Mumbai_test - Training Optimization (Hinglish)

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| By Testsn159
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Testsn159
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Quizzes Created: 1 | Total Attempts: 171
| Attempts: 171
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  • 1/13 Questions

    Customer care pe konse mobile number se call lagaenge  

    • Apne registered mobile number se
    • Koi anya mobile number se
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About This Quiz

The Mumbai_Test - Training Optimization (Hinglish) assesses drivers on proper conduct, account security, operational best practices, and customer interaction. It aims to enhance driver performance, safety, and service quality in a ride-sharing context.

Transportation Quizzes & Trivia

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  • 2. 

    Navigation ka istemaal karne se kya fayda hota hai?  

    • Aap rider ki location par jaldi pahunchte hain aur aapki kamaai aur rating behtar hoti hai.

    • Aap galat location par pahunchte hain.

    • Aap sahi location par derr se pahunchte hain.

    • Koi fayda nahi hota hai.

    Correct Answer
    A. Aap rider ki location par jaldi pahunchte hain aur aapki kamaai aur rating behtar hoti hai.
    Explanation
    Navigation ka istemaal karne se fayda hota hai kyunki aap rider ki location par jaldi pahunchte hain. Isse aapki kamaai aur rating behtar hoti hai.

    Rate this question:

  • 3. 

    Aapke alava aapke Driver account ka Id aur Password se kaun trip kar sakta hai?

    • Aapke alava aapke driver account se koi nahi trip kar sakta hai.

    • Owner

    • Dost

    • Bhai

    Correct Answer
    A. Aapke alava aapke driver account se koi nahi trip kar sakta hai.
    Explanation
    The correct answer is that no one can book a trip using your driver account except for you.

    Rate this question:

  • 4. 

    Trip ke duran rider agar batamiji karta hai to aap ko kya karna chahiye?  

    • Trip ke anth me usse kam star dene chahiye aur Uber ko batana chahiye.

    • Uski trip wahi khatam karni chahiye.

    • Police me complain karni chahiye.

    • Usse jhagadna chahiye.

    Correct Answer
    A. Trip ke anth me usse kam star dene chahiye aur Uber ko batana chahiye.
    Explanation
    During the trip, if the rider misbehaves, it is recommended to give them a lower rating at the end of the trip and inform Uber about the incident. This will help Uber take appropriate actions against the rider and ensure the safety and comfort of future drivers.

    Rate this question:

  • 5. 

    Uber main kaha se Pick Up lete hue toll/parking ka paisa rider se mangke lenge?

    • Airport

    • Vashi

    • Bnadra-worli sea link

    • Aapko uper ka sabhi jaga ka Toll/Parking ka paisa fare ke sath judh ke ayega. Aapko rider se mangna nahi hoga.

    Correct Answer
    A. Aapko uper ka sabhi jaga ka Toll/Parking ka paisa fare ke sath judh ke ayega. Aapko rider se mangna nahi hoga.
    Explanation
    The correct answer explains that the toll/parking charges will be included in the fare for all locations, whether it is the airport, Vashi, or Bandra-Worli Sea Link. The rider does not need to separately ask the rider for the toll/parking charges.

    Rate this question:

  • 6. 

    5 star partner banne ke liye, rider ke gadi mein baithte hi aap kya karenge?  

    • Rider se puchenge ki trip cash hai ya paytm.

    • Trip start karenge.

    • Rider se drop location puchenge.

    • Customer ka abhivaadan (Good Morning, Good Afternoon, Good Evening) karenge, aur fir naam check karenge.

    Correct Answer
    A. Customer ka abhivaadan (Good Morning, Good Afternoon, Good Evening) karenge, aur fir naam check karenge.
    Explanation
    To become a 5-star partner, it is important to provide excellent customer service. The correct answer suggests that upon sitting in the rider's vehicle, the first thing to do is greet the customer with a "Good Morning, Good Afternoon, Good Evening" and then check their name. This shows a polite and professional approach towards the customer, which can contribute to a positive experience and potentially lead to a higher rating.

    Rate this question:

  • 7. 

    Yadi aapko 'UBER DRIVER' app ka istemal nahi aata, to aap duty ke waqt kise sath le ja sakte hain?

    • Kisi ko nahi.

    • Dost/Friend.

    • Owner/Partner.

    • Koi anya driver.

