Explanation
    When a user clicks on 'New Expense Report', the form that is used to begin the expense report is the Header form. The Header form typically includes fields for entering general information about the expense report, such as the employee name, date, purpose, and any other relevant details. This form serves as the starting point for creating a new expense report and provides a place to input essential information before proceeding to itemize and allocate expenses.

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  • 12. 

    What type of form would contain a custom field called Airfare Class of Service?

    • Employee

    • Expense Entry

    • Expense Allocation

    Correct Answer
    A. Expense Entry
    Explanation
    An Expense Entry form would contain a custom field called Airfare Class of Service. This form is typically used to record and track expenses incurred by employees, including airfare expenses. The custom field Airfare Class of Service allows the user to specify the class of service for the airfare, such as economy, business, or first class. This information is important for tracking and analyzing travel expenses.

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  • 13. 

    Policies control the report settings, and Groups control the Employee settings.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    This statement is true because policies are used to determine the settings and configurations for generating reports, while groups are used to manage and control the settings specific to employees. Policies are applied at a higher level to control the overall report settings, while groups are used to manage individual employee settings within those policies.

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  • 14. 

    If an end user wants something added to a list, what should you do?

    • Add it yourself

    • Escalate to Support

    • Advise them the lists can't be updated

    • Advise them to talk to their internal Program Administrator to add it

    Correct Answer
    A. Advise them to talk to their internal Program Administrator to add it
    Explanation
    When an end user wants something added to a list, the best course of action is to advise them to talk to their internal Program Administrator to add it. This is because the Program Administrator is responsible for managing and updating lists, and they have the necessary permissions and knowledge to make the required additions. By directing the end user to the Program Administrator, it ensures that the request is handled by the appropriate person who can effectively make the necessary updates to the list.

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  • 15. 

    All Expense Types must use the same Expense form.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because different expense types can have different requirements and therefore may require different expense forms. It is not necessary for all expense types to use the same form.

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  • 16. 

    Concur Support have access to see or modify the end user's full credit card account number.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Concur Support does not have access to see or modify the end user's full credit card account number. This is to ensure the security and privacy of the end user's financial information.

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  • 17. 

    In order to view a user’s profile, you would go to Administration > Company > Company Admin > ________.

    Correct Answer
    User Administration
    User Admin
    Explanation
    To view a user's profile, you would go to Administration > Company > Company Admin > User Administration or User Admin. This option allows access to the user management section where you can find and view user profiles.

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  • 18. 

    Which Expense Type typically forces Itemization?

    Correct Answer
    hotel
    Hotel
    Explanation
    The expense type that typically forces itemization is hotel.

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  • 19. 

    The End User can opt in or out of system/status emails such as notification of an available credit card transaction.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement is true because the end user has the option to choose whether they want to receive system/status emails, such as notifications for available credit card transactions. This means that the end user has control over their email preferences and can decide whether they want to be notified about such transactions or not.

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  • 20. 

    ExpenseIt can be used to book travel

    • True

    • False

    Correct Answer
    A. False
    Explanation
    ExpenseIt cannot be used to book travel.

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  • 21. 

    A Request can be split between multiple expense reports.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    A request can be split between multiple expense reports, meaning that if a request involves multiple expenses, each expense can be reported separately in different expense reports. This allows for better organization and tracking of expenses, especially when multiple individuals or departments are involved in the request. Splitting the request between multiple expense reports also allows for easier approval and reimbursement processes, as each expense can be reviewed and processed individually.

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  • 22. 

    If a portion of an Expense needs to be marked as personal, this is done using Allocations.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Allocations are not used to mark a portion of an Expense as personal. Allocations are used to distribute or allocate expenses across different categories or entities. If a portion of an Expense needs to be marked as personal, it is typically done through other means such as separate personal expense tracking or by excluding that portion from the overall expense calculation. Therefore, the statement is false.

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  • 23. 

    The mobile application offers the same functionality as Concur’s full featured, web-based services.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement suggests that the mobile application provides the same functionality as Concur's web-based services. However, the correct answer is false, indicating that the mobile application does not offer the same functionality as the web-based services.

