Product Knowledge Test 2

10 Questions | Attempts: 67
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    20,000 PC points = worth $__ in rewards and in further increments of 10,000 PC points thereafter,redeemable at participating grocery stores where President’s Choice products are sold.

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Product Knowledge Test 2 - Quiz

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  • 2. 

    Your limit in issuing GoodWill points is 10,000 points.

    • True

    • False

    Correct Answer
    A. True
  • 3. 

    "I received a PC Financial MasterCard with 4 coupons. I used them all but the points are not awarded. I have made the purchase today." What is the appropriate template to use?

    • ZIC_EN_PCMC_COUPON_POINTS

    • ZIC_EN_MISSING_POINTS

    • ZIC_EN_MISSING_POINT_INFO

    • ZIC_EN_POINTS_ADDED

    Correct Answer
    A. ZIC_EN_PCMC_COUPON_POINTS
  • 4. 

    "The cashier told me that I will be awarded points for joining. How come I never received any points?" What template is applicable to this concern?

    • ZIC_EN_NO_REG_BONUS

    • ZIC_EN_CARD_NOT_SWIPED

    • ZIC_EN_MISSING_POINT_INFO

    • ZIC_EN_MISSING_POINTS

    Correct Answer
    A. ZIC_EN_NO_REG_BONUS
  • 5. 

    Rates in earning points for gas purchases can vary by location and are not subject to change at any time. 

    • True

    • False

    Correct Answer
    A. False
  • 6. 

    "I purchased 46.6 litres of Diesel at RCCS 1424 Island Highway, Campbell River, BC and I never got any points. I paid using my PC Financial MasterCard and swiped it twice. Please award my points." How many points are missing?

    • 3,262 PC Plus points

    • 1,631 PC Plus points

    • 163.1 PC Plus points

    • 326.2 PC Plus points

    Correct Answer
    A. 3,262 PC Plus points
  • 7. 

    'I purchased 63.5 litres of Propane at Extra Foods 1501 Cook St. Creston, BC and I never got any points. I paid using my Visa and swiped my PC Plus card." How many points are missing?

    • 2,223 PC Plus points

    • 222.25 PC Plus points

    • 2,222 PC Plus points

    • 222.3 PC Plus points

    Correct Answer
    A. 2,223 PC Plus points
  • 8. 

    "I purchased New Quaker Greek Yogurt worth $49.56, and the offer said I will get 1,000 PC Plus points for every $5.00. I am missing 10,000 PC Plus points" How many points you are going to adjudicate?

    • 9,000 PC Plus points

    • 10,000 PC Plus points

    • 1,000 PC Plus points

    • Decline member

    Correct Answer
    A. 10,000 PC Plus points
  • 9. 

    "I am missing points for my gas purchase at Gas Bar 1705." What are the information you would need to gather?

    • Date of purchase

    • Number of litres purchased

    • Type of Gas

    • Type of card used

    • Gas Bar Location

    • 19-digit CODE at the bottom of the receipt

    Correct Answer(s)
    A. Date of purchase
    A. Number of litres purchased
    A. Type of Gas
    A. Type of card used
    A. 19-digit CODE at the bottom of the receipt

Quiz Review Timeline (Updated): Mar 20, 2022 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 20, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • Mar 19, 2015
    Quiz Created by
    Millennium1solut
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