Effective Speaking Chapter 11 - Lhs
Questions and Answers
- 1.
_____ allows us to build and maintain healthy relationships with our families, significant others, friends, and coworkers.
- A.
Perception
- B.
Listening
- C.
Small group communication
- D.
Feedback
Correct Answer
B. ListeningExplanation
Listening allows us to build and maintain healthy relationships with our families, significant others, friends, and coworkers. By actively listening to others, we show that we value their thoughts and feelings, which helps to establish trust and understanding. It also allows us to effectively communicate and respond to their needs, resolving conflicts and strengthening the bond between us. Good listening skills are essential for fostering positive relationships and promoting effective communication in various aspects of our lives.Rate this question:
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- 2.
Listening allows us to
- A.
Build and maintain healthy relationships.
- B.
learn what is important to others.
- C.
Help deal with conflict.
- D.
Do all of the above.
Correct Answer
D. Do all of the above.Explanation
Listening is a crucial skill that enables us to build and maintain healthy relationships because it shows that we value and respect others' thoughts and feelings. By actively listening, we can learn what is important to others, which helps us understand them better and strengthen our connection. Additionally, listening plays a vital role in conflict resolution as it allows us to understand different perspectives, find common ground, and find mutually beneficial solutions. Therefore, the correct answer is that listening allows us to do all of the above.Rate this question:
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- 3.
The act of _____ completes the transaction between the speaker and the audience member.
- A.
Remembering
- B.
Attending
- C.
Listening
- D.
Constructive criticism
Correct Answer
C. ListeningExplanation
Listening is the act of actively paying attention to and comprehending what the speaker is saying. It involves not only hearing the words but also understanding the message being conveyed. In the context of the question, listening completes the transaction between the speaker and the audience member because it allows for effective communication and understanding between the two parties. Without listening, the message may not be received or understood, hindering the transaction from being successfully completed.Rate this question:
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- 4.
_____ refers to the belief that the speaker is entirely responsible for the effectiveness of the message.
- A.
Passivity syndrome
- B.
Active listening
- C.
Speaker-Centeredness
- D.
Credibility
Correct Answer
A. Passivity syndromeExplanation
Passivity syndrome refers to the belief that the speaker is entirely responsible for the effectiveness of the message. This means that the speaker believes that their message will be understood and received well by the audience without any effort on their part to engage or adapt to the listeners. They may believe that it is solely the responsibility of the audience to pay attention and understand the message, without considering their own role in delivering it effectively. This mindset can lead to ineffective communication and a lack of accountability on the part of the speaker.Rate this question:
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- 5.
Which of the following is NOT true in regard to listening?
- A.
Both the speaker and the listener share responsibility for communication effectiveness.
- B.
Communication effectiveness is the speaker’s responsibility.
- C.
As citizens in a democratic society, it is our duty to listen actively.
- D.
Effective listeners avoid critically analyzing a message.
Correct Answer
B. Communication effectiveness is the speaker’s responsibility.Explanation
The correct answer is "Communication effectiveness is the speaker’s responsibility." This statement is not true because both the speaker and the listener share responsibility for communication effectiveness. Effective listening involves actively engaging with the speaker, understanding their message, and providing feedback or clarification when necessary. It is not solely the speaker's responsibility to ensure effective communication; the listener also plays a crucial role in the process.Rate this question:
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- 6.
_____ happens when sound waves strike the eardrum and spark a chain reaction that ends with the brain registering the sound.
- A.
Listening
- B.
Attending
- C.
Comprehending
- D.
Hearing
Correct Answer
D. HearingExplanation
Hearing is the correct answer because it refers to the process in which sound waves reach the eardrum and trigger a series of events that result in the brain perceiving and registering the sound. Listening, attending, and comprehending are related to the cognitive processes and understanding of the sound, while hearing specifically focuses on the physical act of perceiving sound through the auditory system.Rate this question:
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- 7.
Listening is all of the following EXCEPT
- A.
Conscious.
- B.
Learned.
- C.
Passive.
- D.
A process.
Correct Answer
C. Passive.Explanation
Listening is an active process that requires concentration and attention. It involves actively receiving, interpreting, and understanding auditory information. Therefore, it is not considered passive, as it requires effort and engagement from the listener.Rate this question:
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- 8.
Which of the following statements is true about listening?
- A.
Listening is the physiological process of receiving sound.
- B.
The last two steps of the listening process are dependent on the listener.
- C.
The first step in the listening process is attending.
- D.
The listening process has five necessary steps.
Correct Answer
B. The last two steps of the listening process are dependent on the listener.Explanation
The last two steps of the listening process are dependent on the listener because they involve interpreting and evaluating the received information. While the initial steps of attending, understanding, and remembering are necessary for effective listening, the interpretation and evaluation of the information heavily rely on the listener's personal experiences, beliefs, and biases. Therefore, these steps are subjective and can vary from one individual to another.Rate this question:
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- 9.
_____ is the phase in the listening process where you make your brain pay attention to a particular sound.
- A.
Attending
- B.
Receiving
- C.
Understanding
- D.
Remembering
Correct Answer
A. AttendingExplanation
Attending is the phase in the listening process where you make your brain pay attention to a particular sound. This phase involves focusing on the sound and filtering out other distractions in order to fully comprehend and process the information being received. It is an active process that requires concentration and mental effort to effectively engage with the sound stimulus.Rate this question:
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- 10.
Liam is ignoring the sounds of his classmates around him as he is focusing on the words of the instructor. Liam is engaged in the _____ stage of listening.
- A.
receiving
- B.
Understanding
- C.
Attending
- D.
