Nespresso Qpos Questionnaire 2013
- 1.Personal hygiene When should hands be washed? * three answers to be ticked.
- A.
Before start of shift
- B.
After using cleaning products
- C.
After handling waste bins
- D.
After you have given out tasters
- E.
After you have demonstrated a machine
- 2.Training Do you know where to access the Nespresso coffee machine manuals?
- A.
Yes
- B.
No
- 3.Tasting area How often should the Nespresso tasting area be cleaned?
- A.
At the start of shift
- B.
At the end of shift
- C.
Throughout the day in between demonstrations
- D.
All of the above
- 4.Coffee If a problem is identified with a batch of coffee, do you?
- A.
Continue to use for demonstrations
- B.
Locate the LOT number and inform the TM
- C.
Throw in the bin
- 5.Storage When storing cleaning products and coffee, do you?
- A.
Store products and coffee together
- B.
Store products and coffee separately
- 6.Using fresh milk When using fresh milk what should the temperature stay below?
- A.
Below 5 celcius
- B.
Below 6 celcius
- C.
Below 4 celcius
- 7.Milk temperature What is the minimum times per day the milk temperature should be checked?
- A.
Minimum Once a day
- B.
Minimum Twice a day
- C.
Minimum Three times a day
- 8.Milk temperature reading What should you do if your reading is above the hygiene standard temperature?
- A.
Carry on using it
- B.
Put it back in the fridge
- C.
Throw it away and buy a fresh one
- 9.Waste management What is essential about the bin you use for waste?
- A.
It should be a large bin
- B.
It should have a closed lid
- C.
It should be of a certain colour
- 10.Allergen management Which of our products are free from any allergens?
- A.
Coffee
- B.
Chocolate
- C.
Biscuits
- D.
Sugar
- 11.Machine handling How often should you change the water tank on a machine?
- A.
At least once a day
- B.
At least twice a day
- C.
Every other day
- 12.Water What source of water can be used within the machines?
- A.
Bathroom tap water
- B.
Fresh bottled water
- C.
Kitchen tap water
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