Effective Speaking Chapter 11 - Lhs

10 Questions | By Dslutz | Last updated: Oct 27, 2015 | Total Attempts: 187

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1.

_____ allows us to build and maintain healthy relationships with our families, significant others, friends, and coworkers.
- A.
  
  Perception
- B.
  
  Listening
- C.
  
  Small group communication
- D.
  
  Feedback
2.

Listening allows us to
- A.
  
  Build and maintain healthy relationships.
- B.
  
  learn what is important to others.
- C.
  
  Help deal with conflict.
- D.
  
  Do all of the above.
3.

The act of _____ completes the transaction between the speaker and the audience member.
- A.
  
  Remembering
- B.
  
  Attending
- C.
  
  Listening
- D.
  
  Constructive criticism
4.

_____ refers to the belief that the speaker is entirely responsible for the effectiveness of the message.
- A.
  
  Passivity syndrome
- B.
  
  Active listening
- C.
  
  Speaker-Centeredness
- D.
  
  Credibility
5.

Which of the following is NOT true in regard to listening?
- A.
  
  Both the speaker and the listener share responsibility for communication effectiveness.
- B.
  
  Communication effectiveness is the speaker’s responsibility.
- C.
  
  As citizens in a democratic society, it is our duty to listen actively.
- D.
  
  Effective listeners avoid critically analyzing a message.
6.

_____ happens when sound waves strike the eardrum and spark a chain reaction that ends with the brain registering the sound.
- A.
  
  Listening
- B.
  
  Attending
- C.
  
  Comprehending
- D.
  
  Hearing
7.

Listening is all of the following EXCEPT
- A.
  
  Conscious.
- B.
  
  Learned.
- C.
  
  Passive.
- D.
  
  A process.
8.

Which of the following statements is true about listening?
- A.
  
  Listening is the physiological process of receiving sound.
- B.
  
  The last two steps of the listening process are dependent on the listener.
- C.
  
  The first step in the listening process is attending.
- D.
  
  The listening process has five necessary steps.
9.

_____ is the phase in the listening process where you make your brain pay attention to a particular sound.
- A.
  
  Attending
- B.
  
  Receiving
- C.
  
  Understanding
- D.
  
  Remembering
10.

Liam is ignoring the sounds of his classmates around him as he is focusing on the words of the instructor. Liam is engaged in the _____ stage of listening.
- A.
  
  receiving
- B.
  
  Understanding
- C.
  
  Attending
- D.
  
  Remembering