Remembering
Correct Answer
C. AttendingExplanation
In this scenario, Liam is actively ignoring the sounds of his classmates and instead, focusing on the words of the instructor. This indicates that he is actively attending to the instructor's words and trying to block out distractions. Therefore, Liam is engaged in the attending stage of listening, where he is selectively paying attention to the specific information he wants to comprehend.Rate this question:
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- 11.
_____ occurs when you apply meaning to a sound.
- A.
Receiving
- B.
Attending
- C.
Understanding
- D.
Responding
Correct Answer
C. UnderstandingExplanation
Understanding occurs when you apply meaning to a sound. It involves comprehending the message or information conveyed through the sound and making sense of it. This process requires cognitive processing and interpretation of the sound in order to derive meaning from it. Understanding is a crucial step in effective communication, as it enables individuals to grasp and interpret the intended message accurately.Rate this question:
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- 12.
Teneka is listening to a speaker talking about making pralines. She is trying to figure out what the speaker means by bringing the batter to the “soft-ball” stage. She is having difficulty in the_____ stage of the listening process.
- A.
Understanding
- B.
Receiving
- C.
Remembering
- D.
Attending
Correct Answer
A. UnderstandingExplanation
Teneka is having difficulty in the understanding stage of the listening process because she is trying to figure out the meaning of the speaker's statement about bringing the batter to the "soft-ball" stage. This suggests that she is struggling to comprehend or make sense of the information being presented to her.Rate this question:
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- 13.
_____ responses are often effective in their brevity but have greater room for misinterpretation.
- A.
Silent
- B.
Verbal
- C.
Nonverbal
- D.
Vocal
Correct Answer
C. NonverbalExplanation
Nonverbal responses are often effective in their brevity but have greater room for misinterpretation. This means that when we communicate without using words, such as through body language, facial expressions, or gestures, our message may be concise but it can be easily misunderstood or misinterpreted by others. Unlike verbal responses, which involve the use of words and can provide more clarity and specificity, nonverbal responses leave more room for different interpretations and may not convey the intended meaning accurately.Rate this question:
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- 14.
The stage of the listening process where you retain the information is called
- A.
Retention.
- B.
Recalling.
- C.
Remembering.
- D.
Attending.
Correct Answer
C. Remembering.Explanation
The stage of the listening process where you retain the information is called remembering. This is the phase where you store the information in your memory for future use. It involves the ability to recall and retrieve the information at a later time. During this stage, you are able to retain and remember the important details and key points of what you have heard.Rate this question:
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- 15.
Listening to your favorite type of music is an example of _____ listening.
- A.
Appreciative
- B.
Empathic
- C.
Enjoyment
- D.
Critical
Correct Answer
A. AppreciativeExplanation
Listening to your favorite type of music can be considered as appreciative listening because it involves actively enjoying and appreciating the music. This type of listening is characterized by a positive and pleasurable response, where the listener focuses on the aesthetic qualities and emotional impact of the music. It is a subjective and personal experience that allows individuals to connect with the music on a deeper level and derive enjoyment from it.Rate this question:
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- 16.
If you listen to your friend as she tells you about just losing her job, you are engaging in _____ listening.
- A.
Appreciative
- B.
Informative
- C.
Empathic
- D.
Critical
Correct Answer
C. EmpathicExplanation
If you listen to your friend as she tells you about just losing her job, you are engaging in empathic listening. This means that you are actively trying to understand and share the feelings and emotions that your friend is experiencing. Empathic listening involves showing empathy, compassion, and support towards the speaker, allowing them to feel heard and understood.Rate this question:
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- 17.
Karl is listening to a friend who is telling him how to get rust stains out of clothing. This is an example of _____ listening.
- A.
Empathic
- B.
Appreciative
- C.
Informative
- D.
Critical
Correct Answer
C. InformativeExplanation
The given scenario suggests that Karl is listening to his friend's instructions on how to remove rust stains from clothing. This indicates that Karl is engaged in informative listening, as he is actively seeking and processing information in order to gain knowledge and understand the steps to remove rust stains.Rate this question:
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- 18.
If you listen to a speaker and judge whether or not his/her sources are credible, you are engaging in _____ listening.
- A.
Empathic
- B.
Appreciative
- C.
Informative
- D.
Critical
Correct Answer
D. CriticalExplanation
When you listen to a speaker and evaluate the credibility of their sources, you are engaging in critical listening. Critical listening involves analyzing and evaluating the information presented, including the sources used, to determine its reliability and validity. This type of listening requires being discerning and questioning the speaker's claims and evidence, rather than simply accepting them at face value.Rate this question:
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- 19.
_____ barriers are bodily conditions that prevent you from focusing on and absorbing a message.
- A.
Psychological
- B.
Environmental
- C.
Linguistic
- D.
Physiological
Correct Answer
D. PhysiologicalExplanation
Physiological barriers refer to bodily conditions that hinder an individual's ability to concentrate and comprehend a message. These barriers can include physical discomfort, illness, fatigue, or sensory impairments such as hearing or vision problems. When someone is experiencing physiological barriers, their physical state prevents them from fully engaging with and understanding the message being communicated.Rate this question:
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- 20.
Emotional conditions that prevent you from focusing on and absorbing a message are called _____ barriers.
- A.
psychological
- B.
Environmental
- C.
linguistic
- D.
Physiological
Correct Answer
A. psychologicalExplanation
Emotional conditions such as stress, anxiety, or fear can create psychological barriers that hinder our ability to focus and absorb a message. These barriers can make it difficult for us to fully engage with the content being communicated, leading to a decreased understanding and retention of the message.Rate this question:
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Current Version
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Mar 18, 2023Quiz Edited by
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Mar 30, 2014Quiz Created by
Debi Slutz
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