1.
A(n) ______________ is group of people working together in a structered and coordinated fashion to achieve a set of goals.
A. 
B. 
C. 
D. 
E. 
2.
_______________ is a set of activities directed at an organization's resources, with the aim of achieving organizational goals in an efficient and effective manner.
A. 
B. 
C. 
D. 
E. 
3.
Which one of the following is not an example on an organization:
A. 
B. 
C. 
D. 
E. 
Susan's Corner Grocery Store
4.
Which one of the following is not an example of human resources:
A. 
B. 
C. 
D. 
E. 
They are all human resources
5.
Which one of the following is not one of the four categories of resources used by an organization.
A. 
B. 
C. 
D. 
E. 
6.
By __________, we mean using resources wisely and in a cost-effective way.
7.
By _______________, we mean making the right decisions tand successfully iplementing them.
8.
A ___________ is someone whose primary responsibility is to carry out the management process.
9.
In its simplest form, ______________ means setting an organization's goals and deciding how best to achieve them.
10.
_____________, a part of the planning process, involves selecting a course of action from a set of alternatives.
11.
____________ involves determining how activities and resources are to be grouped.
12.
__________ is the set of processes used to get members of the organization to work together to further the interests of the organization.
13.
Which of the following are the four basic activities involved in management (check all that apply):
A. 
B. 
C. 
D. 
E. 
14.
The final phase of the management process is_____________, or monitoring the organization's progress toward its goals.
15.
Which one of the following is not a level of management:
A. 
B. 
C. 
D. 
16.
__________ managers make up the relatively small group of executives who manage the overall organization.
17.
__________ managers probably make up the largest group of managers in most organizations.
18.
______________ managers supervise and coordinate the activities of operating employees.
19.
Store managers who oversee day-to-day operations of their respective stores, hire operating employees to staff them, and handle routine administrative duties would be an example of what level of manager?
A. 
B. 
C. 
D. 
20.
A manager that creates an organization's goals, overall strategy, and operating policies would be performing what level of management?
A. 
B. 
C. 
D. 
21.
A __________ manager is responsible for implementing the policies and plans developed by top managers and for supervising and coordinating the activities of lower-level managers.
A. 
B. 
C. 
D. 
22.
A ______________ manager works to get consumers and clients to buy the organization's products or services.
23.
___________ managers are responsible for such activities as accounting, cash management, and investments.
24.
_______________ managers are concerned with creating and managing the systems that create an organization's products and services.
25.
________________ managers are responsible for hiring and developing employees.