Nespresso Qpos Questionnaire 2013

12 Questions | Total Attempts: 204

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Nespresso Qpos Questionnaire 2013

Questions and Answers
  • 1. 
    Personal hygiene When should hands be washed? * three answers to be ticked.
    • A. 

      Before start of shift

    • B. 

      After using cleaning products

    • C. 

      After handling waste bins

    • D. 

      After you have given out tasters

    • E. 

      After you have demonstrated a machine

  • 2. 
    Training Do you know where to access the Nespresso coffee machine manuals?
    • A. 

      Yes

    • B. 

      No

  • 3. 
    Tasting area How often should the Nespresso tasting area be cleaned?
    • A. 

      At the start of shift

    • B. 

      At the end of shift

    • C. 

      Throughout the day in between demonstrations

    • D. 

      All of the above

  • 4. 
    Coffee If a problem is identified with a batch of coffee, do you?
    • A. 

      Continue to use for demonstrations

    • B. 

      Locate the LOT number and inform the TM

    • C. 

      Throw in the bin

  • 5. 
    Storage When storing cleaning products and coffee, do you?
    • A. 

      Store products and coffee together

    • B. 

      Store products and coffee separately

  • 6. 
    Using fresh milk When using fresh milk what should the temperature stay below?
    • A. 

      Below 5 celcius

    • B. 

      Below 6 celcius

    • C. 

      Below 4 celcius

  • 7. 
    Milk temperature What is the minimum times per day the milk temperature should be checked?
    • A. 

      Minimum Once a day

    • B. 

      Minimum Twice a day

    • C. 

      Minimum Three times a day

  • 8. 
    Milk temperature reading What should you do if your reading is above the hygiene standard temperature?
    • A. 

      Carry on using it

    • B. 

      Put it back in the fridge

    • C. 

      Throw it away and buy a fresh one

  • 9. 
    Waste management What is essential about the bin you use for waste?
    • A. 

      It should be a large bin

    • B. 

      It should have a closed lid

    • C. 

      It should be of a certain colour

  • 10. 
    Allergen management Which of our products are free from any allergens?
    • A. 

      Coffee

    • B. 

      Chocolate

    • C. 

      Biscuits

    • D. 

      Sugar

  • 11. 
    Machine handling How often should you change the water tank on a machine?
    • A. 

      At least once a day

    • B. 

      At least twice a day

    • C. 

      Every other day

  • 12. 
    Water What source of water can be used within the machines?
    • A. 

      Bathroom tap water

    • B. 

      Fresh bottled water

    • C. 

      Kitchen tap water

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