Motivating And Satisfying Employees Quiz!

10 Questions | By Susanjoypaul | Updated: Mar 21, 2022 | Attempts: 250

Questions

Settings

Create your own Quiz

Motivating And Satisfying Employees Quiz! - Quiz

Questions and Answers

1.

A motive is something that causes a person to act, and motivation is:
- A.
  
  An employee’s feelings about his or her job and superiors and about the firm itself
- B.
  
  The application of scientific principles to management of work and workers
- C.
  
  The individual internal process that energizes, directs, and sustains behavior
- D.
  
  None of the above
2.

Morale is an employee’s attitude or feelings about the job, about superiors, and about the firm itself.
- A.
  
  True
- B.
  
  False
3.

Maslow's Hierarchy of Needs includes:
- A.
  
  Psychological needs
- B.
  
  Safety needs
- C.
  
  Hygiene needs
- D.
  
  Social needs
- E.
  
  Esteem needs
- F.
  
  Self-actualization needs
- G.
  
  All of the above
4.

Theory X assumes that employees dislike work and will function effectively only in a highly controlled work environment. Theory Y assumes that employees:
- A.
  
  Dislike work, so managers must coerce, control, and frequently threaten employees to achieve organizational goals
- B.
  
  Must be led because they have little ambition and will not seek responsibility; they are concerned mainly about security
- C.
  
  Accept responsibility and work toward organizational goals, and by doing so they also achieve personal rewards
- D.
  
  All of the above
- E.
  
  None of the above
5.

The equity theory of motivation is based on the premise that motivation depends on how much we want something and on how likely we think we are to get it.
- A.
  
  True
- B.
  
  False
6.

Goal-setting theory suggests that employees are motivated to achieve goals that they and their managers establish together. The goals should be:
- A.
  
  Very vague
- B.
  
  Very specific
- C.
  
  Very easy
- D.
  
  Moderately difficult
- E.
  
  Ones that the employee will be committed to achieve
- F.
  
  All of the above
7.

Management by objectives (MBO) is a motivation technique in which managers and employees collaborate in setting goals. The technique consists of several steps, and the fifth and final step is:
- A.
  
  Setting up an MBO program and securing the acceptance of top management
- B.
  
  Establishing preliminary goals
- C.
  
  Deciding what resources the employee will need to accomplish his or her goals
- D.
  
  Meeting periodically to review the employee’s progress
- E.
  
  None of the above
8.

Flextime refers to a break in the seventh hour of work, when workers all stand up and flex their muscles.
- A.
  
  True
- B.
  
  False
9.

In a business organization, a team is two or more workers operating as a coordinated unit to accomplish a specific task or goal. Types of teams found in the workplace include:
- A.
  
  A Teams
- B.
  
  Problem-solving teams
- C.
  
  Self-managed work teams
- D.
  
  Dream teams
- E.
  
  Cross-functional teams
- F.
  
  Virtual teams
10.

As a team matures, it passes through five stages of development, including:
- A.
  
  Dorming, forming, storming, and performing
- B.
  
  Forming, storming, norming, performing, and adjourning
- C.
  
  Forming, storming, norming, performing, and good morning
- D.
  
  None of the above