Staff Knowledge Assessement (Cinnabon & Sbc)

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| By Glenn Gamalinda
Glenn Gamalinda, Training Coordinator
Glenn, a Training Coordinator at Cinnabon/Seattle's Best in Riyadh, Saudi Arabia, is on a path to expand his knowledge and expertise in the food industry, embracing new opportunities for growth and learning.
Quizzes Created: 1 | Total Attempts: 388
| Attempts: 388 | Questions: 40
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1. How many wraps should a Classic Roll have?

Explanation

A Classic Roll should have 5 ½ to 6 ½ wraps.

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About This Quiz
Staff Knowledge Assessement (Cinnabon & Sbc) - Quiz

This assessment tests staff knowledge on handling and storage of key ingredients like Cream Cheese Frosting and Makara Cinnamon at Cinnabon & SBC.

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2. How many wraps should be in a Minibon Roll have?

Explanation

The correct answer is 3 ½ to 4 ½. This is the correct range for the number of wraps in a Minibon Roll. It is not 5 ½ to 6 ½ or 4 to 6 ½. None of the above options are correct except for 3 ½ to 4 ½.

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3. Makara Cinnamon is the finest quality cinnamon available and is harvested in Indonesia.

Explanation

The statement suggests that Makara Cinnamon is the highest quality cinnamon available and it is harvested in Indonesia. This implies that the statement is true.

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4. Cinnabon stix should have a minimum of_____twists and a measure about 5 ½ in length.

Explanation

Cinnabon stix should have a minimum of 3 twists and measure about 5 ½ inches in length.

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5. How frequently should the cratcho machine be emptied and cleaned?

Explanation

The cratcho machine should be emptied and cleaned nightly. This is because regular cleaning and maintenance is necessary to ensure the machine operates efficiently and to prevent any buildup of dirt, debris, or bacteria. Cleaning the machine on a nightly basis helps maintain hygiene standards and ensures that the machine is ready for use the next day.

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6. Caramel Pecanbon are frosted in what type of pattern?

Explanation

The correct answer is "Swirl Pattern." Caramel Pecanbons are frosted in a swirl pattern, which means that the frosting is applied in a circular motion, creating a visually appealing design. This pattern adds a decorative touch to the Pecanbons and enhances their overall presentation.

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7. How quickly should each Guest be greeted?

Explanation

Each guest should be greeted immediately to provide excellent customer service and make them feel welcomed. This ensures that the guests' needs are attended to promptly and creates a positive first impression. Delaying the greeting may lead to frustration or dissatisfaction on the part of the guests, which could negatively impact their overall experience. Therefore, immediate greeting is the most appropriate and efficient approach.

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8. The baker position is responsible for keeping hot, fresh products in the bakery at all times. This includes baking, proofing, ovens, and Cinnapack assembly.

Explanation

The explanation for the given correct answer is that the baker position is indeed responsible for ensuring that there are always hot and fresh products in the bakery. This involves tasks such as baking, proofing, operating ovens, and assembling Cinnapacks. Therefore, the statement is true.

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9. What temperature are our Cinnabon oven pre – set to?

Explanation

The correct answer is 310f. This temperature is the pre-set temperature for our Cinnabon oven.

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10. Gapping between wraps is not more than ¼ inch, but preferably 0 inches.

Explanation

The statement suggests that the ideal gapping between wraps should be zero inches, meaning there should be no visible gaps between the wraps. However, if there are any gaps, they should not exceed a quarter of an inch. Therefore, the correct answer is True, indicating that the statement is accurate.

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11. The " goo crust '' overflow is when caramelized Brown Sugar Makara bubbles out of the wraps during baking.

Explanation

The statement explains that the "goo crust overflow" occurs when caramelized Brown Sugar Makara bubbles out of the wraps during baking. The answer "True" suggests that this statement is correct, meaning that the goo crust overflow does indeed happen during baking.

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12. To extend the shelf life of Brown Sugar Makara can be stored in the freezer for 2 months.

Explanation

Storing brown sugar in the freezer is not recommended as it can cause the sugar to become hard and clumpy. The moisture in the freezer can cause the sugar to absorb it, resulting in a change in texture. It is best to store brown sugar in an airtight container in a cool, dry place to maintain its quality and prevent it from hardening.

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13. Scratch Dough must be rise in refrigerator for a MINIMUM of_____hours before being used.

Explanation

The dough needs to be left to rise in the refrigerator for a minimum of 4 hours before it can be used.

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14. Scratch Dough must be rise in refrigerator for a MAXIMUM of_____hours before being used.

Explanation

The dough needs to be risen in the refrigerator for a maximum of 36 hours before being used. This allows the yeast to ferment and develop flavor slowly over time. Longer refrigeration can result in over-fermentation and lead to a sour taste in the dough. Therefore, it is important to follow the recommended maximum time to ensure the best results in terms of taste and texture.

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15. Which of the following are considered sampling tools?

Explanation

Both the sampling tray and the sampling apron are considered sampling tools. These tools are used to collect samples of materials or substances for analysis or testing purposes. The sampling tray is typically used to collect small solid samples, while the sampling apron is used to collect liquid samples. Therefore, option A and B are the correct answers as they both represent sampling tools.

