1.
Aapke alava aapke Driver account ka Id aur Password se kaun trip kar sakta hai?
Correct Answer
A. Aapke alava aapke driver account se koi nahi trip kar sakta hai.
Explanation
The correct answer is that no one can book a trip using your driver account except for you.
2.
ONLINE main Jane se pehle kin baaton ka aapko dhyan rakhna hai?
Correct Answer
D. Upar ka sabhi cheeze.
Explanation
Before going online, you need to pay attention to all the above-mentioned things.
3.
Yadi aapko 'UBER DRIVER' app ka istemal nahi aata, to aap duty ke waqt kise sath le ja sakte hain?
Correct Answer
A. Kisi ko nahi.
Explanation
If you do not know how to use the 'UBER DRIVER' app, you cannot take anyone with you during your duty.
4.
Navigation ka istemaal karne se kya fayda hota hai?
Correct Answer
A. Aap rider ki location par jaldi pahunchte hain aur aapki kamaai aur rating behtar hoti hai.
Explanation
Navigation ka istemaal karne se fayda hota hai kyunki aap rider ki location par jaldi pahunchte hain. Isse aapki kamaai aur rating behtar hoti hai.
5.
Yadi aapko bahut der se trip nahi aa rahi hai, to aap kya karenge?
Correct Answer
B. Map me demand wale area dekhkar apni location badal lenge. SURGE area mein trip jaldi milegi.
Explanation
The correct answer suggests that if someone hasn't received a trip for a long time, they should check the demand areas on the map and change their location accordingly. By doing so, they are more likely to receive a trip quickly, especially in surge areas where there is high demand for rides.
6.
Trip ke duran rider agar batamiji karta hai to aap ko kya karna chahiye?
Correct Answer
A. Trip ke anth me usse kam star dene chahiye aur Uber ko batana chahiye.
Explanation
During the trip, if the rider misbehaves, it is recommended to give them a lower rating at the end of the trip and inform Uber about the incident. This will help Uber take appropriate actions against the rider and ensure the safety and comfort of future drivers.
7.
Agar UBER X aur UBER GO ki trip par rider unke dost ko pick ya drop karte hue jaana chahe toh aap kya karenge?
Correct Answer
C. Leke jayenge kyunki rider kisi bhi raaste se apne kisi bhi dost ko pick ya drop karte hue jaa sakta hai UberX/Go trip mein.
Explanation
The correct answer is "leke jayenge kyunki rider kisi bhi raaste se apne kisi bhi dost ko pick ya drop karte hue jaa sakta hai UberX/Go trip mein." This means that the driver will take the rider to their friend's location while on an UberX/Go trip, as the rider is allowed to pick up or drop off their friends along the way.
8.
Pool trips par sabse zyada kya dhyan rakhna zaroori hai?
Correct Answer
C. Upar ka dono baatein dhyan rakhna zaroori hai.
Explanation
The correct answer is "Upar ka dono baatein dhyan rakhna zaroori hai." This is because the previous sentences mention that it is important to always use navigation and to keep in mind that the rider can bring one more friend along. Therefore, both of these points should be remembered during pool trips.
9.
Agar POOL trip main 5 min aur Uber X/Uber GO main 15 minutes baad bhi Rider nahi aaye aur na hi unka phone lage toh aap kya karenge?
Correct Answer
D. ‘Rider no-show’ ka option chun kar trip cancel karenge
Explanation
If the rider does not show up for the POOL trip after 5 minutes and does not answer their phone, the appropriate action would be to select the "Rider no-show" option and cancel the trip.
10.
Ek trip 15 sec se pehle accept kare.Trip accept karne ke baad aap kya karenge?
Correct Answer
B. Rider ki location par jald se jald pahunchne ki koshish karenge
Explanation
After accepting the trip, the next step would be to try to reach the rider's location as quickly as possible. This ensures that the driver is ready to pick up the rider and start the trip promptly.
11.
Uber main kaha se Pick Up lete hue toll/parking ka paisa rider se mangke lenge?
Correct Answer
D. Aapko uper ka sabhi jaga ka Toll/Parking ka paisa fare ke sath judh ke ayega. Aapko rider se mangna nahi hoga.
Explanation
The correct answer explains that the toll/parking charges will be included in the fare for all locations, whether it is the airport, Vashi, or Bandra-Worli Sea Link. The rider does not need to separately ask the rider for the toll/parking charges.
12.
5 star partner banne ke liye, rider ke gadi mein baithte hi aap kya karenge?
Correct Answer
D. Customer ka abhivaadan (Good Morning, Good Afternoon, Good Evening) karenge, aur fir naam check karenge.
Explanation
To become a 5-star partner, it is important to provide excellent customer service. The correct answer suggests that upon sitting in the rider's vehicle, the first thing to do is greet the customer with a "Good Morning, Good Afternoon, Good Evening" and then check their name. This shows a polite and professional approach towards the customer, which can contribute to a positive experience and potentially lead to a higher rating.
13.
Customer care pe konse mobile number se call lagaenge
Correct Answer
A. Apne registered mobile number se
Explanation
The customer will call from their registered mobile number.