Exp Prg Dec Midterm

66 Questions | By CSReadiness | Updated: Mar 21, 2022 | Attempts: 210

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1.

The system Concur uses to log and track customer cases is called ____________.
2.

The rules surrounding the creation of an expense are controlled by
- A.
  
  Workflow
- B.
  
  Policy
- C.
  
  Groups
- D.
  
  Employee ID
3.

An end user can update the payment type on a corporate card transaction in their expense report.
- A.
  
  True
- B.
  
  False
4.

Once a report has been submitted it is sent for approval. What is the name of the approval process?
- A.
  
  Forms
- B.
  
  Policy
- C.
  
  Workflow
- D.
  
  Allocations
5.

When a user clicks on 'New Expense Report' what form is used to begin the expense report?
- A.
  
  Expense
- B.
  
  Itemization
- C.
  
  Header
- D.
  
  Allocation
6.

An end user can identify a required field by __________.
7.

A user calls and says they have a corporate card charge appearing in Expense that is not an alllowable expense per the company policy. The company will not pay for it. How should the employee account for this expense?
- A.
  
  Delete the charge
- B.
  
  Ignore the expense
- C.
  
  Use the Personal Expense Checkbox
8.

What permission allows a user to use the expense system?
- A.
  
  Expense Processor
- B.
  
  Expense Approver
- C.
  
  Expense User
9.

In order to view a user’s profile, you would go to Administration > Company Admin > ________.
10.

Identify one of the configuration components that is associated to Policy.
11.

An end user calls in and says they selected the wrong policy when creating their expense report. Can they go back in and change the policy on that report?
- A.
  
  Yes
- B.
  
  No
12.

Can a report be returned to an end user once it has been exported in the SAE extract for payment?
- A.
  
  Yes
- B.
  
  No
13.

When creating a report, basic information may be pre-populated. Where does this data in the report header originate from within the system?
14.

Expense types may be shared between policies.
- A.
  
  True
- B.
  
  False
15.

Company Structure or hierarchy is generally associated with the ________ Fields
- A.
  
  Custom
- B.
  
  Org Unit
- C.
  
  Ledger
- D.
  
  Amount
16.

What are the two different types of list we can have in Expense?
17.

If an end user contacts the User Support Desk and wants something added to a list, what should the representative do?
- A.
  
  Add it yourself
- B.
  
  Tell the end user to add the list themselves
- C.
  
  Advise them the lists can't be updated
- D.
  
  Advise them to talk to their internal Program Administrator to add it
18.

Identify the incorrect field data type.
- A.
  
  Text
- B.
  
  List
- C.
  
  Alphabet
- D.
  
  Boolean
19.

If a manager wants to add all their employees as attendees in one click, where would they go to do this in a report?
20.

If a line item has allocations and itemizations which action would take place first?
- A.
  
  Itemization
- B.
  
  Allocation
- C.
  
  It doesn't matter
21.

What expense type typically forces itemization?
- A.
  
  Cell phone
- B.
  
  Airfare
- C.
  
  Rental Car
- D.
  
  Hotel
22.

What are HCP Attendees and why would a client use them?
23.

Policies control the report settings, and Groups control the Employee settings.
- A.
  
  True
- B.
  
  False
24.

A delegate approver can approve a report that they created for someone else.
- A.
  
  True
- B.
  
  False
25.

If an end user calls and needs a new expense type added, the User Support Desk can do this for them.
- A.
  
  True
- B.
  
  False