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16. How many grams per single shot of espresso_____

Explanation

The given answer of 7 indicates that there are 7 grams of coffee grounds used for a single shot of espresso. This is a standard measurement for making a single serving of espresso, ensuring the right balance of flavor and strength in the final drink.

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17. Classic rolls must be cool to a temperature range of 85 – 95f before being boxed.

Explanation

Classic rolls must be cooled to a temperature range of 85-95°F before being boxed. This means that the rolls need to be brought down to this specific temperature range in order to be packaged properly. If the rolls are not cooled to this temperature range, they may not maintain their freshness and quality. Therefore, the statement "Classic rolls must be cool to a temperature range of 85-95°F before being boxed" is true.

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18. Brown Sugar Makara has a shelf life of_____days stored at room temperature.

Explanation

Brown Sugar Makara has a shelf life of 3 days stored at room temperature. This means that after 3 days, the brown sugar may start to spoil or lose its quality if not stored properly. It is important to consume or use the brown sugar within this time frame to ensure its freshness and taste.

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19. What do we count to determine where the rolls are in the proofing process?

Explanation

In the proofing process, we count "kisses" to determine where the rolls are. This suggests that "kisses" is a specific unit or measure used in this process to track the progress or stage of the rolls. The other options, "wraps" and "minutes," are not mentioned in relation to the proofing process, so they are not relevant in this context. Therefore, the correct answer is "kisses."

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20. A family orders the products below, which should be prepared first?

Explanation

The Mochalatta Chillatta should be prepared first because it is listed first in the order.

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21. What tools do we use to help us monitor the proofing process?

Explanation

The correct answer is H-Bar, Time Clips. These tools are used to help monitor the proofing process. The H-Bar is a tool that is placed on top of the dough to ensure it rises evenly. Time clips are used to mark the time when the dough should be checked or when it should be removed from the proofing process. By using these tools, bakers can ensure that the proofing process is properly monitored and that the dough is proofed to perfection.

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22. When preparing dough, if the temperature of the flour is 80f, what temperature should be the water?

Explanation

When preparing dough, it is important to consider the temperature of the ingredients. In this case, if the temperature of the flour is 80°F, it is ideal to use water that is slightly cooler to achieve the desired dough consistency. Therefore, the water temperature should be 65°F.

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23. How many ounces of Cream Cheese Frosting should be placed into each frosting cup?

Explanation

Each frosting cup should be filled with 2 ounces of Cream Cheese Frosting.

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24. Which of the following ingredients is NOT used to make our roll on the go product?

Explanation

The correct answer is Caramel Frosting. This ingredient is not used to make the roll on the go product.

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25. Once a baker learns our products, they will never need to look at a Job Aid again.

Explanation

The statement suggests that once a baker learns the products, they will never need to look at a Job Aid again. However, this cannot be assumed to be true as there may be instances where the baker needs to refer to a Job Aid for various reasons such as new recipes, special orders, or troubleshooting. Therefore, the statement is false.

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26. How many shot of espresso for large hot drinks_____

Explanation

The correct answer is 2 because large hot drinks typically require 2 shots of espresso to achieve the desired strength and flavor.

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27. The process of yeast dough expansion is size when exposed to heat and humidity is known as_____

Explanation

Proofing is the process of allowing yeast dough to rise and expand in size when exposed to heat and humidity. During proofing, the yeast ferments the sugars in the dough, producing carbon dioxide gas, which gets trapped in the dough, causing it to rise. This process is essential for developing the desired texture and flavor in baked goods. Proofing also allows the gluten in the dough to relax, making it easier to shape and creating a lighter, more tender final product.

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28. What is the shelf life for Cream Cheese Frosting when stored at room temperature?

Explanation

Cream cheese frosting is made with perishable ingredients like cream cheese and butter, which can spoil if left at room temperature for too long. The correct answer of 48 hours suggests that cream cheese frosting can be stored safely at room temperature for up to 2 days. After that, the frosting may start to spoil and should be refrigerated to maintain its freshness and prevent the growth of bacteria.

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29. What is the refrigerated shelf life of Caramel Frosting?

Explanation

The refrigerated shelf life of Caramel Frosting is 4 days under refrigeration or until the expiration date of the Cream Cheese Frosting used, whichever comes first. This means that the Caramel Frosting can be stored in the refrigerator for a maximum of 4 days, but if the Cream Cheese Frosting used in the recipe has an earlier expiration date, then the frosting should be discarded by that date.

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30. When preparing Cinnapacks , what Job Aid does the baker use to ensure they are high – quality?

Explanation

The baker uses the Cinnapack Job Aid and the Perfect Pack to ensure that the Cinnapacks are high-quality.

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31. Cinnabon Classic rolls are baked for a specific time, not temperature.

Explanation

This statement is false because baking requires both specific time and temperature. Baking Cinnabon Classic rolls would involve setting a specific temperature for the oven and baking them for a certain amount of time to ensure they are cooked properly. Simply relying on time alone without considering the temperature would not yield the desired results.

