Product Knowledge Test 2
10 Questions
| Total Attempts: 67
.
Questions and Answers
- 1.20,000 PC points = worth $__ in rewards and in further increments of 10,000 PC points thereafter,redeemable at participating grocery stores where President’s Choice products are sold.
- 2."I purchased 46.6 litres of Diesel at RCCS 1424 Island Highway, Campbell River, BC and I never got any points. I paid using my PC Financial MasterCard and swiped it twice. Please award my points." How many points are missing?
- A.
3,262 PC Plus points
- B.
1,631 PC Plus points
- C.
163.1 PC Plus points
- D.
326.2 PC Plus points
- 3.'I purchased 63.5 litres of Propane at Extra Foods 1501 Cook St. Creston, BC and I never got any points. I paid using my Visa and swiped my PC Plus card." How many points are missing?
- A.
2,223 PC Plus points
- B.
222.25 PC Plus points
- C.
2,222 PC Plus points
- D.
222.3 PC Plus points
- 4."I am missing points for my gas purchase at Gas Bar 1705." What are the information you would need to gather?
- A.
Date of purchase
- B.
Number of litres purchased
- C.
Type of Gas
- D.
Type of card used
- E.
Gas Bar Location
- F.
19-digit CODE at the bottom of the receipt
- 5.Rates in earning points for gas purchases can vary by location and are not subject to change at any time.
- A.
True
- B.
False
- 6.Your limit in issuing GoodWill points is 10,000 points.
- A.
True
- B.
False
- 7."I purchased New Quaker Greek Yogurt worth $49.56, and the offer said I will get 1,000 PC Plus points for every $5.00. I am missing 10,000 PC Plus points" How many points you are going to adjudicate?
- A.
9,000 PC Plus points
- B.
10,000 PC Plus points
- C.
1,000 PC Plus points
- D.
Decline member
- 8."The cashier told me that I will be awarded points for joining. How come I never received any points?" What template is applicable to this concern?
- A.
ZIC_EN_NO_REG_BONUS
- B.
ZIC_EN_CARD_NOT_SWIPED
- C.
ZIC_EN_MISSING_POINT_INFO
- D.
ZIC_EN_MISSING_POINTS
- 9."I received a PC Financial MasterCard with 4 coupons. I used them all but the points are not awarded. I have made the purchase today." What is the appropriate template to use?
- A.
ZIC_EN_PCMC_COUPON_POINTS
- B.
ZIC_EN_MISSING_POINTS
- C.
ZIC_EN_MISSING_POINT_INFO
- D.
ZIC_EN_POINTS_ADDED
If you want to make it in sales one thing that you should always know is the product you are selling and how to present it to a prospective customer and its qualities that make it fit for them. How much do you know about product...
Questions: 52 | Attempts: 7060 | Last updated: Feb 22, 2019
-
Sample QuestionWho is the ultimate Boss at Retail Concepts?
Test your understanding of using the Validation Board!
Questions: 23 | Attempts: 4268 | Last updated: Aug 29, 2017
-
Sample QuestionWhat is the top section of the board used for?
Questions: 35 | Attempts: 2940 | Last updated: Aug 21, 2018
-
Sample Question1.Which of the following has an impact of product quality?
Back to top