Effective Speaking Chapter 17 - Lhs

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Effective Speaking Chapter 17 - Lhs - Quiz

Speaking in Professional and Group Settings


Questions and Answers
  • 1. 
    Which of the following is NOT one of the most-mentioned skills employers are looking for in potential employees?
    • A. 

      Listening skills

    • B. 

      Ability to orally communicate

    • C. 

      Technical skills

    • D. 

      Written communication skills

  • 2. 
    Successful public speakers are all of the following EXCEPT
    • A. 

      Speaker centered.

    • B. 

      Knowledgeable.

    • C. 

      Creative but organized.

    • D. 

      Audience centered.

  • 3. 
    Oral reports are forms of _____ speaking designed to present business-related information to others.
    • A. 

      Informative

    • B. 

      Persuasive

    • C. 

      Invitational

    • D. 

      Special occasion

  • 4. 
    _____ are proposals arguing for a belief or course of action.
    • A. 

      Endorsements

    • B. 

      Oral reports

    • C. 

      Recommendations

    • D. 

      Speeches of inspiration

  • 5. 
    Which of the following is NOT true about business presentations and analyzing your audience?
    • A. 

      You should focus on who will attend such as the president or the client.

    • B. 

      Audience analysis is not important to this type of speaking.

    • C. 

      You should try to discover the knowledge level of your audience.

    • D. 

      You should try to anticipate the questions or concerns your audience will have.

  • 6. 
    Which of the following is NOT an ethical practice for creating recommendations?
    • A. 

      Hold yourself to the same ethical standards as in persuasive speaking

    • B. 

      Use ethical sources and cite them appropriately

    • C. 

      do not hide or omit relevant information

    • D. 

      omit any information that takes away from your recommendation

  • 7. 
    Many of the skills learned in your text can be applied to written forms of communication.
    • A. 

      True

    • B. 

      False

  • 8. 
    Business presentations should include links and have an introduction, body, and conclusion.
    • A. 

      True

    • B. 

      False

  • 9. 
    It is legal to ask, “Are you able to work 12-hour shifts?”
    • A. 

      True

    • B. 

      False

  • 10. 
    “How many children do you have?” is a legal interview question.
    • A. 

      True

    • B. 

      False

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