Herzberg's Motivational Theory: Motivating Employees In The Workplace Quiz

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Motivation Quizzes & Trivia

Employees in an organization are opened to different job factors that either increase or decrease their job satisfaction. Herzberg came up with a theory that best explains what employers should do to ensure maximum job satisfaction and increase motivation. Take the test and see how conversant you are with the theory of motivation.


Questions and Answers
  • 1. 

    What is Herzberg definition of motivation?

    • A.

      Is what gives people a reason to perform or behave in a certain way?

    • B.

      The willingness to exert high levels of effort to reach organizational goals, conditioned by the effort’s ability to satisfy some individual need.

    • C.

      The reason or reasons one has for acting or behaving in a particular way.

    • D.

      All of the above.

    Correct Answer
    B. The willingness to exert high levels of effort to reach organizational goals, conditioned by the effort’s ability to satisfy some individual need.
    Explanation
    The correct answer is "The willingness to exert high levels of effort to reach organizational goals, conditioned by the effort’s ability to satisfy some individual need".

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  • 2. 

    Herzberg says that intrinsic motivation is

    • A.

      Working longs hours

    • B.

      Taking regular time off

    • C.

      Doing an activity for self-satisfaction

    • D.

      Collecting various awards

    Correct Answer
    C. Doing an activity for self-satisfaction
    Explanation
    The correct answer is "doing an activity for self-satisfaction". This is an important attribute that employees must possess in the workplace as this joined with extrinsic motivators can help to develop a high performing employee.

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  • 3. 

    Herzberg says that extrinsic motivation is

    • A.

      Engaging in various arguments

    • B.

      Working long hours for overtime pay

    • C.

      Expressing dissatisfaction regularly

    • D.

      Doing an activity for enjoyment

    Correct Answer
    D. Doing an activity for enjoyment
    Explanation
    The correct answer is " Doing an activity for enjoyment". The Herzbergs theory posits that employees who are engaged and enjoy their job are generally more motivated than those who do not enjoy their jobs.

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  • 4. 

    Offering motivational plans in an organization can reduce

    • A.

      Grievances

    • B.

      Pay

    • C.

      Overtime

    • D.

      None of the above

    Correct Answer
    A. Grievances
    Explanation
    The correct answer is "grievances". The implementation of motivation plans in an organization allows employees to focus their efforts to attain the objectives of the organization, which are in line with organizational policies and programmes.

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  • 5. 

    Herzberg view on satisfaction and dissatisfaction is classified into two section

    • A.

      Individual or group performance

    • B.

      Motivation and hygiene factors

    • C.

      Buyer and supplier power

    • D.

      Written communication and nonverbal communication

    Correct Answer
    B. Motivation and hygiene factors
    Explanation
    The correct answer is "motivation and hygiene factors". Herzberg believed that there are some job factors that result in satisfaction while other factors help to reduce or prevent dissatisfaction. The hygiene factor looks at job factors that help to boost employee motivation while motivation factors help to yield positive satisfaction.

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  • 6. 

    What answer BEST describes why managers should properly motivate their employees.Managers should motivate their employees because…

    • A.

      Employees will come to work on time

    • B.

      Employees will use their time wisely at work

    • C.

      Employees will perform to the required capacity

    • D.

      Employees will not perform efficiently

    Correct Answer
    C. Employees will perform to the required capacity
    Explanation
    The correct answer is "employees will perform to the required capacity". It is critical that managers are able to motivate their employees as such can negatively impact employee performance which can affect organizational goals as well as customer service.

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  • 7. 

    Why should employees acquire new skills from job enrichment?

    • A.

      To get a promotion

    • B.

      To help with the development of the organization

    • C.

      For self-fulfilment

    • D.

      To impress management

    Correct Answer
    B. To help with the development of the organization
    Explanation
    The correct answer is "to help the development of the organization". The Herzberg theory supports this as job enrichment helps employees with a mixture in their duties while allowing them to exercise a higher level of control and responsibility of their jobs.

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  • Current Version
  • Mar 20, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 04, 2016
    Quiz Created by
    BrittanyCH
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