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  • 24. 

    What determines the routing of an expense report?

    Correct Answer
    Workflow
    Approval Flow
    Explanation
    The routing of an expense report is determined by the workflow and approval flow. These processes define the sequence of steps and individuals involved in reviewing and approving the expense report. The workflow outlines the overall path that the report follows, while the approval flow specifies who needs to review and approve the report at each stage. Both the workflow and approval flow play crucial roles in ensuring that the expense report is properly reviewed and approved by the appropriate individuals in a systematic manner.

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  • 25. 

    If a line item has allocations and itemizations which action would take place first?

    • Allocations

    • Itemization

    • It does not matter

    Correct Answer
    A. Itemization
    Explanation
    Itemization would take place first before allocations. Itemization refers to the process of breaking down a line item into smaller sub-items or categories. This allows for a more detailed analysis and tracking of expenses. Once the line item has been itemized, allocations can then be made to distribute the costs among different categories or departments. Therefore, itemization is the initial step that needs to be completed before any allocations can be made.

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  • 26. 

    What permission allows a user to use the expense system? (Select all that apply)

    • Expense User

    • Expense Approver

    • Expense Processor

    Correct Answer(s)
    A. Expense User
    A. Expense Approver
    A. Expense Processor
    Explanation
    The correct answer is Expense User, Expense Approver, and Expense Processor. These permissions allow a user to use the expense system in different capacities. The Expense User permission enables the user to create and submit their own expense reports. The Expense Approver permission allows the user to review and approve expense reports submitted by other users. The Expense Processor permission grants the user the ability to process and manage expense reports, including verifying receipts and ensuring compliance with company policies.

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  • 27. 

    It is possible to attach the same TA itinerary to more than one report.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement suggests that it is possible to link the same TA itinerary to multiple reports. This means that a single itinerary can be used for more than one report, allowing for better organization and efficiency in managing travel expenses. This feature is helpful for situations where multiple reports need to be created for different purposes, but the travel details remain the same.

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  • 28. 

    When creating a report, basic information may be pre-populated. Where does this data in the report header originate from within the system?

    Correct Answer
    User Profile
    Profile
    Employee Profile
    Employee Form
    Explanation
    The data in the report header originates from the User Profile, Profile, Employee Profile, and Employee Form within the system. These sources contain the basic information that is automatically filled in when creating a report.

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  • 29. 

    Identify one of the configuration components that is associated to Policy.

    Correct Answer
    Report Header
    Expense Type
    Workflow
    Imaging
    Allocation
    Explanation
    The components that are associated with Policy are Report Header, Expense Type, Workflow, Imaging, and Allocation. These components are all part of the configuration process for setting up and managing policies within a system. The Report Header component is used to define the header information for policy reports. Expense Type component is used to categorize expenses based on their type. Workflow component is used to define the approval process for policy requests. Imaging component is used to attach images or documents to policy records. Allocation component is used to allocate expenses to different cost centers or accounts.

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  • 30. 

    When a user is utilizing Expensit for creating an Expense, where will that Expense be found?

    Correct Answer
    Available Expenses
    Explanation
    When a user is utilizing Expensit for creating an Expense, the created Expense will be found in the "Available Expenses" section. This section is likely a designated area within the Expensit application where all the expenses created by the user are stored and can be accessed. It serves as a repository or a list of the expenses that the user has created and is available for reference or further actions such as editing or deleting.

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  • 31. 

    Where does an end user add a Delegate? Profile > Profile settings > Expense Settings > _________

    Correct Answer
    Expense Delegates
    Explanation
    An end user can add a delegate in the "Expense Delegates" section under "Profile > Profile settings > Expense Settings". This section allows the user to designate someone else to handle their expense-related tasks or make decisions on their behalf. By adding a delegate, the user can ensure that their expenses are managed efficiently and effectively, even when they are not available or unable to handle them personally.

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  • 32. 