    Correct Answer
    A. Kisi ko nahi.
    Explanation
    If you do not know how to use the 'UBER DRIVER' app, you cannot take anyone with you during your duty.

    Rate this question:

  • 8. 

    Agar POOL trip main 5 min aur Uber X/Uber GO main 15 minutes baad bhi Rider nahi aaye aur na hi unka phone lage toh aap kya karenge?  

    • Customer care par call karenge.

    • Trip shuru karke end kar denge

    • Koi bhi option chun kar Cancel karenge

    • ‘Rider no-show’ ka option chun kar trip cancel karenge

    Correct Answer
    A. ‘Rider no-show’ ka option chun kar trip cancel karenge
    Explanation
    If the rider does not show up for the POOL trip after 5 minutes and does not answer their phone, the appropriate action would be to select the "Rider no-show" option and cancel the trip.

    Rate this question:

  • 9. 

    Yadi aapko bahut der se trip nahi aa rahi hai, to aap kya karenge?  

    • Offline hoke ghar chale jaenge.

    • Map me demand wale area dekhkar apni location badal lenge. SURGE area mein trip jaldi milegi.

    • Kisi dost ko bolke khud ko trip dedenge.

    • Wahi khade rehkar aur intezaar karenge.

    Correct Answer
    A. Map me demand wale area dekhkar apni location badal lenge. SURGE area mein trip jaldi milegi.
    Explanation
    The correct answer suggests that if someone hasn't received a trip for a long time, they should check the demand areas on the map and change their location accordingly. By doing so, they are more likely to receive a trip quickly, especially in surge areas where there is high demand for rides.

    Rate this question:

  • 10. 

    Agar UBER X aur UBER GO ki trip par rider unke dost ko pick ya drop karte hue jaana chahe toh aap kya karenge?   

    • Rider ko mana kar ke gaadi se utar denge.

    • Rider se zyada paise lenge.

    • Leke jayenge kyunki rider kisi bhi raaste se apne kisi bhi dost ko pick ya drop karte hue jaa sakta hai UberX/Go trip mein.

    Correct Answer
    A. Leke jayenge kyunki rider kisi bhi raaste se apne kisi bhi dost ko pick ya drop karte hue jaa sakta hai UberX/Go trip mein.
    Explanation
    The correct answer is "leke jayenge kyunki rider kisi bhi raaste se apne kisi bhi dost ko pick ya drop karte hue jaa sakta hai UberX/Go trip mein." This means that the driver will take the rider to their friend's location while on an UberX/Go trip, as the rider is allowed to pick up or drop off their friends along the way.

    Rate this question:

  • 11. 

    Ek trip 15 sec se pehle accept kare.Trip accept karne ke baad aap kya karenge?  

    • Rider ko phone karke poochenge ki unhe kahan jana hai

    • Rider ki location par jald se jald pahunchne ki koshish karenge

    • Rider ke phone aane ka intzar karenge

    • Kuch nahi karenge

    Correct Answer
    A. Rider ki location par jald se jald pahunchne ki koshish karenge
    Explanation
    After accepting the trip, the next step would be to try to reach the rider's location as quickly as possible. This ensures that the driver is ready to pick up the rider and start the trip promptly.

    Rate this question:

  • 12. 

    Pool trips par sabse zyada kya dhyan rakhna zaroori hai? 

    • Hamesha navigation ka istemaal karna sabse zaroori hai.

    • Yeh dhyan rakhna ki rider ke sath uska khali ek aur dost aa sakta hai.

    • Upar ka dono baatein dhyan rakhna zaroori hai.

    Correct Answer
    A. Upar ka dono baatein dhyan rakhna zaroori hai.
    Explanation
    The correct answer is "Upar ka dono baatein dhyan rakhna zaroori hai." This is because the previous sentences mention that it is important to always use navigation and to keep in mind that the rider can bring one more friend along. Therefore, both of these points should be remembered during pool trips.

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  • 13. 

    ONLINE main Jane se pehle kin baaton ka aapko dhyan rakhna hai?  

    • Sahi account aur sahi gaadi.

    • Sahi dastavez.

    • Saaf gaadi.

    • Upar ka sabhi cheeze.

    Correct Answer
    A. Upar ka sabhi cheeze.
    Explanation
    Before going online, you need to pay attention to all the above-mentioned things.

    Rate this question:

Quiz Review Timeline (Updated): Mar 14, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 14, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jul 14, 2017
    Quiz Created by
    Testsn159
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