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32. The bacteria cycle should be broken every 7 days.

Explanation

Breaking the bacteria cycle every 7 days is necessary to prevent the growth and spread of bacteria. Bacteria can multiply rapidly, leading to contamination and potential health risks. By breaking the cycle regularly, such as through proper cleaning and disinfection practices, the bacteria population can be controlled and reduced. This helps maintain a clean and safe environment, especially in areas where bacteria are more likely to thrive, such as kitchens, hospitals, and public spaces.

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33. Expiration of coffee ground for espresso .

Explanation

not-available-via-ai

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34. How many ounce of milk for small cappuccino.

Explanation

The answer is 6 because the question is asking for the number of ounces of milk needed for a small cappuccino.

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35. Standard temperature of milk after steaming

Explanation

The standard temperature of milk after steaming is 148-152 degrees. This temperature range is commonly recommended to achieve the desired texture and taste of steamed milk for various beverages like lattes and cappuccinos. Steaming milk within this range helps to create a creamy and velvety texture while preserving the natural sweetness of the milk. It is important to monitor the temperature closely to avoid overheating or scorching the milk, which can alter its flavor and quality.

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36. How long it will take to steam the milk._____

Explanation

The given answer "15-20" suggests that it will take approximately 15 to 20 minutes to steam the milk. The missing word in the question could be "minutes" or "time" as it is implied that the question is asking for the duration.

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37. Dough balls should be weigh between_____lbs and_____lbs_____oz.

Explanation

The given answer suggests that the weight range for dough balls should be 4 pounds, 4 pounds, and 2 ounces.

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38. Holding time of espresso.

Explanation

The correct answer is "use immediately" because espresso has a very short holding time. It is best to consume it immediately after it is brewed to enjoy its full flavor and aroma. If espresso is left sitting for too long, it can become bitter and lose its characteristic taste. Therefore, it is recommended to use espresso immediately after it is prepared to ensure the best coffee experience.

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39. Espresso brewing temperature

Explanation

The correct answer is 190-195. This range represents the ideal brewing temperature for espresso. Brewing espresso at a lower temperature may result in under-extraction, leading to a weak and sour taste. On the other hand, brewing at a higher temperature can cause over-extraction, resulting in a bitter and burnt taste. Therefore, maintaining a temperature between 190-195 degrees Fahrenheit ensures that the coffee grounds are properly extracted, resulting in a balanced and flavorful espresso shot.

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40. Serving temperature of brewed coffee.

Explanation

The serving temperature of brewed coffee is 175-185 degrees. This temperature range ensures that the coffee is hot enough to be enjoyable but not so hot that it burns the drinker's mouth. It also allows the flavors and aromas of the coffee to be fully appreciated. Serving coffee at this temperature range is a common practice in the coffee industry and is considered to be the ideal temperature for serving a hot, delicious cup of coffee.

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How many wraps should a Classic Roll have?
How many wraps should be in a Minibon Roll have?
Makara Cinnamon is the finest quality cinnamon available and is...
Cinnabon stix should have a minimum of_____twists and a measure about...
How frequently should the cratcho machine be emptied and cleaned?
Caramel Pecanbon are frosted in what type of pattern?
How quickly should each Guest be greeted?
The baker position is responsible for keeping hot, fresh products in...
What temperature are our Cinnabon oven pre – set to?
Gapping between wraps is not more than ¼ inch, but preferably 0...
The " goo crust '' overflow is when caramelized Brown Sugar Makara...
To extend the shelf life of Brown Sugar Makara can be stored in the...
Scratch Dough must be rise in refrigerator for a MINIMUM of_____hours...
Scratch Dough must be rise in refrigerator for a MAXIMUM of_____hours...
Which of the following are considered sampling tools?
How many grams per single shot of espresso_____
Classic rolls must be cool to a temperature range of 85 – 95f...
Brown Sugar Makara has a shelf life of_____days stored at room...
What do we count to determine where the rolls are in the proofing...
A family orders the products below, which should be prepared first?
What tools do we use to help us monitor the proofing process?
When preparing dough, if the temperature of the flour is 80f, what...
How many ounces of Cream Cheese Frosting should be placed into each...
Which of the following ingredients is NOT used to make our roll on the...
Once a baker learns our products, they will never need to look at a...
How many shot of espresso for large hot drinks_____
The process of yeast dough expansion is size when exposed to heat and...
What is the shelf life for Cream Cheese Frosting when stored at room...
What is the refrigerated shelf life of Caramel Frosting?
When preparing Cinnapacks , what Job Aid does the baker use to ensure...
Cinnabon Classic rolls are baked for a specific time, not temperature.
The bacteria cycle should be broken every 7 days.
Expiration of coffee ground for espresso .
How many ounce of milk for small cappuccino.
Standard temperature of milk after steaming
How long it will take to steam the milk._____
Dough balls should be weigh between_____lbs and_____lbs_____oz.
Holding time of espresso.
Espresso brewing temperature
Serving temperature of brewed coffee.
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