    TripLink is used for (select all appropriate)

    • Creating Expense Reports

    • Importing Itineraries into Concur Travel

    • Trip Approval

    • Trip tracking

    • Travel booking

    Correct Answer(s)
    A. Importing Itineraries into Concur Travel
    A. Trip tracking
    A. Travel booking
    Explanation
    TripLink is a tool that is used for importing itineraries into Concur Travel, trip tracking, and travel booking. It allows users to seamlessly import their travel itineraries into Concur Travel, which helps in organizing and managing their trips. Additionally, TripLink also provides trip tracking capabilities, allowing users to stay updated on their travel plans and any changes that may occur. Furthermore, TripLink enables users to make travel bookings directly through the platform, making the process more efficient and convenient.

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  • 33. 

    The rules surrounding the creation of an expense are controlled by

    Correct Answer(s)
    policy
    Explanation
    The correct answer is "policy" because policies dictate the guidelines and procedures for creating expenses. They outline the specific rules and regulations that govern the process of recording and approving expenses within an organization. Policies ensure that expenses are handled consistently and in accordance with company standards, helping to maintain financial control and transparency.

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  • 34. 

    In order to validate if Concur is sending emails to a particular user, you would go to HMC > Console Central > __________

    Correct Answer(s)
    Email Logs
    Explanation
    To validate if Concur is sending emails to a particular user, you would go to HMC > Console Central > Email Logs. This option allows you to access the logs for all the emails sent by Concur. By checking the Email Logs, you can verify if Concur has sent any emails to the specific user in question, helping to confirm if the emails are being sent successfully or not.

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  • 35. 

    Which of the criteria can a company chose from to define their password policy (chose all that apply)?

    • Require a Specific Character

    • Require a Non Alphabetic Character

    • Require a Number

    • Generations Until Reusable

    • Minimum Length

    • Minimum Characters

    • Require all Capital Letters

    Correct Answer(s)
    A. Require a Non Alphabetic Character
    A. Require a Number
    A. Generations Until Reusable
    A. Minimum Length
    Explanation
    A company can choose from several criteria to define their password policy. They can require a non-alphabetic character, such as a symbol or special character, to make the password more secure. They can also require a number to ensure that the password contains a numerical digit. The company can set a limit on the number of times a password can be reused, which is known as generations until reusable. Additionally, they can set a minimum length for the password to ensure it is not too short.

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  • 36. 

    An end user can identify a required field by __________.

    Correct Answer(s)
    red bar on the left or star
    Explanation
    An end user can identify a required field by either a red bar on the left or a star symbol. This visual indicator helps the user understand that the field must be filled out in order to proceed or submit the form. The red bar or star serves as a clear and intuitive cue for the user, ensuring that they do not overlook any mandatory information.

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  • 37. 

    The user has already created an Itinerary but still gets an error that 'No Itinerary' is attached to their report. Where do you go in the report to verify if the Itinerary is truly attached?

    Correct Answer(s)
    Details - Available Itineraries
    Explanation
    To verify if the Itinerary is truly attached to the report, you should go to the "Details - Available Itineraries" section. This section will provide information about all the available itineraries and will allow you to check if the user's created itinerary is listed there. By reviewing this section, you can confirm if the itinerary is attached or if there is an issue causing the error message to appear despite the itinerary being created.

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  • 38. 

    List two of the four main Concur products that can be purchased by a Client

  • 39. 

    Name two of the five system required fields that need to be completed when filing an expense.

  • 40. 

    What are HCP Attendees and why would a client use them?

  • 41. 

    If a manager wants to add all their employees as attendees to be used together with one click, where would they go to do this?

  • 42. 

    List 3 possible ways to upload receipts into an expense report.

  • 43. 

    Name the three basic types of workflows.

  • 44. 

    Name two of the five fields required to calculate VAT reclaim.

  • 45. 

    Name the supported platforms for Concur Mobile.

Quiz Review Timeline (Updated): Mar 22, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 22, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Mar 16, 2015
    Quiz Created by
    CSReadiness
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