1.
Which of the following is NOT one of the most-mentioned skills employers are looking for in potential employees?
Correct Answer
C. Technical skills
Explanation
The given answer, "technical skills," is the correct answer because the question asks for the skill that is NOT one of the most-mentioned skills employers are looking for in potential employees. While listening skills, ability to orally communicate, and written communication skills are commonly sought after by employers, technical skills may not be as highly emphasized depending on the job or industry.
2.
Successful public speakers are all of the following EXCEPT
Correct Answer
A. Speaker centered.
Explanation
The correct answer is "speaker centered." This means that successful public speakers are not focused solely on themselves, but rather on the needs and interests of their audience. They prioritize delivering a message that resonates with the listeners and engages them effectively. They are knowledgeable about their subject matter, creative in their approach, and organized in presenting their ideas. However, being "speaker centered" would imply that the speaker is more concerned about their own needs and preferences rather than those of the audience, which is not a characteristic of successful public speakers.
3.
Oral reports are forms of _____ speaking designed to present business-related information to others.
Correct Answer
A. Informative
Explanation
Oral reports are forms of informative speaking designed to present business-related information to others. Informative speaking aims to provide the audience with factual information, explanations, or descriptions about a particular topic. In the context of business, oral reports are commonly used to convey data, research findings, project updates, or any other relevant information that helps inform and educate the listeners. The goal is to present the information clearly, objectively, and without bias, allowing the audience to gain a better understanding of the subject matter.
4.
_____ are proposals arguing for a belief or course of action.
Correct Answer
C. Recommendations
Explanation
Recommendations are proposals that argue for a belief or course of action. They are typically made by individuals or groups who have expertise or authority in a particular subject matter and suggest a specific action or decision to be taken. Recommendations are often based on careful analysis and consideration of relevant information and are intended to guide others in making informed choices or decisions.
5.
Which of the following is NOT true about business presentations and analyzing your audience?
Correct Answer
B. Audience analysis is not important to this type of speaking.
Explanation
The statement "Audience analysis is not important to this type of speaking" is not true. When giving business presentations and analyzing your audience, it is crucial to understand who will be attending, such as the president or the client. Additionally, it is important to discover the knowledge level of your audience and anticipate any questions or concerns they may have. By analyzing your audience, you can tailor your presentation to effectively communicate your message and address their specific needs and interests.
6.
Which of the following is NOT an ethical practice for creating recommendations?
Correct Answer
D. omit any information that takes away from your recommendation
Explanation
The correct answer is "omit any information that takes away from your recommendation". This is not an ethical practice because it involves intentionally withholding information that may be important or relevant to the decision-making process. Ethical recommendations should be transparent and provide all the necessary information for individuals to make informed choices.
7.
Many of the skills learned in your text can be applied to written forms of communication.
Correct Answer
A. True
Explanation
The statement is true because the skills learned in the text can be applied to written forms of communication. This implies that the skills are transferable and can be used in various contexts, including written communication. By learning these skills, individuals can enhance their ability to effectively communicate through writing, such as using proper grammar, organizing ideas coherently, and conveying messages clearly. Therefore, the statement is correct.
8.
Business presentations should include links and have an introduction, body, and conclusion.
Correct Answer
A. True
Explanation
Business presentations should include links to external resources or websites that support the information being presented. This allows the audience to further explore the topic and gather more information if needed. Additionally, a well-structured presentation should have an introduction to provide context, a body to present the main points and supporting details, and a conclusion to summarize the key takeaways and leave a lasting impression on the audience. Therefore, the statement is true.
9.
It is legal to ask, “Are you able to work 12-hour shifts?”
Correct Answer
A. True
Explanation
Asking if someone is able to work 12-hour shifts is legal because it is a question related to job requirements and the individual's ability to fulfill them. It does not discriminate against any protected characteristics such as age, gender, or disability. However, it is important for employers to consider reasonable accommodations for individuals who may have difficulty working such long shifts due to health or other reasons.
10.
“How many children do you have?” is a legal interview question.
Correct Answer
B. False
Explanation
This statement is false because asking about the number of children someone has in an interview is considered illegal and discriminatory. Questions about family status or plans are generally not allowed in interviews as they can be used to make biased hiring decisions. It is important for employers to focus on the candidate's qualifications and abilities rather than personal and potentially discriminatory information.