This quiz from Effective Speaking Chapter 11 - LHS focuses on the role of listening in building and maintaining relationships and effective communication. It assesses understanding of listening concepts, differentiating listening from hearing, and dispelling common misconceptions.
psychological
Environmental
linguistic
Physiological
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Silent
Verbal
Nonverbal
Vocal
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Build and maintain healthy relationships.
learn what is important to others.
Help deal with conflict.
Do all of the above.
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Receiving
Attending
Understanding
Responding
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Appreciative
Informative
Empathic
Critical
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Empathic
Appreciative
Informative
Critical
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Understanding
Receiving
Remembering
Attending
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Perception
Listening
Small group communication
Feedback
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Empathic
Appreciative
Informative
Critical
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Conscious.
Learned.
Passive.
A process.
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Psychological
Environmental
Linguistic
Physiological
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Retention.
Recalling.
Remembering.
Attending.
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Attending
Receiving
Understanding
Remembering
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Appreciative
Empathic
Enjoyment
Critical
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receiving
Understanding
Attending
Remembering
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Passivity syndrome
Active listening
Speaker-Centeredness
Credibility
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Both the speaker and the listener share responsibility for communication effectiveness.
Communication effectiveness is the speaker’s responsibility.
As citizens in a democratic society, it is our duty to listen actively.
Effective listeners avoid critically analyzing a message.
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Listening is the physiological process of receiving sound.
The last two steps of the listening process are dependent on the listener.
The first step in the listening process is attending.
The listening process has five necessary steps.
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Remembering
Attending
Listening
Constructive criticism
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