SAP Concur Expense: Trivia Questions Quiz On User Support Desk!

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SAP Concur Expense: Trivia Questions Quiz On User Support Desk! - Quiz

The SAP Concur Expense: Trivia Questions Quiz On User Support Desk! This is an Evaluation of self-paced Pre-Training for the Concur Expense for User Support Desk that you are expected to have taken in order to earn the certificate. Do take it up and get to see just how knowledgeable you are and how to prepared you are for the certification exam.


Questions and Answers
  • 1. 

    What is the golden rule of communication?

  • 2. 

    Which of the following is NOT a supported format in uploading images to an expense report?

    • A.

      JPG, JPEG

    • B.

      Word

    • C.

      PDF

    • D.

      PNG

    Correct Answer
    B. Word
    Explanation
    The correct answer is Word. The question asks for a format that is not supported in uploading images to an expense report. While JPG, JPEG, PDF, and PNG are commonly supported image formats, Word is not typically supported for image uploads. Word is primarily used for creating and editing text documents, not for uploading images.

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  • 3. 

    How can you identify the required fields on an expense report?

    • A.

      Red Bar or star (*) to the left

    • B.

      Red Bar or star (*) to the right

    • C.

      There are no required fields

    • D.

      None of the above

    Correct Answer
    A. Red Bar or star (*) to the left
    Explanation
    The correct answer is "Red Bar or star (*) to the left". This indicates that the required fields on an expense report are marked with a red bar or a star (*) symbol on the left side. This visual cue helps users easily identify which fields must be filled out before submitting the report.

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  • 4. 

    Where is the R&D page located?

    • A.

      Wiki

    • B.

      Intranet or internal company Portal page

    • C.

      Google it

    • D.

      On your desktop

    Correct Answer
    B. Intranet or internal company Portal page
    Explanation
    The R&D page is located on the intranet or internal company portal page. This suggests that the R&D page is not publicly accessible and can only be accessed by employees within the company. It is likely that the R&D page contains sensitive and confidential information related to research and development activities of the company.

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  • 5. 

    How often does Concur have an Expense Service update (new code)?

    • A.

      Bi-weekly

    • B.

      Monthly

    • C.

      Quarterly

    • D.

      Annually

    Correct Answer
    B. Monthly
    Explanation
    Concur has an Expense Service update (new code) on a monthly basis. This means that every month, Concur releases updates and new code for their Expense Service.

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  • 6. 

    What is the tool HMC used to access?

    • A.

      The phone management system

    • B.

      The Error logs

    • C.

      The client's entity

    • D.

      The Concur portal page

    Correct Answer
    C. The client's entity
    Explanation
    The tool HMC is used to access the client's entity. This suggests that HMC is a tool that allows users to access and manage information related to a specific client or organization. It is likely a software or platform that provides a centralized interface for users to interact with and handle data specific to a particular client.

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  • 7. 

    Is it ok to reset a password for an end-user if the Program Administrator requests the change?

    • A.

      Yes

    • B.

      No

    Correct Answer
    A. Yes
    Explanation
    It is okay to reset a password for an end-user if the Program Administrator requests the change. This is because the Program Administrator has the authority and responsibility to manage and oversee the program, including user accounts and security. Resetting a password for an end-user upon the request of the Program Administrator ensures that the administrator can effectively perform their duties and maintain the security of the program.

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  • 8. 

    TripIt / TripIt Pro and Concur's Mobile application are the same thing. 

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    TripIt and Concur's Mobile applications are NOT the same. Concur's Mobile application can only be used by someone who has a Concur account. TripIt can be downloaded and used by anyone at any time.

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  • 9. 

    Where can an end user go to edit Expense Preferences to specify when they would get email notifications?

    • A.

      Profile Tab

    • B.

      Administration Tools

    • C.

      User Permissions

    • D.

      This is not an option

    Correct Answer
    A. Profile Tab
    Explanation
    The end user can go to the Profile Tab to edit Expense Preferences and specify when they would get email notifications.

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  • 10. 

    Can a report be returned or sent back to an end-user for corrections before it's been extracted?

    • A.

      Yes

    • B.

      No

    Correct Answer
    A. Yes
    Explanation
    A report can be returned or sent back to an end-user for corrections before it's been extracted because during the report creation process, there may be errors or inaccuracies that need to be corrected. By allowing the report to be returned or sent back to the end-user, they can review the report, make any necessary corrections, and ensure its accuracy before it is officially extracted or finalized. This helps to prevent any misinformation or mistakes from being disseminated to other users or stakeholders.

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  • 11. 

    What does EFT stand for?

    Correct Answer
    Electronic Funds Transfer
    Explanation
    EFT stands for Electronic Funds Transfer. This refers to the electronic movement of money from one bank account to another, typically done through computer systems and without the need for physical cash or checks. EFT is commonly used for various financial transactions such as direct deposits, bill payments, and online banking transfers.

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  • 12. 

    When I have a conflict with co-workers I should always go directly to my manager for help with a resolution.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    It is not always necessary to go directly to the manager when there is a conflict with co-workers. In some cases, it might be more appropriate to first try to resolve the conflict directly with the co-workers involved, through open communication and discussion. Going to the manager should be considered as a last resort, when attempts at resolving the conflict directly have been unsuccessful.

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  • 13. 

    Which smartphone is NOT a supported platform for Concur's Mobile?

    • A.

      A. Windows Mobile

    • B.

      B. Android

    • C.

      C. Blackberry

    • D.

      D. iPhone IOS

    • E.

      E. Symbian

    • F.

      F. Bada

    Correct Answer(s)
    E. E. Symbian
    F. F. Bada
    Explanation
    The question asks for the smartphone that is NOT a supported platform for Concur's Mobile. The correct answer is e. Symbian and f. Bada. This means that Symbian and Bada are not supported platforms for Concur's Mobile, while Windows Mobile, Android, Blackberry, and iPhone IOS are supported platforms.

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  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Mar 12, 2015
    Quiz Created by
    CSReadiness
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